Paychex PEO Services Review: Features, Cost & More
Paychex is a PEO and HR services provider with a bevy of options to simplify employee management and automate tasks, including recruiting services, health benefit accounts, insurance plans, employee assistance programs, and many others.
Pros
Cons
Quick Stats
A PEO system empowers businesses by offering employee management tools and allowing them to access their benefits, employee account, and data from one secure yet straightforward platform. The employee leasing companies know how hard it is to run a business with a large number of employees and come to save the headache by equipping businesses with complete HR outsourcing solutions. In a nutshell, is Paychex PEO a good fit for your business? You can be the judge after reading our review.
Paychex PEO Features
There is a number of features that you need to look for in a PEO service, and Paychex is a promising option that offers all the essentials, plus other business-based features to meet every need. Let's get right to what Paychex PEO has to offer.
Comprehensive PEO services
Paychex offers an all-in-one PEO solution that simplifies taking care of employees' accommodations and relations, terminations, and other employee issues. The services cover almost all a business owner needs to save time and effort to finish these recurring tasks and thrive in the business field.
Integrated HR technology
Paychex offers Paychex Flex, an integrated payroll HR solution that makes it easy to manage employees' benefits and process them easily and quickly with zero mistakes, all from one single platform.
The system allows businesses time to focus on major goals and get the work done without complications. Paychex Flex is supported with 24/7 US-based customer support via email, live chat, and phone calls.
In further detail, Paychex Flex helps process payrolls and payroll taxes to integrate the payrolls with the time and attendance system. This should give precise and accurate insights into employees' working hours and check-in and check-out exact times.
Even in the most challenging working environments, Paychex offers Invision Iris Time Clock scans to keep an eye on performance and employees' commitment. Additionally, employees can check in and out from their own devices with the high-efficient mobile solutions presented by Paychex.
Detailed and accurate invoicing
The company provides clearly itemized costs on every invoice sent to users, making it a transparent PEO option for businesses on a budget or those who want to keep track of every penny. The good news is that you won't have any surprises regarding cost; you'll have the chance to know the detailed price before you put a hand in your pocket.
Dedicated safety representative
For the majority of businesses, employees compensation insurance is not optional, which is mandatory coverage for medical expenses and lost wages for workers who get injured on the job. Paychex insurance agency offers its help to find complaint coverage and stabilize your business cash flow.
The company's agents can help select the compensation insurance plan from top-tier national carriers. Also, Paychex's integrated worker payment service helps find a more innovative and cost-effective plan to manage your business policy.
Paychex PEO Services
Paychex has a multitude of services to beef up your employees' performance and help owners focus on what they really want to achieve. The company presents the following services to help businesses thrive:
Payroll services
Paychex offers an all-service payroll solution with more than 200 compliance experts to help you keep on track of the latest regulations and labor laws. Processing payments with Paychex is accurate and can be easily done with the system doing the tasks on your behalf. Similar tasks include calculating, filing, and paying payroll taxes. Here is what also falls under this service:
- Solutions are good for all business sizes: Small, medium, and large
- Online payroll processing that is both secure and easy to use
- Payroll taxes can be overwhelming and time-consuming. That's why Paychex takes care of calculating, filing, and paying payroll taxes
- Payroll solutions to choose from based on your business needs and size
- Switching between payroll services is easy and possible
Employee benefits
This service includes prioritizing employees and adding advantages to current employees by giving them the proper training and helping them show their talents and skills. Here's how your business will benefit from this service:
- Insightful analytics to get detailed benefits information
- Online management to employee eligibility, open enrolments, new employees data, and life events
- Full access to the employees' benefits information all from one dashboard
- Employment information and data are saved to keep track of the updates
- Information is shared between time attendance and payroll system for a secure and quick data sharing
HR services
HR technology has become a need with businesses shifting from on-premise to remote working environments. However, the world's changes require more professional and dedicated HR services, making it more challenging to find a solution that fits the dramatic change. Paychex offers a reliable and efficient HR technology to get the following done:
- Saving time and money is what every business needs. To achieve this goal, Paychex makes it possible to manage tasks from mobile to simplify HR tasks for administrators and employees
- HR guidance from your Paychex professionals to help you resolve HR issues
- Help understand, manage, and plan regulations and laws to know if they affect your business
- Enhance employees relations by offering streamlined communication between employees and their managers and supervisors
Time and attendance
Commitment to the working hours is one aspect that defines performance and helps to make evaluations. Paychex offers a touch-free punching that is safe, accurate, and fully integrated with Paychex Flex Time. The system is supported by Invision Iris Time Clock to help employees check-in and out even in the most challenging working environment.
