Lexie Hearing Aid Review: An Affordable Solution for Your Hearing Issues!

Lexie Hearing was founded in 2020 by its parent company, hearX, and has become an affordable and accessible hearing aids provider. Lexie Hearing escalated fast and high in the industry, as it earned the Best IoT Healthcare Wearable Device award in 2021 by MedTech. The Lexie Lumen hearing aids are nearly invisible but remarkably powerful.

Lexie Hearing at a Glance

Lexie Hearing is dedicated to providing the best affordable hearing healthcare by utilizing smart digital solutions. The company prides itself on providing a new hearing healthcare approach that breaks traditional barriers in detecting, diagnosing, and treating hearing loss. The company believes in the people’s right to have access to affordable, high-quality hearing aid solutions without having to pay thousands of dollars to get the hearing aid products they need.

Lexie Hearing is accredited by the Better Business Bureau with an A+ rating, which proves its product and business legitimacy and exceptional service. This comprehensive review aims to help you better understand the products provided by Lexie Hearing, their features, prices, and all the different services that Lexie offers its users and potential customers.
 

How Does Getting Hearing Aids from Lexie Hearing Work?

In order to get your Lexie Lumen hearing aids, you need only follow these six simple steps:

Step 1: Order your Lexi Lumen hearing aid online

Using the company’s website, you start by ordering your Lumen hearing aids. You can choose to pay either $49 per month for 24 months plus a $50 one-time activation fee of $799 for a one-time payment.

The company offers you free product delivery and free return, as no contracts are involved in the purchase, which gives you the freedom to cancel at any time with no extra charges.
 

Step 2: Get started from home

After receiving your Lexi Lumen hearing aids, you are recommended to download the Lexie application on your smartphone from Google Play or the Apple Store. The application comes with a comprehensive guide that will help you set up your hearing aids.
 

Step 3: Personalize your hearing aids

Once you have set up your hearing aids, the Lexi application provides you with a validated hearing check to help you further customize your hearing aids to the level of your hearing loss severity.
 

Step 4: Optimize your hearing aids

Next, you are advised to reach out to a Lexi Expert, either by video call or by chat, which will help you optimize, fine-tune your hearing aids and enhance your listening experience.
 

Step 5: Maintain your hearing aids, hassle-free

You have the option to opt-in for the Care Kit, which includes all the accessories you might need for your hearing aids, such as batteries, domes, tubes, and drying capsules, all of which will be delivered to your doorstep.
 

Step 6: Save money by wearing your hearing aids

The Lexie Lumen hearing aids are unique in a way that provides you with points as rewards for using them. Its reward program offers you the opportunity to reduce your monthly payment by up to 5% or redeem your points for accessories in the Lexie Store. You can earn points for this program by simply wearing your hearing aids, performing everyday tasks, and providing feedback on the Lexie Lumen hearing aids.
 

Lexie Lumen Product Features

The Lexie Lumen is the company’s only hearing aid product. It is a BTE, behind the ear device that you can customize to fit different hearing profiles.
 

Features

As we previously mentioned, the Lexie Lumen hearing aids are BTE devices. They come with several tubes and domes, which can fit any desired size. A guide is also available to help you measure your ear to find your perfect fit.

The Lexie Lumen hearing aids come in five colors: light gray, beige, silver, bronze, and metallic black. The hearing aids box includes batteries and drying capsules. The battery life of the device is over 36 hours. It is worth mentioning that the batteries are not rechargeable, so you will need to get replacements as soon they as expire.

Lexie Lumen comes with a variety of features that include:

1. Directional hearing

Directional hearing amplifies the sounds you want to hear and reduces the ones you do not.
 

2. Noise reduction

The noise reduction feature is most useful in noisy environments as it offers the best adaptive noise reduction.
 

3. Autofit

The Autofit is a smart algorithm which customizes your device to your hearing loss severity.
 

4. Telecoil functionality

The telecoil functionality allows your hearing aids to send speech through an induction loop system when you speak over the phone or in public spaces.
 

5. Crisp phone calls

This feature enhances your hearing during phone calls for clearer audio quality.
 

6. Crystal clear sound

Lexie Lumen utilizes dual drivers that will immerse you in crystal clear sound.
 

