Connect Hearing vs Lexie Hearing

Connect Hearing was founded in 2011 and is based in Aurora, Illinois. They operate under the Sonova Group, a global leader in hearing healthcare. With clinics across the U.S., they focus on providing prescription hearing aids from Phonak and Unitron, along with hands-on support and personalized fittings from licensed specialists. Their hearing aids include features like Bluetooth streaming, app control, rechargeability, waterproof options, and tinnitus support. Select models also offer health tracking through the myPhonak app. Customers can try out devices during a risk-free trial period and get remote or in-person adjustments depending on their location. Connect Hearing works with most insurance plans and offers financing through CareCredit. Customer reviews are mixed. Many praise the sound quality, streaming features, and comfort, while others raise concerns about upselling and price transparency. Still, the availability of professional care, device variety, and strong tech features make Connect Hearing a notable option for those seeking long-term hearing solutions.

Lexie Hearing, founded in 2020 and headquartered in Boston, has quickly become a recognizable name in the over-the-counter (OTC) hearing aid space. Developed by health tech company hearX, Lexie focuses on making hearing care more accessible for adults with mild to moderate hearing loss. Their hearing aids are FDA-cleared, self-fitting, and fully customizable through a companion mobile app that allows users to adjust volume, treble, bass, and environment settings from their smartphone without needing in-person appointments. The company offers three models, including two powered by Bose Ventures, blending advanced acoustic engineering with Lexie’s intuitive software. All devices are sold directly to consumers through major retailers like Best Buy and Walgreens, or online, and come with remote support, environment presets, and flexible power options, including rechargeable and disposable batteries. Lexie stands out with their flexible payment structure, which gives users the choice between a one-time purchase or a monthly subscription. They also offer a 45-day risk-free trial, a one-year warranty, and optional protection plans. While feedback is mixed, praising support and ease of use, but noting occasional app or fit issues, Lexie maintains an A+ BBB rating and continues to grow their reputation as a user-friendly, tech-forward brand. Curious how they compare to traditional options? Read our review.