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SumUp POS: Transparent and Reliable

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SumUp POS: Transparent and Reliable

SumUp is a point of sale system that was founded in 2012. SumUp's founders believe that all businesses should have access to affordable and easy-to-use payment options. 

Pros

Simple and easy to use
Low fees
Great customer support

Cons

Only offers card readers

Quick Stats

Business Size Supported
Small, medium, and large
Customer Experience
Email and phone support

About SumUp POS

SumUp was founded by a small team in 2012 with one goal in mind; they wanted to create a world in which small businesses can succeed and their owners can do what they love without facing any obstacles. For these businesses to prosper, they need to have access to affordable payment options and solutions that are also easy to use. And now, more than 3 million businesses use SumUp's services to get paid.

SumUp is very easy to use; it has a simple signup process and it efficiently accepts and processes payments. The company does not require any fixed costs, it does not have any hidden fees or unpleasant surprises. Getting paid and processing payments can be a hassle; by letting go of this burden, business owners can focus on what actually matters to grow their businesses. 

The company targets different groups and aims to help everyone who has a business; whether you are one person or a team, SumUp POS will be there for your business. This point of sale system can work for restaurants, salon owners, sales assistants, street food vendors, and more. 
 

SumUp POS Features

SumUp has two devices for accepting payments: SumUp Plus Card Reader and Pro Card Reader. It also has a third option, the SumUp Lite Card Reader.
 

SumUp Lite

SumUp Lite is a payment option that does not require a fully separate device; you can use it on your smartphone or tablet. To set up your Lite card reader, go to the SumUp app and sign up/in. At checkout, type in $1 > the screen will start scanning for a card reader > confirm the connectivity by matching the last three digits of your card reader's serial number with the number on your screen > confirm the Bluetooth connectivity and your device will be ready to process payments!

You can order your SumUp Plus Lite for $19 with free shipping within 4-5 business days and with a 30-day money-back guarantee.
 

Plus Card Reader

This device can process over 500 transactions on a single charge and it accepts magstripe, chip, and contactless payments. You can use the free SumUp App on your smartphone or tablet to start accepting transactions right away with no hassle. This plan does not have any subscriptions or monthly minimums, you pay only 2.75% per transaction.

The Plus Card Reader accepts EMV cards with its EMV chip, has a magnetic stripe, accepts Apple Pay & Google Pay, and accepts contactless payment (NFC).

This is more than just a card reader; with the mobile app and the dashboard, you can organize your whole business. With the product catalog, you get to create and manage all your products. You can also add and edit the tax rates for all of the products on the catalog. You also get access to tracking sales and making taxes easy with the personal revenue reports you get. This also allows you to manage multiple employee accounts from one place. The Plus Card Reader also has a digital cashier, meaning you can keep track of your tips, handle cash payments, and send digital receipts all from within the app.

You can order your SumUp Plus for $12 with free shipping within 4-5 business days and with a 30-day money-back guarantee.
 

SumUp Pro Card Reader

You can make payments on the go. This standalone device can process card payments on the go; no phone or tablet is needed. This plan does not have any subscriptions or monthly minimums, you pay only 2.75% per transaction. The Pro Card Reader accepts EMV cards with its EMV chip, has a magnetic stripe, accepts Apple Pay & Google Pay, and accepts contactless payment (NFC).

The Pro Card Reader can accept and process payments no matter where you go, as long as you are connected to the Wi-Fi or your cellular data, as the device comes with a built-in SIM card and free unlimited mobile data and Wi-Fi connectivity. The Pro Card Reader can also process 50 transactions on a single charge. 

This card reader has a simple interface and an easy-to-use dashboard. You can use it to track your sales, make taxes, get reports, manage employee accounts, manage tips, and more. 

You can order your SumUp Pro for $59 with free shipping within 4-5 business days and with a 30-day money-back guarantee.

You can also add the SumUp Pro Printer bundle to your pro card reader. It allows you to charge the reader and print receipts at the same time.
 

The SumUp POS System

The POS system is coming soon. It will offer help with fast interactions, stock management, preset discounts, interactive interface, easy user access, clock in/out capability, self-checkout mode, management, and reporting.

With this POS system, you will be able to track your sales, get real-time reports and meaningful analytics, and manage your stock. 

You can also use this POS system to manage your customers; you can create lists, save customers' data (after asking for their permission), create loyalty programs, and customize your marketing campaigns.

Because this plan is not yet ready, there are no prices on the website. However, if you are interested, you should go to the website and fill in your business' info so that you can be the first one to get a look at the POS system when they launch it. 
 

Referral Deal

sumup-referral.jpg


SumUp has a great deal for you! If you refer a friend to their point of sale system, you get $150 in return. This is how it goes:

  • Share your link - copy your referral link from your SumUp app or dashboard and send it to a friend.
  • They buy a card reader - your friend buys a card reader of their choice using your shared referral link.
  • You get paid - once your friend receives the card reader and starts making transactions, you get $150!
     

Customer Support

If you have any general questions, you can resort to SumUp's help center. In the help center, you can browse questions by product and by topic. For example, you can look for help regarding a certain product you bought/plan on buying or you can look for articles regarding orders and pricing, account setup, payments, security and privacy, and more.

If you do not find an answer to a certain question, you can contact SumUp's customer service as follows:

  • By phone at 1-888-250-2164 from Monday through Friday from 9 a.m. to 7 p.m. EST.
  • By email at any time of any day and they will contact you back as soon as possible.
     

Final Verdict

If you are looking for a simple and cheap card reader, SumUp is the answer. Their card readers are easy to use and have no monthly subscription which might be the perfect choice for you.

However, if you are looking for a more sophisticated point of sale system, with more hardware devices like cash drawers, kiosks, barcode scanners, and more, you might want to look at other POS system companies that offer such devices. You can check our full list of the best POS companies in the industry.

FAQs
How much does SumUp cost?
How can I contact SumUp's customer support?
Does SumUp have paperless receipts?
Does SumUp POS work without WIFI?
Can I have two bank accounts connected to one machine?
Does SumUp support contactless payment?
Why is my SumUp device not working?

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