Point of Sale Systems
Top Companies in 2024
SumUp POS vs Vagaro POS
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- Simple and affordable pricing structure
- Detailed real-time reporting
- Multiple payment options
- Several avenues of support
- Online booking
- Automated reminders
- Analytics and reporting
- User-friendly interface
- Limited features
- Few hardware options
- Lengthy wait times
- Can be pricey
- Hidden fees
- High learning curve
- Abundance of system bugs
SumUp started in 2012 in London, United Kingdom, with a simple card reader and a plan to make a difference in the retail industry. Today, the company serves over three million merchants worldwide, catering to small businesses in the retail and restaurant industries. Their point-of-sale systems allow you to keep track of sales, inventory, employees, and tax records from any location with a secure connection. The provider ensures they meet all industry security standards, including PCI-DSS, SSI, TLS, and PGP. Furthermore, the company has received mixed reviews on major consumer rating sites like BBB, Trustpilot, and TrustRadius and has several complaints. Some customers praise the company's support responses, while others report problems with slow response times and a lack of knowledge. Generally, SumUp receives praise from long-time customers who have used the software for at least five years. New merchants appreciate the free demo and 7-day trial offered by SumUp, which allow them to try the features and ask questions.
Established in 2009 in Dublin, California, US, Vagaro is a leading online software provider tailored for the wellness industry. Their platform delivers customized solutions, optimizing operations for small to medium businesses in this sector. With over 136 million bookings facilitated for different business types, Vagaro offers comprehensive software and hardware tools, including appointment scheduling, client management, POS operations, and inventory management. Backed by round-the-clock support, robust reporting features, and a suite of marketing tools, Vagaro places a premium on data security. Utilizing HTTPS (SSL) encryption for all data transmission and PCI-compliant gateways for credit card transactions ensures the safety and privacy of user data. Furthermore, Vagaro maintains security certifications for their data centers, including ISO 27001, SOC 1 & 2 Type 2, FedRAMP, and PCI Level 1 compliance.
- Trustpilot Score : 4.2 out of 5
- Customer Experience : Fair
- Transparent Pricing : True
- Pricing Model : Free with payment processing or subscription
- BBB Rating : C-
- Money-Back Guarantee : True
- Trustpilot Score : 4.3 out of 5
- Customer Experience : Excellent
- Transparent Pricing : False
- Pricing Model : Subscription
- BBB Rating : B+
- Money-Back Guarantee : False
- No contracts
- No fees for admin or renewals
- Online invoicing
- Free trial
- Comprehensive marketing tools
- Customization options
- Mobile accessibility
- Automated Payroll
- Automated Tax Filing
- Billing & Invoicing
- Cloud-Based Services
- Customizable Hardware
- Electronic Receipts
- Free Hardware
- HR Add Ons
- Inventory Management
- Inventory Tracking
- Loyalty Program
- Mobile App
- Mobile Card Reader
- Real-Time Reports
- Third-Party Software Integration
- Time Tracking
- Virtual Terminal
- Automated Payroll
- Automated Tax Filing
- Billing & Invoicing
- Cloud-Based Services
- Customizable Hardware
- Electronic Receipts
- Free Hardware—Undisclosed
- HR Add Ons
- Inventory Management
- Inventory Tracking
- Loyalty Program
- Mobile App
- Mobile Card Reader
- Real-Time Reports
- Third-Party Software Integration
- Time Tracking
- Virtual Terminal
- EMV Compliant
- NFC
- Payment Fraud Protection
- PCI Compliance
- EMV Compliant
- NFC
- Payment Fraud Protection
- PCI Compliance
- Accounting Software
- Processing Services
- Productivity Software—Undisclosed
- Accounting Software—Undisclosed
- Processing Services
- Productivity Software
- Barcode Scanner
- Credit Card Reader
- Customer-Facing Display
- Display Screen
- POS Terminal
- Receipt Printer
- Self-Service Kiosk
- Barcode Scanner—Undisclosed
- Credit Card Reader
- Customer-Facing Display
- Display Screen
- POS Terminal
- Receipt Printer
- Self-Service Kiosk—Undisclosed
- Android
- Cloud-Based
- iOS
- macOS
- On-Site Installation—Undisclosed
- Windows
- Android
- Cloud-Based
- iOS
- macOS
- On-Site Installation—Undisclosed
- Windows
- Annual Subscription
- Free Trial
- Freemium
- Monthly Subscription
- One-Time License
- Annual Subscription
- Free Trial
- Freemium
- Monthly Subscription
- One-Time License—Undisclosed
- Documentation
- In-Person
- Live Online
- Videos
- Webinars
- Documentation
- In-Person—Undisclosed
- Live Online
- Videos
- Webinars
- ACH Processing
- Cash Transactions
- Check
- Credit Card Terminals
- Electronic Signature
- Gift Cards
- In-Person Payments
- Mobile Payments
- Online Payment Processing
- ACH Processing
- Cash Transactions
- Check
- Credit Card Terminals
- Electronic Signature
- Gift Cards
- In-Person Payments
- Mobile Payments
- Online Payment Processing
- Demos
- FAQs/Forum
- Help Guides
- Live Chat
- Mobile App
- Phone
- Social Media
- Demos
- FAQs/Forum
- Help Guides
- Live Chat
- Mobile App
- Phone
- Social Media
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