CRM, or customer relation management software, helps you with contact management, lead management, sales forecasting, instant messaging between employees, email tracking and integration with Outlook and Gmail, file, and content sharing, and dashboard-based analytics. Find out the best CRM software for your business by reading our honest and comprehensive reviews. If you wish to learn more about CRM software systems, you can head to our CRM blog page.
CRM Software
top CRM Software companies in 2023
THE BEST IN 2023
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Top CRM Software to Boost Your Business!
The main factor of success in any business is customer satisfaction and in order to achieve this, you need to make sure that you’re employing the right software to manage your business.
check the best companies in CRM Software
read Monday.com CRM: Pros, Cons, Prices, and More review
Cloud-based
- Not AvailableCost
- $8 per month per seatDocument Library
- Not AvailableMonday.com CRM
One of the best customer relationship management software providers on the market; it offers a long list of features and integrations to help you improve your sales and increase customer satisfaction.
pros
Automation of tasks
Easy to use and navigate
Free version and free trial available
cons
No phone support
read Oracle CRM Review: Features, Plans, and Prices! review
Cloud-based
- Not AvailableCost
- Quote-basedDocument Library
- Not AvailableOracle CRM
A customer management application developed by Oracle Corporation. Oracle CRM system includes Oracle and PeopleSoft products but leads with Siebel CRM and CRM software on Demand.
pros
Flexible configuration
Analytics and reporting
Cloud-based solution to reduce implementation time
Can be integrated with Oracle’s Commerce solutions to extend the CRM functions
cons
UI needs improvement
Needs more customization abilities
read Salesmate CRM: Full Review, Top Features, and Prices review
Cloud-based
- Not AvailableCost
- $12/user/monthDocument Library
- Not AvailableSalesmate CRM
A market-leading CRM software that packs marketing and sales automation, a built-in VoIP system, and tons of advanced features.
pros
Built-in VoIP phone system
Google Apps integration
15-day free trial
cons
Customer reviews state lack of task management options
Not the best option for enterprises and large businesses
read Clickup review
Cloud-based
- Not AvailableCost
- $19/user/monthDocument Library
- Not AvailableClickUp
ClickUp offers the most comprehensive and intuitive platform for CRM solutions, and a wide variety of other businesses.
pros
Free forever plan
Easy-to-use interface
Several use cases
cons
Users report difficulty in learning to use all features
Lacks marketing and sales automations
read FreshSales review
Cloud-based
- Not AvailableCost
- $15/user/month billed Document Library
- Not AvailableFreshsales CRM
A worthy and comprehensive CRM software packed with artificial intelligence that promises to boost your sales and help you close deals in record time.
pros
User-friendly & intuitive interface
Advanced AI
OpenAPI & 3rd party integrations
cons
Fewer third party integrations than other CRM software
Some tools only available with Enterprise plan
read Pipedrive review
Cloud-based
- Not AvailableCost
- Cost: $12.50 per month per userDocument Library
- Not AvailablePipedrive CRM
A deal-driven CRM software system that simplifies and improves the whole sales process and increases customer satisfaction. It is a perfect option for small and mid-sized businesses.
pros
Full customization tools
275 integrations
Powerful API
24/7 support
Mobile app
cons
Lack of scalability
read Zoho Full Review: Personalize Your Website review
Cloud-based
- Not AvailableCost
- $12 per month per userDocument Library
- Not AvailableZoho CRM
A cloud-based platform for integrated customer relationship management that provides its services to businesses of all needs, sizes, and types.
pros
Organized interface
Can personalize templates
For beginners & advanced users
15 days free trial
Easy to set up
Easy to use
Free version available
High levels of flexibility
cons
Limited storage space
Outdated templates
Slow customer support
8
Sage
read Sage CRM: Solutions, Features and Full Review review
Cloud-based
- Not AvailableCost
- Quote-basedDocument Library
- Not AvailableSage
A comprehensive business solution provider; its HCM software is fully featured to automate your payroll and tax process and streamline HR operations.
pros
Service CRM
Automated email campaigns
Sales forecasting
Benefits administration
Detailed reporting
Automated payroll and tax filing
cons
Prices not advertised
May not be suitable for enterprises
Prices not advertised
Not suitable for large businesses
read Insightly CRM: Full Review, Products and Services review
Cloud-based
- Not AvailableCost
- $29/user/monthDocument Library
- Not AvailableInsightly CRM
A top-rated CRM software, used by over 1.5 million users and 25,000 companies. It offers great features and solutions to streamline business processes and enhance sales and conversions.
pros
Workflow automation
Project management tools
Mobile app
cons
Can be expensive compared to alternatives
May not be suitable for large businesses or enterprises
read Zendesk Sell CRM: Top Features and Full Review review
Cloud-based
- Not AvailableCost
- $19/user/monthDocument Library
- Not AvailableZendesk Sell CRM
A comprehensive customer relationship management software that will turn every conversation into a conversion.
pros
Open API and 3rd party integrations
30-day free trial
Native dialer
cons
Pricey for large businesses
Customer complaints over customer support
