trusted formRoller POS vs SumUp POS | Several.com
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Roller POS vs SumUp POS

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Pros
  • Versatile payment options
  • Free demo
  • Clear and upfront pricing
Pros
  • Simple and affordable pricing structure
  • Detailed real-time reporting
  • Multiple payment options
  • Several avenues of support
Cons
  • Restricted hardware compatibility
  • Phone support is exclusive to specific subscriptions
  • POS system is bundled with other features
Cons
  • Limited features
  • Few hardware options
Summary

Founded in 2011 and headquartered in Australia, with branches in the US and the UK, Roller is a versatile solution provider for the attractions and amusement industry. They specialize in delivering comprehensive solutions tailored to businesses in various sectors, such as amusement parks, water parks, and family entertainment centers. Their product, a cloud-based POS system, seamlessly works with ticket management, customer relationship management, and reporting and analytics tools. Customers praise them for their user-friendly interface and extensive functionality, which streamlines operations and enhances guest experiences. Their commitment to transparency is evident in their clear pricing structure and flexible payment options. Additionally, their dedication to customer satisfaction is reflected in their positive reputation and commendable rating on platforms like G2. With a focus on innovation and customer-centric solutions, they continue to establish themselves as a trusted partner for businesses seeking to optimize their operations and deliver unforgettable experiences to their guests. As one of the industry's premier providers, they set the standard for excellence and innovation in attraction management solutions.

Summary

SumUp started in 2012 in London, United Kingdom, with a simple card reader and a plan to make a difference in the retail industry. Today, the company serves over three million merchants worldwide, catering to small businesses in the retail and restaurant industries. Their point-of-sale systems allow you to keep track of sales, inventory, employees, and tax records from any location with a secure connection. The provider ensures they meet all industry security standards, including PCI-DSS, SSI, TLS, and PGP. Furthermore, the company has received mixed reviews on major consumer rating sites like BBB, Trustpilot, and TrustRadius and has several complaints. Some customers praise the company's support responses, while others report problems with slow response times and a lack of knowledge. Generally, SumUp receives praise from long-time customers who have used the software for at least five years. New merchants appreciate the free demo and 7-day trial offered by SumUp, which allow them to try the features and ask questions.

Quick Stats
  • Trustpilot Score : N/R
  • Customer Experience : Good
  • Transparent Pricing : True
  • Pricing Model : Tiered pricing
  • BBB Rating : N/R
  • Money-Back Guarantee : False
Quick Stats
  • Trustpilot Score : 4.2 out of 5
  • Customer Experience : Fair
  • Transparent Pricing : True
  • Pricing Model : Free with payment processing or subscription
  • BBB Rating : C-
  • Money-Back Guarantee : True
Selling Points
  • 14-day free trial
  • Cloud-based software
  • Guest experience score
  • Self-service kiosk
Selling Points
  • No contracts
  • No fees for admin or renewals
  • Online invoicing
System Features
  • Automated Payroll
  • Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Undisclosed
    Customizable Hardware
  • Electronic Receipts
  • Free Hardware
  • HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Undisclosed
    Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Time Tracking
  • Virtual Terminal
System Features
  • Automated Payroll
  • Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Free Hardware
  • HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Time Tracking
  • Virtual Terminal
Data Security
  • Undisclosed
    EMV Compliant
  • Undisclosed
    NFC
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Undisclosed
    Productivity Software
Hardware
  • Undisclosed
    Barcode Scanner
  • Undisclosed
    Credit Card Reader
  • Undisclosed
    Customer-Facing Display
  • Undisclosed
    Display Screen
  • Undisclosed
    POS Terminal
  • Undisclosed
    Receipt Printer
  • Self-Service Kiosk
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • iOS
  • macOS
  • On-Site Installation
  • Windows
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • iOS
  • macOS
  • Undisclosed
    On-Site Installation
  • Windows
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • One-Time License
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • One-Time License
Training
  • Documentation
  • In-Person
  • Live Online
  • Videos
  • Webinars
Training
  • Documentation
  • In-Person
  • Live Online
  • Videos
  • Webinars
Supported Payment Options
  • Undisclosed
    ACH Processing
  • Cash Transactions
  • Check
  • Undisclosed
    Credit Card Terminals
  • Undisclosed
    Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Social Media
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Social Media

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