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Deel vs Paychex

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Pros
  • Demo available upon request
  • Some HR features may be free for businesses with less than 200 employees
  • Global and local capabilities
  • In-house support and guidance
Pros
  • A+ rated and accredited by the BBB
  • Financial Wellness Program
  • Employee self-service options
  • Excellent customer support options
  • Mobile app
  • Affordable prices and customizable plans
  • Simple and up-to-date all-in-one software
Cons
  • Extremely young and unproven PEO
  • Lack industry accreditations
  • Benefits and background checks are optional add-ons
  • No mobile app
Cons
  • May be charged extra for some necessary features
  • Difficulties with custom reports & onboarding
  • May require over 5 employees
Summary

Deel is a San Francisco-based HR services company that was founded in 2019. The company's primary focus is to provide simplified hiring, payroll, and compliance services to businesses with international workforces. Although their Employer of Record (EOR), global payroll, and contractor hiring services are their main features, Deel began offering a US-based PEO in September 2023. This service streamlines workforce management needs specifically for companies operating within the US, including everything from payroll and taxes to compliance, hiring, risk mitigation, training, and benefits. It caters to the needs of both local companies and international ones that are looking to expand their operations in the US. Deel PEO offers a range of services to manage benefits, payroll, and HR-related procedures for your company while you focus on your daily operations. With their user-friendly interface and dedicated customer support, smaller businesses can rely on Deel to handle everything efficiently. However, as Deel PEO is a very new service, they have not yet received any awards or accolades. That being said, they are a member of the National Association of Professional Employer Organization (NAPEO) and have joined the organization even before they began operating their national PEO services. They are not yet certified by the IRS, nor are they accredited by the Employer Services Assurance Corporation (ESAC). As a payroll services company, they have not received accreditation from the Better Business Bureau (BBB) and have a B- rating from them. They enjoy an excellent client experience for their established HR and EOR products.

Summary

Paychex is a leading supplier of comprehensive human capital management systems for payroll, employee benefits, human resources, retirement plans, and business insurance services in the US and Northern Europe. Paychex, Inc. (NASDAQ: PAYX) was founded in 1971 and has more than 730,000 client companies, mostly small to medium-sized businesses but also larger businesses. They are considered one of the top companies in their field, claiming to pay 1 in 12 employees in the private sector. They offer three package categories tailored to fit a business's size and needs, with flexible payment options. They also boast easy-to-use online services and expert consultants that ensure proper federal and state compliance and can get you valuable tax credits and phone and online support. Paychex services vary according to the organization's needs and size, with a base monthly cost of $39 plus $5 per employee.

