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When I Work

When I Work: Market-Leading Scheduling Solution

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When I Work: Market-Leading Scheduling Solution

When I Work is a market-leading employee scheduling and time-tracking software that can integrate with your payroll software to provide you with a complete employee management solution. Continue reading our When I Work review to know about all its features, plans, and prices.


Free trial
Seamless integrations
Mobile app
Digital timesheets


No refunds or money-back guarantee

Quick Stats

Free Trial
Pricing Option

About When I Work

When I Work serves over 1 million workplaces and over 10 million employees. The company keeps its focus on shift-based workplaces to provide them with the most intuitive solutions to drive better business outcomes.

When I Work is highly rated among several reviewing sites earning a range of 4.5/5 stars ratings from thousands of customer reviews. When I Work serves several industries, as it can be customized to fit their needs. Such industries include the following:

  • Restaurants
  • Retail
  • Professional services
  • Entertainment
  • Healthcare/medical
  • Technology/SaaS
  • Education
  • Catering
  • Hospitality
  • Non-profit

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When I Work at Solutions

Employee Scheduling

As a complete employee management solution, When I Work offers you employee scheduling software that can help you save up to 15 hours per week by scheduling your hourly employees. The software can easily adopt teams of any size, and it is built to scale across one or many business locations.

When I Work will also handle your shift eligibility to ensure you have the right employee at the right place at the right time. You can automatically match shifts with employee qualifications and availability.

Moreover, you get an employee scheduling application that allows you to:

  • Automate your scheduling with one click
  • Assign tasks and track their complete status
  • Use schedule templates to save time
  • Schedule shifts at different locations

Time Clock

When I Work can help you turn any device into an employee time clock. Your employees can use their smartphones to clock in and out, and your software will receive their attendance data instantly. When you integrate the software with your payroll system, you can better control labor costs.

Time clock software provides you with timesheets that keep changes recorded in one place. It also allows you to track your labor costs and audit time records with labor distribution reports. Additionally, you can set up different pay rates for each employee position. Finally, you can keep labor costs down by preventing early clock-in as you integrate your work schedule with the time clock.

Moreover, the time clock software allows you to audit and approve your employee’s timesheets from your desktop or mobile device. You can also configure paid and unpaid break options and prevent overtime.

Team Messaging App

The team messaging app from When I Work connects your entire workplace with one secure platform available on both the web and mobile. Like many messaging applications, team messaging allows you to send private one-on-one messages or create group chats for your teams.

You can also send a broadcast cast message to all your employees, and everyone will receive instant real-time notifications when they receive a message. The team messaging app also allows you to share files and documents on its platform.

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When I Work seamlessly integrates with a variety of business software and system to provide you with complete and synchronized systems and solutions. Such integrations include:

  • Payroll Software
  • Point of Sale
  • Business Operations
  • On-Demand Pay

Its certified business software integrations are the following:

Gusto Payroll

Gusto is an industry-leading payroll provider, and it offers a number of quality features and benefits for businesses to utilize. Such features include:

  • Full-service payroll
  • Employee benefits
  • Gusto Wallet app
  • Health Insurance administration
  • Time & Attendance
  • Talent management
  • Insights & reporting

Square POS

Square offers a fully-featured point-of-sale system that can help you grow your business. Its features and benefits are the following:

  • Reports and analytics
  • Inventory management
  • Customization tools
  • Customer management
  • ecommerce
  • Payment option
  • Hardware with a 2-year warranty

Zapier Business Operations

Zapier is automation software that can connect your work applications and perform repetitive tasks for you. You can set rules after connecting your business applications, where information can move between them accordingly.

When I Work Plans & Prices

When I Work offers four subscription plans for its software, in addition to a free trial/plan. Its paid plans are:

Standard: $2.5/user

The standard plan provides you with standard scheduling for up to 50 employees.

Essentials: $4/user

This plan is best for businesses with a small team that is aiming for better productivity and flexibility. The plan will provide you with:

  • ShiftOS™
  • Standard Scheduling
  • Time & Attendance
  • On-Demand Pay

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Advanced: $6/user

The advanced plan offers businesses a more versatile scheduling system with more features and automation. This plan will provide you with:

  • ShiftOS™
  • Standard Scheduling
  • Advanced Scheduling

Complete: $8/user

This plan offers the fully-featured package from When I Work. It is aimed at organizations with more complexity that are in need of a total system that balances the needs of employees and management. It provides you with:

  • ShiftOS™
  • Standard Scheduling
  • Advanced Scheduling
  • Time & Attendance
  • On-Demand Pay

Customer Support

You can reach When I Work by live chat or by scheduling a call from its website. Additionally, you can also submit a ticket through the help center with your message, and its team will get back to you as soon as possible.

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Final Thoughts

When I Work is an industry-leading employee scheduling and management software that offers comprehensive tools and solutions that businesses can utilize to minimize their labor costs, save time in scheduling, and reduce employee no-shows. You can get started by scheduling a demo or with its free trial.

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