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Payroll Solutions Providers

Top Companies in 2024

Gusto Payroll vs When I Work Payroll

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Pros
  • Nationwide reach
  • Seamless integrations
  • Interactive demo
  • Effortless garnishment management
Pros
  • Free 14-day trial
  • Seamless integrations
  • Easy mobile app
  • Digital timesheets
  • Guided demo available
Cons
  • Not suitable for large businesses
  • Direct deposit exclusion
  • Higher costs compared to competitors
Cons
  • No refunds or money-back guarantee
  • Service only available if you have >50 employees
  • Payroll app may not have fully launched yet
  • Features not as comprehensive as competitors
Summary

Founded in 2011 and headquartered in San Francisco, California, Gusto has established itself as a prominent player in the realm of small and midsize business (SMB) payroll and HR solutions. The platform, driven by a cloud-based infrastructure, simplifies essential processes through automated features and a user-friendly interface. Gusto's services extend beyond conventional payroll processing, encompassing tax filing, HR tools, and employee benefits management. The company's commitment to adaptability is evident in its flexible payroll options, including the Gusto debit card and the capability for unlimited bonuses and off-cycle payrolls. Customer experience is a cornerstone of Gusto's approach, offering an all-in-one HR and payroll solution tailored to meet the diverse needs of SMBs. Users can benefit from self-onboarding features, empowering the workforce with easy access to personal information management and streamlined HR processes. While Gusto prioritizes security with features like data encryption and regular security audits, the platform also emphasizes transparency in its pricing model.

Summary

When I Work is a software company that specializes in workforce management. Founded in 2010 and based in Minneapolis, Minnesota, they serve companies of all sizes worldwide across various industries. They focus on providing employee scheduling and time-tracking software that can be integrated into top payroll service solutions like ADP and Gusto to give clients a comprehensive overall package. Their employee scheduling services include payroll processing, team messaging features, and turning any device into a full-featured time clock and attendance tracker. Recently, they have introduced native payroll processing capabilities for small businesses, which provide a complete employee management solution. Their new payroll service includes payroll processing, paid time off (PTO) management, multiple location support, and streamlining payroll reporting by automating the process, among other things. Although they are recognized and well-regarded by their industry and clients for their employee scheduling software and app, they are not yet acclaimed for their payroll services. They do not have an accreditation from the Better Business Bureau (BBB) nor receive any reviews or complaints, but they hold an A+ rating.

Quick Stats
  • Free Trial : Unavailable
  • Pricing Option : Per-employee/ Per-payroll
  • Transparent Pricing : Available
  • Pricing : $40 plus $6 per user
  • Trustpilot Score : 3.1 out of 5
  • BBB Rating : N/R
Quick Stats
  • Free Trial : Available
  • Pricing Option : Per-employee
  • Transparent Pricing : Available
  • Pricing : $2.50/user per month (basic scheduling)
  • Trustpilot Score : 3.6 out of 5
  • BBB Rating : A+
Selling Points
  • Easy cancellation
  • Gusto Wallet mobile app
  • Added HR benefits
Selling Points
  • Free 14-day trial of scheduling software
  • Guided demo available
  • Proprietary mobile app
  • Integrated & simplified scheduling & payments
Payroll Features
  • 401K Tracking
  • API/Integration Capabilities
  • Direct Deposit
  • Undisclosed
    FMLA Tracking
  • Generation of Pay Stubs & Reports
  • Mobile App for Employees
  • Multi-Country
  • Multi-State
Payroll Features
  • 401K Tracking
  • API/Integration Capabilities
  • Direct Deposit
  • FMLA Tracking
  • Generation of Pay Stubs & Reports
  • Mobile App for Employees
  • Multi-Country
  • Multi-State
Tax Features
  • Compliance With State & Federal Tax Laws
  • Form 1099-Misc
  • Form W-2
  • Form W-3
  • Form W-4
  • Tax Filing
Tax Features
  • Compliance With State & Federal Tax Laws
  • Form 1099-Misc
  • Form W-2
  • Undisclosed
    Form W-3
  • Undisclosed
    Form W-4
  • Undisclosed
    Tax Filing
Training
  • Documentation
  • Undisclosed
    FMLA Training
  • Live Online
  • Videos
Training
  • Documentation
  • Undisclosed
    FMLA Training
  • Live Online
  • Videos
Automation Features
  • Calculate & Pay Employee Salaries
  • Real-Time Reports
  • Time, Attendance & Overtime Tracking
  • Update Real-Time Employee Information
Automation Features
  • Calculate & Pay Employee Salaries
  • Real-Time Reports
  • Time, Attendance & Overtime Tracking
  • Update Real-Time Employee Information
Compatibility
  • Android
  • Cloud-Based
  • iOS
  • Mac
  • Windows
Compatibility
  • Android
  • Cloud-Based
  • iOS
  • Mac
  • Windows
Business Size Supported
  • Large Businesses
  • Medium-Sized Businesses
  • Small Businesses
Business Size Supported
  • Undisclosed
    Large Businesses
  • Undisclosed
    Medium-Sized Businesses
  • Small Businesses
Customer Support
  • Blog
  • Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
Customer Support
  • Undisclosed
    Blog
  • Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone

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