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PixelPoint POS vs SumUp POS

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Pros
  • Robust integrations
  • 24/7 customer support
  • Detailed reporting & analytics
Pros
  • Simple and affordable pricing structure
  • Detailed real-time reporting
  • Multiple payment options
  • Several avenues of support
Cons
  • Lack of transparency
  • Hight costs
Cons
  • Limited features
  • Few hardware options
Summary

PixelPoint, founded in 2005 and headquartered in Las Vegas, Nevada, offers a comprehensive restaurant Point of Sale (POS) solution. Their feature-rich system covers front and back-of-house operations, labor management, extensive ordering options, advanced manager functionality, 3rd party integration, table management, and gift cards and loyalty programs. Customer experience with PixelPoint is generally positive, with users appreciating its simplicity, ease of use, and customizable features. Advanced encryption and tokenization technologies ensure robust security, instilling confidence in data protection. Moreover, PixelPoint complies with international regulations and standards, making them suitable for businesses operating globally. Despite their industry-specific focus and high costs, PixelPoint stands out for their reliability, scalability, and ability to meet the critical needs of the restaurant industry. Overall, they emerge as a powerful POS solution for restaurants seeking efficiency, profitability, and enhanced customer experience.

Summary

SumUp started in 2012 in London, United Kingdom, with a simple card reader and a plan to make a difference in the retail industry. Today, the company serves over three million merchants worldwide, catering to small businesses in the retail and restaurant industries. Their point-of-sale systems allow you to keep track of sales, inventory, employees, and tax records from any location with a secure connection. The provider ensures they meet all industry security standards, including PCI-DSS, SSI, TLS, and PGP. Furthermore, the company has received mixed reviews on major consumer rating sites like BBB, Trustpilot, and TrustRadius and has several complaints. Some customers praise the company's support responses, while others report problems with slow response times and a lack of knowledge. Generally, SumUp receives praise from long-time customers who have used the software for at least five years. New merchants appreciate the free demo and 7-day trial offered by SumUp, which allow them to try the features and ask questions.

Quick Stats
  • Trustpilot Score : N/R
  • Customer Experience : Good
  • Transparent Pricing : False
  • Pricing Model : Subscription/ One-Time License
  • BBB Rating : N/R
Quick Stats
  • Trustpilot Score : 4.2 out of 5
  • Customer Experience : Fair
  • Transparent Pricing : True
  • Pricing Model : Free with payment processing or subscription
  • BBB Rating : C-
  • Money-Back Guarantee : True
Selling Points
  • Supports global features
  • Highly customizable interface
  • Free demo available
Selling Points
  • No contracts
  • No fees for admin or renewals
  • Online invoicing
System Features
  • Undisclosed
    Automated Payroll
  • Undisclosed
    Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Free Hardware
  • HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Time Tracking
  • Virtual Terminal
System Features
  • Automated Payroll
  • Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Free Hardware
  • HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Time Tracking
  • Virtual Terminal
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Undisclosed
    Productivity Software
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware & Software Compatability
  • Undisclosed
    Android
  • Cloud-Based
  • Undisclosed
    iOS
  • Undisclosed
    macOS
  • On-Site Installation
  • Undisclosed
    Windows
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • iOS
  • macOS
  • Undisclosed
    On-Site Installation
  • Windows
Pricing Options
  • Annual Subscription
  • Undisclosed
    Free Trial
  • Undisclosed
    Freemium
  • Monthly Subscription
  • One-Time License
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • One-Time License
Training
  • Documentation
  • In-Person
  • Undisclosed
    Live Online
  • Undisclosed
    Videos
  • Undisclosed
    Webinars
Training
  • Documentation
  • In-Person
  • Live Online
  • Videos
  • Webinars
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Undisclosed
    Live Chat
  • Mobile App
  • Phone
  • Social Media
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Social Media

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