Paychex PEO vs Questco PEO
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- A+ rated and accredited by the BBB
- Financial Wellness Program
- Employee self-service options
- Excellent customer support options
- Mobile app
- Affordable prices and customizable plans
- Simple and up-to-date all-in-one software
- Employee self-service
- Mobile app
- Expert HR guidance
- Customizable plans
- Extensive features
- Live chat
- May be charged extra for some necessary features
- Difficulties with custom reports & onboarding
- May require over 5 employees
- No demo
- Not accredited by ESAC
- Lack of transparency
- Doesn't serve larger companies
Paychex is a leading supplier of comprehensive human capital management systems for payroll, employee benefits, human resources, retirement plans, and business insurance services in the US and Northern Europe. Paychex, Inc. (NASDAQ: PAYX) was founded in 1971 and has more than 730,000 client companies, mostly small to medium-sized businesses but also larger businesses. They are considered one of the top companies in their field, claiming to pay 1 in 12 employees in the private sector. They offer three package categories tailored to fit a business's size and needs, with flexible payment options. They also boast easy-to-use online services and expert consultants that ensure proper federal and state compliance and can get you valuable tax credits and phone and online support. Paychex services vary according to the organization's needs and size, with a base monthly cost of $39 plus $5 per employee.
Questco is a Certified PEO, or CPEO, which means that they have gone through a rigorous certification process by the IRS but are not endorsed by them. They provide their services to small to medium-sized businesses throughout the US. With 30 years of experience and headquartered in Houston, TX, the company has grown to become one of the largest PEOs in the country, serving more than 5,000 clients from coast to coast. Their services include payroll, employee benefits, HR services, workers' compensation, and safety consulting. Their solutions are designed to help business owners reduce overhead costs, minimize risk, and maximize employee engagement. With a comprehensive suite of services and an experienced team of professionals, Questco can provide businesses with the support they need to thrive. Over the years, Questco has built a strong reputation among clients for its outstanding customer service and reliable support. They do not specify any plan options or pricing on the website, and prospective clients have to submit a form to be contacted by Questco's sales team.
- Business Size : Any
- Cost : Starts at $39 + $5 per employee/month
- Customer Experience : Excellent
- IRS-Certified : True
- Expert HR Guidance : True
- BBB Rating : A+
- Trustpilot Score : 1.2 out of 5
- NAPEO Member : True
- ESAC Accreditation : True
- Business Size : Small and medium-sized businesses (SMBs)
- Cost : Quote-based
- Customer Experience : Good
- IRS-Certified : True
- Expert HR Guidance : True
- BBB Rating : N/R
- Trustpilot Score : N/R
- NAPEO Member : True
- ESAC Accreditation : False
- A+ rated and accredited by the BBB
- Responsive expert guidance
- Comprehensive HR technologies & integrations
- Excellent customer support options
- Fully-featured PEO and HR solutions
- They offer Recruitment Process Outsourcing (RPO)
- They offer resources and blogs
- Their services are customizable
- Large Businesses
- Medium-Sized Businesses
- Small Businesses
- Large Businesses
- Medium-Sized Businesses
- Small Businesses
- 401(k)
- Accident
- COBRA Administration
- Critical Illness—Undisclosed
- Disability
- Employee Self-Service
- HSA/FSA
- Medical, Dental, Vision
- Shopping & Entertainment Discounts—Undisclosed
- Work-Life Employee Assistance Program—Undisclosed
- 401(k)
- Accident—Undisclosed
- COBRA Administration—Undisclosed
- Critical Illness—Undisclosed
- Disability
- Employee Self-Service
- HSA/FSA—Undisclosed
- Medical, Dental, Vision
- Shopping & Entertainment Discounts—Undisclosed
- Work-Life Employee Assistance Program
- Onboarding
- Report Builder
- Risk Mitigation
- Time & Attendance
- Unemployment Insurance
- Workers' Compensation
- Workplace Compliance & Safety
- Onboarding
- Report Builder
- Risk Mitigation
- Time & Attendance
- Unemployment Insurance
- Workers' Compensation
- Workplace Compliance & Safety
- Direct Deposit
- Garnishments
- Global Payroll—Undisclosed
- Payroll History & Tracking
- Reimbursement Management
- Salary Revision & Raise Management
- Tax Services
- Time-Off Requests & Scheduling
- US Payroll
- Direct Deposit
- Garnishments—Undisclosed
- Global Payroll
- Payroll History & Tracking
- Reimbursement Management—Undisclosed
- Salary Revision & Raise Management
- Tax Services
- Time-Off Requests & Scheduling
- US Payroll
- All-In-One Software Tool
- Cloud Analytics, Insights, & Reporting
- Customized Reports
- Global EOR Platform—Undisclosed
- Third-Party Cloud Application Integration—Undisclosed
- Virtual Assistance
- All-In-One Software Tool
- Cloud Analytics, Insights, & Reporting
- Customized Reports
- Global EOR Platform
- Third-Party Cloud Application Integration
- Virtual Assistance—Undisclosed
- Construction
- Consulting—Undisclosed
- E-Commerce—Undisclosed
- Education—Undisclosed
- Engineering—Undisclosed
- Financial Services—Undisclosed
- Food & Beverage
- Government—Undisclosed
- Healthcare
- Hospitality
- Legal Services—Undisclosed
- Life Sciences—Undisclosed
- Manufacturing—Undisclosed
- Marketing/Advertising—Undisclosed
- Media/Entertainment—Undisclosed
- Nonprofit/Social Services—Undisclosed
- Professional/Technical Services
- Retail
- Technology—Undisclosed
- Construction—Undisclosed
- Consulting—Undisclosed
- E-Commerce—Undisclosed
- Education—Undisclosed
- Engineering—Undisclosed
- Financial Services—Undisclosed
- Food & Beverage—Undisclosed
- Government—Undisclosed
- Healthcare—Undisclosed
- Hospitality—Undisclosed
- Legal Services—Undisclosed
- Life Sciences—Undisclosed
- Manufacturing—Undisclosed
- Marketing/Advertising—Undisclosed
- Media/Entertainment—Undisclosed
- Nonprofit/Social Services—Undisclosed
- Professional/Technical Services—Undisclosed
- Retail—Undisclosed
- Technology—Undisclosed
- Comprehensive Resume Search & Service—Undisclosed
- Early Access to Earned Pay—Undisclosed
- Student Loan Repayment Program—Undisclosed
- Talent Growth & Retention—Undisclosed
- Third-Party HCM Integration
- Comprehensive Resume Search & Service
- Early Access to Earned Pay—Undisclosed
- Student Loan Repayment Program—Undisclosed
- Talent Growth & Retention
- Third-Party HCM Integration—Undisclosed
- —Undisclosed
- FAQs
- Help Guides—Undisclosed
- Live Chat
- Mobile App
- Phone
- FAQs
- Help Guides
- Live Chat
- Mobile App
- Phone
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