Gusto vs When I Work

Founded in 2011 and headquartered in San Francisco, California, Gusto has established itself as a prominent player in the realm of small and midsize business (SMB) payroll and HR solutions. The platform, driven by a cloud-based infrastructure, simplifies essential processes through automated features and a user-friendly interface. Gusto's services extend beyond conventional payroll processing, encompassing tax filing, HR tools, and employee benefits management. The company's commitment to adaptability is evident in its flexible payroll options, including the Gusto debit card and the capability for unlimited bonuses and off-cycle payrolls.

Customer experience is a cornerstone of Gusto's approach, offering an all-in-one HR and payroll solution tailored to meet the diverse needs of SMBs. Users can benefit from self-onboarding features, empowering the workforce with easy access to personal information management and streamlined HR processes. While Gusto prioritizes security with features like data encryption and regular security audits, the platform also emphasizes transparency in its pricing model.

When I Work is a software company that specializes in workforce management. Founded in 2010 and based in Minneapolis, Minnesota, they serve companies of all sizes worldwide across various industries. They focus on providing employee scheduling and time-tracking software that can be integrated into top payroll service solutions like ADP and Gusto to give clients a comprehensive overall package. Their employee scheduling services include payroll processing, team messaging features, and turning any device into a full-featured time clock and attendance tracker. Recently, they have introduced native payroll processing capabilities for small businesses, which provide a complete employee management solution. Their new payroll service includes payroll processing, paid time off (PTO) management, multiple location support, and streamlining payroll reporting by automating the process, among other things. Although they are recognized and well-regarded by their industry and clients for their employee scheduling software and app, they are not yet acclaimed for their payroll services. They do not have an accreditation from the Better Business Bureau (BBB) nor receive any reviews or complaints, but they hold an A+ rating.