HearBetter vs Lexie Hearing

Hear-Better was founded in Texas in 2009 and launched their website in 2010 as an online distributor of hearing aids and related accessories. They don’t manufacture their own devices but instead offer hearing aids from well-known brands like Signia/Siemens, Rexton, and New Sound. Their catalog includes in-the-ear, behind-the-ear, and completely-in-canal models with features like Bluetooth connectivity, rechargeable batteries, noise reduction, and multi-program support—available without a prescription or in-person consultation. Most hearing aids come with a one-year manufacturer’s warranty, and accessories like batteries, tubes, and cleaning tools are sold under their own affordable label. The site also features a “Deal of the Day” section, offering limited-time discounts on select items. While Hear-Better operates entirely online and does not offer fittings or in-person service, their BBB accreditation and streamlined ordering process make them a practical option for cost-conscious buyers. 

Lexie Hearing, founded in 2020 and headquartered in Boston, has quickly become a recognizable name in the over-the-counter (OTC) hearing aid space. Developed by health tech company hearX, Lexie focuses on making hearing care more accessible for adults with mild to moderate hearing loss. Their hearing aids are FDA-cleared, self-fitting, and fully customizable through a companion mobile app that allows users to adjust volume, treble, bass, and environment settings from their smartphone without needing in-person appointments. The company offers three models, including two powered by Bose Ventures, blending advanced acoustic engineering with Lexie’s intuitive software. All devices are sold directly to consumers through major retailers like Best Buy and Walgreens, or online, and come with remote support, environment presets, and flexible power options, including rechargeable and disposable batteries. Lexie stands out with their flexible payment structure, which gives users the choice between a one-time purchase or a monthly subscription. They also offer a 45-day risk-free trial, a one-year warranty, and optional protection plans. While feedback is mixed, praising support and ease of use, but noting occasional app or fit issues, Lexie maintains an A+ BBB rating and continues to grow their reputation as a user-friendly, tech-forward brand. Curious how they compare to traditional options? Read our review.