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Lexie Hearing vs Widex

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Pros
  • Self-fitting, app-controlled hearing aids
  • 45-day risk-free trial with free returns
  • Multiple battery options
  • Includes lifetime remote support
  • Real-time environment switching
Pros
  • Ultra-low sound delay
  • AI-driven personalization
  • Rechargeable models
  • Built-in tinnitus relief
  • Sleek, discreet designs
Cons
  • Not intended for severe hearing loss
  • Limited Bluetooth streaming features across product line
  • Ongoing costs can add up over time
  • Reports of inconsistent app pairing
Cons
  • No listed pricing online
  • Limited Android streaming
  • App can be confusing
  • In-person purchase required
Summary

Lexie Hearing, founded in 2020 and headquartered in Boston, has quickly become a recognizable name in the over-the-counter (OTC) hearing aid space. Developed by health tech company hearX, Lexie focuses on making hearing care more accessible for adults with mild to moderate hearing loss. Their hearing aids are FDA-cleared, self-fitting, and fully customizable through a companion mobile app that allows users to adjust volume, treble, bass, and environment settings from their smartphone without needing in-person appointments. The company offers three models, including two powered by Bose Ventures, blending advanced acoustic engineering with Lexie’s intuitive software. All devices are sold directly to consumers through major retailers like Best Buy and Walgreens, or online, and come with remote support, environment presets, and flexible power options, including rechargeable and disposable batteries. Lexie stands out with their flexible payment structure, which gives users the choice between a one-time purchase or a monthly subscription. They also offer a 45-day risk-free trial, a one-year warranty, and optional protection plans. While feedback is mixed, praising support and ease of use, but noting occasional app or fit issues, Lexie maintains an A+ BBB rating and continues to grow their reputation as a user-friendly, tech-forward brand. Curious how they compare to traditional options? Read our review.

Summary

Widex is a Denmark-based hearing aid manufacturer founded in 1956 and now operating under WS Audiology following a 2019 merger with Sivantos. With distribution in over 100 countries, Widex offers a broad range of hearing solutions tailored for individuals with mild to profound hearing loss. Their technology emphasizes natural sound reproduction through PureSound™ processing, which minimizes sound delay and distortion. They also integrate AI-driven personalization tools like MySound and SoundSense Learn, enabling users to customize their hearing experience in real time. Widex supports modern lifestyle needs with rechargeable models, iPhone and select Android streaming, and app-based controls. Their tinnitus relief features and discreet, ergonomic designs make them appealing to both first-time and experienced hearing aid users. While pricing is not listed on their official site, their devices are sold through a global network of licensed providers who offer personalized fitting and follow-up care. Widex is known for sound innovation and is affiliated with leading hearing care associations. Customer feedback highlights their strengths in sound quality and usability, while also pointing out areas for improvement in Bluetooth performance and app functionality. Widex's combination of advanced features and clinical support positions them as a noteworthy option in the hearing aid market.

Quick Stats
  • FDA Approved : Yes
  • Free Hearing Aid Test : Available online and by application
  • Free Trial Period : 45 days
  • Loss and Damage Protection : Through the optional Protection Plan
  • Price : Starts at $499 per pair
  • Warranty Duration : One-year warranty
  • Customer Experience : Fair
Quick Stats
  • FDA Approved : Yes
  • Free Hearing Aid Test : Available
  • Free Trial Period : 30 days
  • Loss and Damage Protection : Available
  • Price : Between $4,000 and $7,000 per pair
  • Warranty Duration : 1 to 3 years (depending on provider and model)
  • Customer Experience : Good
Selling Points
  • Powered by Bose for enhanced acoustic performance
  • Telecoil integration in affordable OTC model
  • Sold directly to customers
  • Flexible payment options
Selling Points
  • PureSound™ for natural sound
  • MySound real-time tuning
  • Integrated Zen Therapy
  • Remote Care adjustments from home
Device Features
  • App Control Compatibility
  • Bluetooth Connectivity
  • Custom Fitting
  • Directional Microphones
  • Environment Settings
  • Feedback Cancellation
  • Noise Reduction
  • Preset Programs
  • Rechargeable Battery
  • Streaming Capabilities
  • Telecoil Compatibility
  • Voice Prompts
  • Volume Control
Device Features
  • App Control Compatibility
  • Bluetooth Connectivity
  • Custom Fitting
  • Directional Microphones
  • Environment Settings
  • Feedback Cancellation
  • Noise Reduction
  • Preset Programs
  • Rechargeable Battery
  • Streaming Capabilities
  • Telecoil Compatibility
  • Voice Prompts
  • Volume Control
Types of Hearing Loss Served
  • Mild Hearing Loss
  • Moderate Hearing Loss
  • Moderately Severe Hearing Loss
  • Profound Hearing Loss
  • Severe Hearing Loss
Types of Hearing Loss Served
  • Mild Hearing Loss
  • Moderate Hearing Loss
  • Moderately Severe Hearing Loss
  • Profound Hearing Loss
  • Severe Hearing Loss
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Ticketing System
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Ticketing System
Payment Options
  • Cash
  • Check
  • Financing Options Available
  • HSA/FSA Eligible
  • Major Credit Cards
Payment Options
  • Cash
  • Check
  • Financing Options Available
  • HSA/FSA Eligible
  • Major Credit Cards

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