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Vagaro POS Review: For Wellness and Beauty Customers

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Vagaro POS Review: For Wellness and Beauty Customers

Vagaro puts you in charge of your business by offering a straightforward POS software interface with many features and management tools. Although Vagaro was developed for businesses geared towards beauty, the software meets a multitude of other industries, including gyms and fitness centers.

Pros

Mobile application is available
Intuitive and easy-to-use interface
Flexible pricing based on the number of users
Free trial is available to test the features

Cons

Software incompatible with some devices
Online booking system has some bugs

Quick Stats

Business Size Supported
All business sizes
Customer Experience
Via email, and phone calls

Download Vagaro POS mobile application on your phone or tablet, or just access vagaro.com and start your 30-day free trial. You'll have access to the majority of features with a setup time that can be as little as 15 minutes.

Testing the water before paying a penny isn't a casual option that comes with all POS services. Still, with Vagaro, you'll have the chance to get familiar with the whole set of features except email marketing, credit card processing, and Yelp booking.

But that's not all to know before making up your mind; you'll need to weigh your options by reading through our article and see if Vagaro POS boosts your business performance and serves your needs well.
 

Who’s Vagaro POS?

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Vagaro is a POS software company headquartered in Dublin, California. The company has witnessed great growth since its founding in 2009 and has maintained its excellence and constant growth by including more features and catering to new industries.

Its goal is to make business flow more flexible and manageable by simplifying the entire booking and sales process. Regarding its costs, the company makes everything clear from the first step, and you can rest assured that there aren't any hidden fees in the store or shady contracts that make you end up paying more than you were initially told.

But who is Vagaro for? The business started with the beauty industry in mind, but as time passes, the company included some other industries, including spas, salons, barbershops, and gyms. If your business is geared towards similar industries, you can still talk to one of Vagaro POS's representatives and ask what it can offer to fuel your business growth.
 

Vagaro POS Features

Features provided by Vagaro POS are geared towards smoother sales and management of your business. Here are what you'll get with Vagaro POS:
 

Calendar

Multiple tasks can be done using this feature; it's what you need to view every employee's schedule and compare employees' schedules easily. You can add appointments with a drag-and-drop feature. If you want to access it from your mobile, you can use the landscape orientation to view more than one employee's schedule simultaneously.


Online booking

You can book appointments easily through Facebook, Yelp, Vagaro's mobile application, or the website. Booking is available 24 hours and makes the business go smooth with the ability to view all time slots, reschedule or cancel appointments, and choose between automatically accepting or requesting appointments.
 

Notifications

Receive notifications automatically through text messages, in-app, push notifications, and email. Notifications are sent to remind customers of their appointments, let them know the most recent news, and set up pre-appointments.
 

Customer tracking

This feature helps track packages, products, gift certificates, memberships, and much more. It also makes it easy to look up things from contact information, notes, gift certificates, previous services, or products purchased.
 

Marketing

Marketing with Vagaro POS helps promote your services on Vagaro's marketplace through email and text marketing. You'll also have the tools to set you apart from other clients in the field by uploading before and after photos, building your business with the customers' reviews and feedback, and showcasing your work.
 

Mobile app

The mobile application makes it easy to get notified with any updates and book appointments in a few clicks from the comfort of your home. You can run Vagaro POS mobile application on iOS and Android, so everyone can stay connected and constantly updated.
 

Reports

With Vagaro POS software, you can evaluate the sales ratings, compare revenue, and make the changes required to boost the business. In addition, the reports and analytics help monitor your business and see concrete results. Reports include the following:

  • Dashboard: It allows you to look up client retention, product sales, and employee payroll.
  • Inventory: Run inventory reports for purchased, damaged, sold, and expired products.
  • Export: All reports and analytics can be exported to excel and printed.
  • Payroll: Automated payroll makes it easy to pay with ease.
  • Commission: Customize different commission rates for each service.
     

Inventory

You can add new products, set a sales price, and upload images for each product, all at the same place. You can also set a low quantity warning to keep track of your products and know which products are consumed/required more than others. When a product is out of stock, your POS system can automatically reorder products.
 

Multiple business types

Vagaro POS is available for a wide selection of industries. Here are the businesses it serves the best:

  • Beauty: Salon, massage, nails, spa, barber, tanning, makeup, and hair removal.
  • Wellness: Coaching, acupuncture, physical therapy, and nutritionist.
  • Fitness: Pilates, yoga, personal trainer, cycling, dance, and gym.
     

Vagaro POS Software Pricing

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Vagaro POS offers a very flexible pricing method among all other POS companies out there. Depending on the number of software users, it's tiered, allowing owners to pay only for what they need.

If you're in the beauty or fitness industry, you must have come across Vagaro POS. As an owner, this is one of the most efficient POS software options to manage your business and accept payments securely.

No matter your number of clients, Vagaro POS allows them to make online appointments on your website at any time and 24/7. 

The plans are priced as follows:

  • 1 person: $25/month
  • 2 people: $35/month
  • 3 people: $45/month
  • 4 people: $55/month
  • 5 people: $65/month
  • 6 people: $75/month
  • 7+ people: $85/month

You can choose any number of users you need; you'll still have the chance to cancel at any time, with no cancelation fees, set up, or signup, also no long commitments since you don't have to sign a contract. Testing the features is also available with Vagaro POS free trial. Take your time testing your software and getting familiar with the features.

For secure transactions, every new Vagaro POS account comes with a free EMV reader, and it wirelessly connects Android and iOS devices.
 

Customer Support

You can reach out to one of Vagaro POS's customer support agents by phone, email, or live chat 24/7. Suppose you want to read about the service, in that case, you can refer to the support section on the official website, where you can find sections about customer tracking, notifications, payments, forms, automated email marketing, and more.

You can also submit a ticket and allow the company to call you back at your convenience. Overall, the company offers a variety of options when it comes to supporting its clients.
 

Final Verdict

If you're running a fitness or healthcare facility/business, this is the right choice for you; the company offers flexible plans with pricing that varies based on the number of users. In addition, you can give it a try with a hassle-free trial to test the service.

FAQs
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