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Lexie Hearing vs Miracle-Ear

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Pros
  • Self-fitting, app-controlled hearing aids
  • 45-day risk-free trial with free returns
  • Multiple battery options
  • Includes lifetime remote support
  • Real-time environment switching
Pros
  • Broad range of device styles
  • Personalized in-person fitting process
  • Free lifetime service and cleanings
  • Tinnitus management options
Cons
  • Not intended for severe hearing loss
  • Limited Bluetooth streaming features across product line
  • Ongoing costs can add up over time
  • Reports of inconsistent app pairing
Cons
  • No online access to pricing or model specifications
  • Reports of inconsistent service quality across locations
  • Relatively high prices
  • Limited clarity on financing and insurance coverage
Summary

Lexie Hearing, founded in 2020 and headquartered in Boston, has quickly become a recognizable name in the over-the-counter (OTC) hearing aid space. Developed by health tech company hearX, Lexie focuses on making hearing care more accessible for adults with mild to moderate hearing loss. Their hearing aids are FDA-cleared, self-fitting, and fully customizable through a companion mobile app that allows users to adjust volume, treble, bass, and environment settings from their smartphone without needing in-person appointments. The company offers three models, including two powered by Bose Ventures, blending advanced acoustic engineering with Lexie’s intuitive software. All devices are sold directly to consumers through major retailers like Best Buy and Walgreens, or online, and come with remote support, environment presets, and flexible power options, including rechargeable and disposable batteries. Lexie stands out with their flexible payment structure, which gives users the choice between a one-time purchase or a monthly subscription. They also offer a 45-day risk-free trial, a one-year warranty, and optional protection plans. While feedback is mixed, praising support and ease of use, but noting occasional app or fit issues, Lexie maintains an A+ BBB rating and continues to grow their reputation as a user-friendly, tech-forward brand. Curious how they compare to traditional options? Read our review.

Summary

Miracle-Ear has been a trusted name in hearing care since 1948, operating under the global Amplifon umbrella with headquarters in Minneapolis. They run over 1,500 hearing centers across the U.S., offering in-person services that include hearing tests, device fittings, and lifetime aftercare, delivered by licensed Hearing Care Professionals. They provide a wide range of hearing aids in popular styles like RIC, BTE, ITE, IIC, and CIC, many of which include standout features such as AI-powered sound personalization, Bluetooth streaming, long battery life, and water resistance. Their premium models even support extended Bluetooth range and automatic environmental adjustments, offering users a more seamless listening experience. Instead of selling devices online, they rely on face-to-face consultations, allowing their team to customize solutions based on a user’s unique hearing profile. While some buyers appreciate this hands-on approach, others have voiced frustration with their lack of online transparency around pricing and specs. If you're exploring hearing aid options and want a deeper look into what differentiates Miracle-Ear from their technology to their support model, this review breaks down everything you need to know.

Quick Stats
  • FDA Approved : Yes
  • Free Hearing Aid Test : Available online and by application
  • Free Trial Period : 45 days
  • Loss and Damage Protection : Through the optional Protection Plan
  • Price : Starts at $499 per pair
  • Warranty Duration : One-year warranty
  • Customer Experience : Fair
Quick Stats
  • FDA Approved : Yes
  • Free Hearing Aid Test : Online and in-person hearing test available
  • Free Trial Period : 30 days
  • Loss and Damage Protection : Available, but may vary depending on device
  • Price : Estimated $1,000 to $8,000+ per pair
  • Warranty Duration : Three-year warranty
  • Customer Experience : Fair
Selling Points
  • Powered by Bose for enhanced acoustic performance
  • Telecoil integration in affordable OTC model
  • Sold directly to customers
  • Flexible payment options
Selling Points
  • 600-ft extended Bluetooth range
  • HydroGuard coating for added durability
  • AI-powered real-time sound tuning
  • Custom-fit designs for each wearer
Device Features
  • App Control Compatibility
  • Bluetooth Connectivity
  • Custom Fitting
  • Directional Microphones
  • Environment Settings
  • Feedback Cancellation
  • Noise Reduction
  • Preset Programs
  • Rechargeable Battery
  • Streaming Capabilities
  • Telecoil Compatibility
  • Voice Prompts
  • Volume Control
Device Features
  • App Control Compatibility
  • Bluetooth Connectivity
  • Custom Fitting
  • Directional Microphones
  • Environment Settings
  • Feedback Cancellation
  • Noise Reduction
  • Preset Programs
  • Rechargeable Battery
  • Streaming Capabilities
  • Telecoil Compatibility
  • Voice Prompts
  • Volume Control
Types of Hearing Loss Served
  • Mild Hearing Loss
  • Moderate Hearing Loss
  • Moderately Severe Hearing Loss
  • Profound Hearing Loss
  • Severe Hearing Loss
Types of Hearing Loss Served
  • Mild Hearing Loss
  • Moderate Hearing Loss
  • Moderately Severe Hearing Loss
  • Profound Hearing Loss
  • Severe Hearing Loss
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Ticketing System
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Ticketing System
Payment Options
  • Cash
  • Check
  • Financing Options Available
  • HSA/FSA Eligible
  • Major Credit Cards
Payment Options
  • Undisclosed
    Cash
  • Undisclosed
    Check
  • Financing Options Available
  • HSA/FSA Eligible
  • Major Credit Cards

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