The service supports two different time and attendance options: Paychex Flex Time and Paychex Flex Time Essentials. Let's compare both options:
| Paychex Flex Time | Paychex Flex Time Essentials | |
|---|---|---|
| Time collection methods | Web punch, biometric iris, and finger scan time clocks, interactive voice response system, and mobile app with facial verification | Web punch, a mobile app with facial verification, and online timesheets |
| Paychex Flex integrations | Integrated | Integrated |
| Employee self-service | Included | Included |
| Administrative features | Labor level transfers, breaks/meals, CA meal penalty, pay adjustments, time card approval | Labor level transfers, breaks/meals, CA meal penalty, pay adjustments, time card approval |
| Scheduling | Visual scheduler, schedule exceptions, schedule templates, shift swapping | Visual scheduler |
| Overtime | Overtime rules, approaching overtime alerts, weighted overtime | Overtime rules |
| Communication | Calendar integration, email alert, figurable alters, and employee messaging | Calendar integration |
| Reporting and tracking | Geolocation, geofencing, manager dashboard, job costing, labor distribution, report scheduling, forecasting, leave tracking, real-time analytics, shift differentials | Geolocation, geofencing, manager dashboard, job costing, labor distribution, report scheduling |
Business insurance
Paychex offers comprehensive coverage to your business, property, and employees; it covers the following under this category:
- Business owner's policy
- Cyber liability insurance
- General auto
- General liability insurance
- Employee's compensation
Paychex PEO Plans and Cost
Paychex simplifies our customers’ complex business challenges through their innovative all-in-one technology, compliance experts, and HR assistance. With Paychex Flex, you can manage your business and employees when and how you want, from desktop or mobile applications.
The company offers three different PEO services plans as follows:
| Paychex Flex Essentials | Paychex Flex Select | Paychex Flex Pro | |
|---|---|---|---|
| Payroll Services | Direct Deposit & On-Site Check Printing, mobile application, Employee Self-Service, Standard Analytics and Reporting, General Ledger Report, Dedicated Payroll Specialist, Additional Employee Pay Options, Garnishment Payment Services. Accounting Software Integration | Direct Deposit & On-Site Check Printing, mobile application, Employee Self-Service, Standard Analytics, and Reporting, General Ledger Report, Dedicated Payroll Specialist, Additional Employee Pay Options | Direct Deposit & On-Site Check Printing, mobile application, Employee Self-Service, Standard Analytics and Reporting, General Ledger Report, Dedicated Payroll Specialist, Additional Employee Pay Options, Garnishment Payment Services. Accounting Software Integration |
| Tax Services | Taxpay Payroll Tax Administration, W-2s, and 1099s | Taxpay Payroll Tax Administration, W-2s, and 1099s | Taxpay Payroll Tax Administration, W-2s, and 1099s |
| Regulatory Compliance | New-Hire Reporting, Labor Compliance Poster Kit, | New-Hire Reporting, Labor Compliance Poster Kit, State Unemployment Insurance Services | New-Hire Reporting, Labor Compliance Poster Kit, State Unemployment Insurance Services |
| HR Services | HR Library and Business Forms | HR Library and Business Forms, Paychex Learning Management System | HR Library and Business Forms, Paychex Learning Management System, Paychex Flex Onboarding Essentials, Paychex Employee Screening Essentials |
| Price per month | $39/mo. + $5 per employee | Custom based on your needs | Custom based on your needs |
Ease of Use
The Paychex Flex platform is easy to use and is accessible from any web browser. Also, you can manage your payroll from your Paychex mobile application that is compatible with any iOS or Android device.
When you log in to the home page, you can view your essential information, including when the next payroll is due, upcoming check dates, cash required for the next payroll, a direct link to start the payroll process, and access to the payroll reports.
You'll need to enter your payroll information for running payroll, including hours worked, pay rates, and salaries, confirm that the data you provided is correct, and finally submit the payroll for processing. Paychex allows more flexibility by setting up the recurring amounts for faster payroll processing.
Customer Support
Paychex has various customer support options, including email, tickets, and phone support at 833-299-0168 for help and 833-729-8200 for the sales department. You can also choose from the resources available on the official website.
The knowledge base is extensive and has topics on almost every possible issue you have in mind, including payroll/taxes, employee benefits, business insurance, compliance, and human resources issues.
For further help, you can head to the webinar, podcasts, or the help center. Also, the website provides a FICA tip calculator, retirement calculator, and business expense calculator.
Conclusion
Paychex offers a fully-featured and flexible payroll service for payroll tax obligations and payroll processing, besides providing many other benefits, including HR services, time and attendance tools, and business insurance options.
What makes Paychex an appealing pick is the flexibility of its offerings; users can choose from three different plans: Paychex Flex Essentials, Paychex Flex Select, and Paychex Flex Pro. Additionally, the company has experts specialized in every area of your system, which guarantees you to get professional assistance anytime you need it.
Save Big on PEO Co-Employment
Fill out a quick form to claim special offers on PEO Co-Employment
