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PayPal POS vs SumUp POS

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Pros
  • Secure Payment Processing
  • Comprehensive third-party integrations
  • Robust mobile app
Pros
  • Simple and affordable pricing structure
  • Detailed real-time reporting
  • Multiple payment options
  • Several avenues of support
Cons
  • Lack of training features
  • Basic employee management tools
Cons
  • Limited features
  • Few hardware options
Summary

Founded in December 1998 in Palo Alto, California, PayPal has become a cornerstone in online payment solutions. Boasting an expansive global presence spanning over 200 countries and supporting multiple currencies, PayPal offers a seamless and secure transaction platform. Their user-friendly interface simplifies the payment process for both businesses and consumers, while robust buyer and seller protection policies ensure peace of mind. PayPal's commitment to security and compliance is evident through their adherence to industry standards and regulations, providing a safe environment for financial transactions. With innovative features like PayPal Credit and One Touch checkout, PayPal continues to enhance the customer experience, delivering convenience and reliability in the digital payment landscape. Trusted by millions worldwide, PayPal remains at the forefront of online payment solutions, driving efficiency and trust in every transaction.

Summary

SumUp started in 2012 in London, United Kingdom, with a simple card reader and a plan to make a difference in the retail industry. Today, the company serves over three million merchants worldwide, catering to small businesses in the retail and restaurant industries. Their point-of-sale systems allow you to keep track of sales, inventory, employees, and tax records from any location with a secure connection. The provider ensures they meet all industry security standards, including PCI-DSS, SSI, TLS, and PGP. Furthermore, the company has received mixed reviews on major consumer rating sites like BBB, Trustpilot, and TrustRadius and has several complaints. Some customers praise the company's support responses, while others report problems with slow response times and a lack of knowledge. Generally, SumUp receives praise from long-time customers who have used the software for at least five years. New merchants appreciate the free demo and 7-day trial offered by SumUp, which allow them to try the features and ask questions.

Quick Stats
  • Trustpilot Score : 2.9
  • Customer Experience : Good
  • Transparent Pricing : True
  • Pricing Model : Flat rate
  • BBB Rating : 2.9
  • Money-Back Guarantee : True
Quick Stats
  • Trustpilot Score : 4.2 out of 5
  • Customer Experience : Fair
  • Transparent Pricing : True
  • Pricing Model : Free with payment processing or subscription
  • BBB Rating : C-
  • Money-Back Guarantee : True
Selling Points
  • Affordable initial investment
  • Efficient Inventory Management
Selling Points
  • No contracts
  • No fees for admin or renewals
  • Online invoicing
System Features
  • Automated Payroll
  • Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Free Hardware
  • HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Time Tracking
  • Virtual Terminal
System Features
  • Automated Payroll
  • Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Free Hardware
  • HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Time Tracking
  • Virtual Terminal
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Undisclosed
    Productivity Software
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • iOS
  • macOS
  • On-Site Installation
  • Windows
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • iOS
  • macOS
  • Undisclosed
    On-Site Installation
  • Windows
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • One-Time License
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • One-Time License
Training
  • Documentation
  • In-Person
  • Live Online
  • Videos
  • Webinars
Training
  • Documentation
  • In-Person
  • Live Online
  • Videos
  • Webinars
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Social Media
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Social Media

Zettle by PayPal vs. SumUp

Explore features of Zettle by PayPal and SumUp, two leading POS providers, across four critical aspects: Service Range and Customization Options, Ease of Use and Integration, Security and Compliance, and Pricing. This detailed comparison guide will help determine which POS system best suits your business requirements.

Service range and customization options

Zettle and SumUp offer comprehensive POS services to support various business needs. They provide essential tools such as invoicing, online payments, integrated payment processing, analytics and reporting, and customer loyalty programs. These service ranges allow businesses to efficiently manage sales, employees, inventory, and payments.

However, Zettle and SumUp differ in customization options and the extent of their service range. Zettle allows the tailoring of receipts, invoices, and payment processes. They also provide API integrations and developer tools for deeper personalization and seamless integration. In contrast, SumUp’s limited customization options only provide basic adjustments like customizing receipts and basic invoicing, but not to the extent of Zettle.

Ease of use and integration

Zettle and SumUp POS offer user-friendly interfaces and seamless integration. Both platforms provide robust mobile app functionality, enabling businesses to handle transactions, manage sales, and track inventory from their mobile devices.

Their critical differences lie in their integration capabilities and the extent of their features. Zettle offers extensive integration options with various accounting software, e-commerce platforms, and CRM systems, along with API capabilities that allow for deeper customization and seamless connections with other business tools. In contrast, SumUp focuses on simplicity, offering fewer integration options but still covering essential business tools like CRM.

Security and compliance

SumUp and Zettle prioritize robust security measures to protect transaction data, employing advanced encryption and fraud detection tools. Both companies are PCI DSS compliant, adhering to stringent industry standards set by the Payment Card Industry Data Security Standard.

Their key difference regarding security and compliance lies in the depth and breadth of their security features. Zettle benefits from their association with PayPal, adding an extra layer of credibility and trust through PayPal’s extensive experience in online payments and security. In contrast, SumUp offers a more streamlined security framework that is easy to manage.

Pricing

Zettle and SumUp offer transparent pricing models. SumUp charges 2.6% plus 10 cents per transaction for in-person purchases using credit or debit cards, 3.5% plus 15 cents for online transactions or manually entered card information, and 2.9% plus 15 cents for invoice payments. They also offer hardware options at an additional cost of $54 for SumUp Plus, $99 for SumUp Solo, and $169 for the SumUp Solo Printer Bundle.

Zettle charges a payment processing fee of 2.29% plus $0.09 per transaction for a present card, 3.49% plus $0.09 per transaction for manual card entries, 2.29% plus $0.09 per transaction for QR code invoicing, and 2.99% plus $0.49 per transaction for cards and alternative methods. Zettle offers their POS systems at an extra cost of $29, $79, $199, or $239, depending on the option.

The critical difference between Zettle and SumUp is that SumUp charges a monthly subscription fee of $99, $199, or $289, depending on the package, while Zettle has no monthly fees.

Conclusion

Zettle and SumUp offer robust POS solutions with unique features, security measures, pricing structures, integration capabilities, and usability. The distinctive features highlighted in this comparison indicate their suitability for different business needs. 
Zettle excels in extensive customization, broad integrations, and advanced security, making it ideal for growing and large businesses that need comprehensive, scalable solutions. SumUp, being more straightforward, easier to use, and affordable, is perfect for small businesses or startups looking for simple, cost-effective systems.
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