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Lexie Hearing

Lexie Hearing

Compare between Lexie Hearing and other vendors

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Pros
  • Self-fitting, app-controlled hearing aids
  • 45-day risk-free trial with free returns
  • Multiple battery options
  • Includes lifetime remote support
  • Real-time environment switching
Cons
  • Not intended for severe hearing loss
  • Limited Bluetooth streaming features across product line
  • Ongoing costs can add up over time
  • Reports of inconsistent app pairing
Summary

Lexie Hearing, founded in 2020 and headquartered in Boston, has quickly become a recognizable name in the over-the-counter (OTC) hearing aid space. Developed by health tech company hearX, Lexie focuses on making hearing care more accessible for adults with mild to moderate hearing loss. Their hearing aids are FDA-cleared, self-fitting, and fully customizable through a companion mobile app that allows users to adjust volume, treble, bass, and environment settings from their smartphone without needing in-person appointments. The company offers three models, including two powered by Bose Ventures, blending advanced acoustic engineering with Lexie’s intuitive software. All devices are sold directly to consumers through major retailers like Best Buy and Walgreens, or online, and come with remote support, environment presets, and flexible power options, including rechargeable and disposable batteries. Lexie stands out with their flexible payment structure, which gives users the choice between a one-time purchase or a monthly subscription. They also offer a 45-day risk-free trial, a one-year warranty, and optional protection plans. While feedback is mixed, praising support and ease of use, but noting occasional app or fit issues, Lexie maintains an A+ BBB rating and continues to grow their reputation as a user-friendly, tech-forward brand. Curious how they compare to traditional options? Read our review.

Quick Stats
  • FDA Approved : Yes
  • Free Hearing Aid Test : Available online and by application
  • Free Trial Period : 45 days
  • Loss and Damage Protection : Through the optional Protection Plan
  • Price : Starts at $499 per pair
  • Warranty Duration : One-year warranty
  • Customer Experience : Fair
Selling Points
  • Powered by Bose for enhanced acoustic performance
  • Telecoil integration in affordable OTC model
  • Sold directly to customers
  • Flexible payment options
Device Features
  • App Control Compatibility
  • Bluetooth Connectivity
  • Custom Fitting
  • Directional Microphones
  • Environment Settings
  • Feedback Cancellation
  • Noise Reduction
  • Preset Programs
  • Rechargeable Battery
  • Streaming Capabilities
  • Telecoil Compatibility
  • Voice Prompts
  • Volume Control
Types of Hearing Loss Served
  • Mild Hearing Loss
  • Moderate Hearing Loss
  • Moderately Severe Hearing Loss
  • Profound Hearing Loss
  • Severe Hearing Loss
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Ticketing System
Payment Options
  • Cash
  • Check
  • Financing Options Available
  • HSA/FSA Eligible
  • Major Credit Cards
FAQs
What is Lexie Hearing and how do they work?
How much do Lexie Hearing aids cost?
What types of hearing loss does Lexie Hearing support?
Do Lexie hearing aids come with a warranty?
Where can I buy Lexie Hearing aids?