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  • A+ rated and accredited by the BBB
  • Financial Wellness Program
  • Employee self-service options
  • Excellent customer support options
  • Mobile app
  • Affordable prices and customizable plans
  • Simple and up-to-date all-in-one software
  • May be charged extra for some necessary features
  • Difficulties with custom reports & onboarding
  • May require over 5 employees

Paychex is a leading supplier of comprehensive human capital management systems for payroll, employee benefits, human resources, retirement plans, and business insurance services in the US and Northern Europe. Paychex, Inc. (NASDAQ: PAYX) was founded in 1971 and has more than 730,000 client companies, mostly small to medium-sized businesses but also larger businesses. They are considered one of the top companies in their field, claiming to pay 1 in 12 employees in the private sector. They offer three package categories tailored to fit a business's size and needs, with flexible payment options. They also boast easy-to-use online services and expert consultants that ensure proper federal and state compliance and can get you valuable tax credits and phone and online support. Paychex services vary according to the organization's needs and size, with a base monthly cost of $39 plus $5 per employee.

Quick Stats
  • Business Size : Any
  • Cost : Starts at $39 + $5 per employee/month
  • Customer Experience : Excellent
  • IRS-Certified : True
  • Expert HR Guidance : True
  • BBB Rating : A+
  • Trustpilot Score : 1.2 out of 5
  • NAPEO Member : True
  • ESAC Accreditation : True
Selling Points
  • A+ rated and accredited by the BBB
  • Responsive expert guidance
  • Comprehensive HR technologies & integrations
  • Excellent customer support options
  • Fully-featured PEO and HR solutions
Business Size Supported
  • Large Businesses
  • Medium-Sized Businesses
  • Small Businesses
Employee Benefits
  • 401(k)
  • Accident
  • COBRA Administration
  • Undisclosed
    Critical Illness
  • Disability
  • Employee Self-Service
  • Medical, Dental, Vision
  • Undisclosed
    Shopping & Entertainment Discounts
  • Undisclosed
    Work-Life Employee Assistance Program
HR Management
  • Onboarding
  • Report Builder
  • Risk Mitigation
  • Time & Attendance
  • Unemployment Insurance
  • Workers' Compensation
  • Workplace Compliance & Safety
Payroll Services
  • Direct Deposit
  • Garnishments
  • Undisclosed
    Global Payroll
  • Payroll History & Tracking
  • Reimbursement Management
  • Salary Revision & Raise Management
  • Tax Services
  • Time-Off Requests & Scheduling
  • US Payroll
Technology Platform
  • All-In-One Software Tool
  • Cloud Analytics, Insights, & Reporting
  • Customized Reports
  • Undisclosed
    Global EOR Platform
  • Undisclosed
    Third-Party Cloud Application Integration
  • Virtual Assistance
  • Construction
  • Undisclosed
  • Undisclosed
  • Undisclosed
  • Undisclosed
  • Undisclosed
    Financial Services
  • Food & Beverage
  • Undisclosed
  • Healthcare
  • Hospitality
  • Undisclosed
    Legal Services
  • Undisclosed
    Life Sciences
  • Undisclosed
  • Undisclosed
  • Undisclosed
  • Undisclosed
    Nonprofit/Social Services
  • Professional/Technical Services
  • Retail
  • Undisclosed
Additional Perks
  • Undisclosed
    Comprehensive Resume Search & Service
  • Undisclosed
    Early Access to Earned Pay
  • Undisclosed
    Student Loan Repayment Program
  • Undisclosed
    Talent Growth & Retention
  • Third-Party HCM Integration
Customer Support
  • Undisclosed
  • FAQs
  • Undisclosed
    Help Guides
  • Live Chat
  • Mobile App
  • Phone
What does the time & attendance tool from Paychex offer?
Does Paychex provide a mobile application?
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What employee benefits can Paychex help me provide for my employees?
Is Paychex easy to use?
What services does Paychex offer?