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Fourth vs Paychex PEO

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Pros
  • Live chat support
  • Dedicated professional HR team
  • Available demo
Pros
  • A+ rated and accredited by the BBB
  • Financial Wellness Program
  • Employee self-service options
  • Excellent customer support options
  • Mobile app
  • Affordable prices and customizable plans
  • Simple and up-to-date all-in-one software
Cons
  • Not ESAC accredited
  • Lack of transparency
Cons
  • May be charged extra for some necessary features
  • Difficulties with custom reports & onboarding
  • May require over 5 employees
Summary

Fourth PEO, a leading Human Capital Management (HCM) software company headquartered in Austin, Texas, specializes in Professional Employer Organization (PEO) services for small and medium-sized businesses (SMBs). With a foundation in HCM since 1999, they have expanded into the PEO sphere, incorporating AI-driven technology into their platform. Catering to industries like restaurant, hospitality, and retail, Fourth offers a range of services, including payroll, HR solutions, benefits administration, tax management, and compliance assistance. While praised for live chat support, a dedicated HR team, and AI-driven tech, drawbacks include the lack of ESAC accreditation and limited pricing transparency. Despite some mixed customer feedback, Fourth remains a reputable choice for SMBs seeking streamlined business operations.

Summary

Paychex is a leading supplier of comprehensive human capital management systems for payroll, employee benefits, human resources, retirement plans, and business insurance services in the US and Northern Europe. Paychex, Inc. (NASDAQ: PAYX) was founded in 1971 and has more than 730,000 client companies, mostly small to medium-sized businesses but also larger businesses. They are considered one of the top companies in their field, claiming to pay 1 in 12 employees in the private sector. They offer three package categories tailored to fit a business's size and needs, with flexible payment options. They also boast easy-to-use online services and expert consultants that ensure proper federal and state compliance and can get you valuable tax credits and phone and online support. Paychex services vary according to the organization's needs and size, with a base monthly cost of $39 plus $5 per employee.

Quick Stats
  • Business Size : Small and medium-sized (SMB)
  • Cost : Quote-based
  • Customer Experience : Good
  • IRS-Certified : True
  • Expert HR Guidance : True
  • BBB Rating : N/R
  • Trustpilot Score : N/R
  • NAPEO Member : False
  • ESAC Accreditation : False
Quick Stats
  • Business Size : Any
  • Cost : Starts at $39 + $5 per employee/month
  • Customer Experience : Excellent
  • IRS-Certified : True
  • Expert HR Guidance : True
  • BBB Rating : A+
  • Trustpilot Score : 1.2 out of 5
  • NAPEO Member : True
  • ESAC Accreditation : True
Selling Points
  • Available demo
  • Mobile app & AI-driven tech
Selling Points
  • A+ rated and accredited by the BBB
  • Responsive expert guidance
  • Comprehensive HR technologies & integrations
  • Excellent customer support options
  • Fully-featured PEO and HR solutions
Business Size Supported
  • Large Businesses
  • Medium-Sized Businesses
  • Small Businesses
Business Size Supported
  • Large Businesses
  • Medium-Sized Businesses
  • Small Businesses
Employee Benefits
  • 401(k)
  • Undisclosed
    Accident
  • COBRA Administration
  • Undisclosed
    Critical Illness
  • Undisclosed
    Disability
  • Employee Self-Service
  • HSA/FSA
  • Undisclosed
    Medical, Dental, Vision
  • Shopping & Entertainment Discounts
  • Work-Life Employee Assistance Program
Employee Benefits
  • 401(k)
  • Accident
  • COBRA Administration
  • Undisclosed
    Critical Illness
  • Disability
  • Employee Self-Service
  • HSA/FSA
  • Medical, Dental, Vision
  • Undisclosed
    Shopping & Entertainment Discounts
  • Undisclosed
    Work-Life Employee Assistance Program
HR Management
  • Onboarding
  • Report Builder
  • Risk Mitigation
  • Time & Attendance
  • Unemployment Insurance
  • Workers' Compensation
  • Workplace Compliance & Safety
HR Management
  • Onboarding
  • Report Builder
  • Risk Mitigation
  • Time & Attendance
  • Unemployment Insurance
  • Workers' Compensation
  • Workplace Compliance & Safety
Payroll Services
  • Direct Deposit
  • Garnishments
  • Global Payroll
  • Payroll History & Tracking
  • Reimbursement Management
  • Salary Revision & Raise Management
  • Tax Services
  • Time-Off Requests & Scheduling
  • US Payroll
Payroll Services
  • Direct Deposit
  • Garnishments
  • Undisclosed
    Global Payroll
  • Payroll History & Tracking
  • Reimbursement Management
  • Salary Revision & Raise Management
  • Tax Services
  • Time-Off Requests & Scheduling
  • US Payroll
Technology Platform
  • All-In-One Software Tool
  • Cloud Analytics, Insights, & Reporting
  • Customized Reports
  • Global EOR Platform
  • Third-Party Cloud Application Integration
  • Virtual Assistance
Technology Platform
  • All-In-One Software Tool
  • Cloud Analytics, Insights, & Reporting
  • Customized Reports
  • Undisclosed
    Global EOR Platform
  • Undisclosed
    Third-Party Cloud Application Integration
  • Virtual Assistance
Industries
  • Construction
  • Consulting
  • E-Commerce
  • Education
  • Engineering
  • Financial Services
  • Food & Beverage
  • Government
  • Healthcare
  • Hospitality
  • Legal Services
  • Life Sciences
  • Manufacturing
  • Marketing/Advertising
  • Media/Entertainment
  • Undisclosed
    Nonprofit/Social Services
  • Professional/Technical Services
  • Retail
  • Technology
Industries
  • Construction
  • Undisclosed
    Consulting
  • Undisclosed
    E-Commerce
  • Undisclosed
    Education
  • Undisclosed
    Engineering
  • Undisclosed
    Financial Services
  • Food & Beverage
  • Undisclosed
    Government
  • Healthcare
  • Hospitality
  • Undisclosed
    Legal Services
  • Undisclosed
    Life Sciences
  • Undisclosed
    Manufacturing
  • Undisclosed
    Marketing/Advertising
  • Undisclosed
    Media/Entertainment
  • Undisclosed
    Nonprofit/Social Services
  • Professional/Technical Services
  • Retail
  • Undisclosed
    Technology
Additional Perks
  • Comprehensive Resume Search & Service
  • Early Access to Earned Pay
  • Student Loan Repayment Program
  • Talent Growth & Retention
  • Third-Party HCM Integration
Additional Perks
  • Undisclosed
    Comprehensive Resume Search & Service
  • Undisclosed
    Early Access to Earned Pay
  • Undisclosed
    Student Loan Repayment Program
  • Undisclosed
    Talent Growth & Retention
  • Third-Party HCM Integration
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
Customer Support
  • Undisclosed
    Email
  • FAQs
  • Undisclosed
    Help Guides
  • Live Chat
  • Mobile App
  • Phone

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