7. Advanced battery power

This feature provides you with easily replaceable batteries.
 

8. Sweatproof technology

As its name suggests, sweatproof technology packs nano-coating that can match your active lifestyle to extend your device’s lifespan from sweat.
 

Lexie Lumen components

The Lexie Lumen device is made of high-quality components that ensure you have the perfect hearing experience. Some of the components included in the Lexie Lumen device are:

• ComfortTip for all-day comfort
• Volume button that gives you full control
• 6 programs to adjust for your hearing loss and environment
• A clear, thin tube that is nearly invisible
• 36+ hours of battery life
• A lightweight body that fits discreetly behind the ear
   

The Lexie App & Lexie Care Promise

As we mentioned earlier, Lexie offers its customers its own mobile application, The Lexie App, which provides them control over their listening experience. The application is available on all Android and Apple devices.

The Lexie App

The Lexie App packs several intuitive features and capabilities that make it stand out; these include:

• 2-minute hearing test
• Automatic hearing aids programming according to hearing test result
• Environment selection
• Volume adjustments
• Battery level monitoring
• Lexie Expert support (6 days a week)
• Remote Lexie Expert support
• Lexie Rewards
   

The Lexi Care Promise

The Lexi Care Promise is the company’s promise that you are not alone in your better-hearing journey. Lexi’s team of experts is dedicated to providing you with all the support, information, and resources you need to navigate your life using their hearing aids.

The Lexi Care Promise provides you with:

• Support contact 6 days a week through video or voice calls on the Lexie App.
• Self-guided troubleshooting to help you fix any issues you may face yourself.
• Advanced support during the 45-day trial.
• Access to the Hearing Library; is a resourceful platform that packs hearing health and loss articles and information.
   

Lexie Hearing Aid Plans and Prices

Lexie offers two payment plans for its hearing aids, full one-time payment, and monthly payments.
 

Full One-Time Payment: $799 + $69 (for electronic hearing aid dryer)

This full one-time payment includes the following:

• 1 pair of Lexie Lumen hearing aids.
• Batteries and accessories are included in the box.
• Unlimited real-time video and voice support from a hearing expert.
• Free Lexie Rewards program to save on in-app purchases.
• 45-day risk-free trial.
• 1-year warranty.
   

Monthly Payment: $49 per month, for 24 months + $50 one-time activation fee

The monthly payment plan comes with the following:

• 1 pair of Lexie Lumen hearing aids.
• Batteries and accessories are included in the box.
• Unlimited real-time video and voice support from a hearing expert.
• Free Lexie Rewards program to save up to 5% in Rewards points.
• 45-day risk-free trial.
• 1-year warranty.
• No contract; cancel anytime.
• Care Kit: extra hearing aid accessories and batteries are delivered to you regularly.
• Protection plan for breakages and losses.
   

Current Promotional Discount

The company offers regular promotional discounts on its hearing aid product, the current (at the time of writing this review) being:

Full One-Time Payment: $649 (-$219 discount) (electronic hearing aid dryer included)

Monthly Payment: $49/month (-$118 discount) (activation fee + dryer included)

The Lexie Lumen hearing aids come with a 45-day trial period that allows you to test your hearing aids within that time frame. If you are dissatisfied with them, you can cancel your subscription, return the product to Lexie and receive a full refund.

Lexie Hearing Customer Support

You can reach Lexie’s experts by phone or email at (800) 499-1336 and [email protected] Their customer support is available Monday to Saturday, from 9 a.m. to 8 p.m EST. You can also submit a ticket with your message on their Contact page and use their website to track your order.

Several resources are also available on the company website, including an FAQ section to answer your most common questions and a bunch of articles and help guides that can help you with setting up your hearing aids and answer any question or inquiry you may have.
 

Bottom Line on Lexie Hearing

Even as a relatively new business in the hearing aid industry, Lexie Hearing has climbed its way to become one of the most affordable and accessible hearing aids provider with the latest technology that matches any hearing loss severity. Customer reviews highly rate the Lexie Lumen hearing aids, earning them 4.9/5 stars ratings from Google Reviews for their exceptional functionality and Lexie’s team for their exceptional support.