Quick Stats
  • Business Size : Small to medium-sized business (SMB)
  • Cost : Quote-based (HR services free for >200 employees)
  • Customer Experience : Excellent
  • IRS-Certified : False
  • Expert HR Guidance : True
  • BBB Rating : B-
  • Trustpilot Score : 4.8 out of 5
  • NAPEO Member : True
  • ESAC Accreditation : False
Quick Stats
  • Business Size : Any
  • Cost : Starts at $39 + $5 per employee/month
  • Customer Experience : Excellent
  • IRS-Certified : True
  • Expert HR Guidance : True
  • BBB Rating : A+
  • Trustpilot Score : 1.2 out of 5
  • NAPEO Member : True
  • ESAC Accreditation : True
Selling Points
  • Scalable global services
  • Robust data protections
  • All services and support delivered in-house
Selling Points
  • A+ rated and accredited by the BBB
  • Responsive expert guidance
  • Comprehensive HR technologies & integrations
  • Excellent customer support options
  • Fully-featured PEO and HR solutions
Business Size Supported
  • Large Businesses
  • Medium-Sized Businesses
  • Small Businesses
Business Size Supported
  • Large Businesses
  • Medium-Sized Businesses
  • Small Businesses
Employee Benefits
  • 401(k)
  • Accident
  • COBRA Administration
  • Critical Illness
  • Disability
  • Employee Self-Service
  • Undisclosed
    HSA/FSA
  • Medical, Dental, Vision
  • Undisclosed
    Shopping & Entertainment Discounts
  • Undisclosed
    Work-Life Employee Assistance Program
Employee Benefits
  • 401(k)
  • Accident
  • COBRA Administration
  • Undisclosed
    Critical Illness
  • Disability
  • Employee Self-Service
  • HSA/FSA
  • Medical, Dental, Vision
  • Undisclosed
    Shopping & Entertainment Discounts
  • Undisclosed
    Work-Life Employee Assistance Program
HR Management
  • Onboarding
  • Undisclosed
    Report Builder
  • Risk Mitigation
  • Time & Attendance
  • Undisclosed
    Unemployment Insurance
  • Workers' Compensation
  • Workplace Compliance & Safety
HR Management
  • Onboarding
  • Report Builder
  • Risk Mitigation
  • Time & Attendance
  • Unemployment Insurance
  • Workers' Compensation
  • Workplace Compliance & Safety
Payroll Services
  • Direct Deposit
  • Garnishments
  • Global Payroll
  • Payroll History & Tracking
  • Reimbursement Management
  • Salary Revision & Raise Management
  • Tax Services
  • Time-Off Requests & Scheduling
  • US Payroll
Payroll Services
  • Direct Deposit
  • Garnishments
  • Undisclosed
    Global Payroll
  • Payroll History & Tracking
  • Reimbursement Management
  • Salary Revision & Raise Management
  • Tax Services
  • Time-Off Requests & Scheduling
  • US Payroll
Technology Platform
  • All-In-One Software Tool
  • Cloud Analytics, Insights, & Reporting
  • Customized Reports
  • Global EOR Platform
  • Third-Party Cloud Application Integration
  • Virtual Assistance
Technology Platform
  • All-In-One Software Tool
  • Cloud Analytics, Insights, & Reporting
  • Customized Reports
  • Undisclosed
    Global EOR Platform
  • Undisclosed
    Third-Party Cloud Application Integration
  • Virtual Assistance
Industries
  • Undisclosed
    Construction
  • Undisclosed
    Consulting
  • E-Commerce
  • Undisclosed
    Education
  • Undisclosed
    Engineering
  • Financial Services
  • Undisclosed
    Food & Beverage
  • Undisclosed
    Government
  • Undisclosed
    Healthcare
  • Undisclosed
    Hospitality
  • Undisclosed
    Legal Services
  • Undisclosed
    Life Sciences
  • Undisclosed
    Manufacturing
  • Marketing/Advertising
  • Undisclosed
    Media/Entertainment
  • Undisclosed
    Nonprofit/Social Services
  • Undisclosed
    Professional/Technical Services
  • Undisclosed
    Retail
  • Technology
Industries
  • Construction
  • Undisclosed
    Consulting
  • Undisclosed
    E-Commerce
  • Undisclosed
    Education
  • Undisclosed
    Engineering
  • Undisclosed
    Financial Services
  • Food & Beverage
  • Undisclosed
    Government
  • Healthcare
  • Hospitality
  • Undisclosed
    Legal Services
  • Undisclosed
    Life Sciences
  • Undisclosed
    Manufacturing
  • Undisclosed
    Marketing/Advertising
  • Undisclosed
    Media/Entertainment
  • Undisclosed
    Nonprofit/Social Services
  • Professional/Technical Services
  • Retail
  • Undisclosed
    Technology
Additional Perks
  • Undisclosed
    Comprehensive Resume Search & Service
  • Undisclosed
    Early Access to Earned Pay
  • Undisclosed
    Student Loan Repayment Program
  • Talent Growth & Retention
  • Third-Party HCM Integration
Additional Perks
  • Undisclosed
    Comprehensive Resume Search & Service
  • Undisclosed
    Early Access to Earned Pay
  • Undisclosed
    Student Loan Repayment Program
  • Undisclosed
    Talent Growth & Retention
  • Third-Party HCM Integration
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
Customer Support
  • Undisclosed
    Email
  • FAQs
  • Undisclosed
    Help Guides
  • Live Chat
  • Mobile App
  • Phone

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