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POS Maid vs Vagaro POS

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Pros
  • Highly-rated software
  • Clear instructions provided
  • Multiple financial report by product, service, customer type, employee, and department
  • Multiple sales tax systems (USA, VAT, PST, GST and many more)
  • Highly customizable with a simple interface
Pros
  • Online booking
  • Automated reminders
  • Analytics and reporting
  • User-friendly interface
Cons
  • No customer service line or specific email address to contact
  • Doesn't sell POS hardware
  • No website integration
Cons
  • Lengthy wait times
  • Can be pricey
  • Hidden fees
  • High learning curve
  • Abundance of system bugs
Summary

Alexandria Point of Sale has been around since 2010, and are based in Florida. They provide separate retail, restaurant, and salon point-of-sale software systems, each with global capabilities. POS Maid is their retail software that is completely free and made readily available for download. While they don't provide hardware, they suggest purchasing from a list of compatible retailers or sourcing your own devices. Their FAQs recommend add-ons that may increase the overall cost depending on your priorities but, in general, are very cost-efficient options. While selecting separate devices can incur additional costs, strategic planning can lead to significant savings. Perfect for small-sized businesses wanting to enter the world of POS systems, they created their system with an easy user interface and a library of aid with specific FAQs to help guide you. Given these factors, their praise and impressive 4.6 out of 5 review scores on both Capterra and Software Advice and their A+ rating on the BBB come as no surprise.

Summary

Established in 2009 in Dublin, California, US, Vagaro is a leading online software provider tailored for the wellness industry. Their platform delivers customized solutions, optimizing operations for small to medium businesses in this sector. With over 136 million bookings facilitated for different business types, Vagaro offers comprehensive software and hardware tools, including appointment scheduling, client management, POS operations, and inventory management. Backed by round-the-clock support, robust reporting features, and a suite of marketing tools, Vagaro places a premium on data security. Utilizing HTTPS (SSL) encryption for all data transmission and PCI-compliant gateways for credit card transactions ensures the safety and privacy of user data. Furthermore, Vagaro maintains security certifications for their data centers, including ISO 27001, SOC 1 & 2 Type 2, FedRAMP, and PCI Level 1 compliance.

Quick Stats
  • Trustpilot Score : N/R
  • Customer Experience : Good
  • Transparent Pricing : True
  • Pricing Model : Free software
  • BBB Rating : N/R
  • Money-Back Guarantee : False
Quick Stats
  • Trustpilot Score : 4.3 out of 5
  • Customer Experience : Excellent
  • Transparent Pricing : False
  • Pricing Model : Subscription
  • BBB Rating : B+
  • Money-Back Guarantee : False
Selling Points
  • No monthly fees
  • Global considerations are taken into account
  • Customizable interface
Selling Points
  • Free trial
  • Comprehensive marketing tools
  • Customization options
  • Mobile accessibility
System Features
  • Undisclosed
    Automated Payroll
  • Undisclosed
    Automated Tax Filing
  • Billing & Invoicing
  • Undisclosed
    Cloud-Based Services
  • Undisclosed
    Customizable Hardware
  • Electronic Receipts
  • Free Hardware
  • Undisclosed
    HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Undisclosed
    Loyalty Program
  • Undisclosed
    Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Undisclosed
    Third-Party Software Integration
  • Undisclosed
    Time Tracking
  • Virtual Terminal
System Features
  • Automated Payroll
  • Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Undisclosed
    Free Hardware
  • HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Time Tracking
  • Virtual Terminal
Data Security
  • Undisclosed
    EMV Compliant
  • Undisclosed
    NFC
  • Undisclosed
    Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Third-Party Integrations
  • Undisclosed
    Accounting Software
  • Processing Services
  • Productivity Software
Hardware
  • Undisclosed
    Barcode Scanner
  • Undisclosed
    Credit Card Reader
  • Undisclosed
    Customer-Facing Display
  • Undisclosed
    Display Screen
  • Undisclosed
    POS Terminal
  • Undisclosed
    Receipt Printer
  • Undisclosed
    Self-Service Kiosk
Hardware
  • Undisclosed
    Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Receipt Printer
  • Undisclosed
    Self-Service Kiosk
Hardware & Software Compatability
  • Android
  • Undisclosed
    Cloud-Based
  • Undisclosed
    iOS
  • macOS
  • Undisclosed
    On-Site Installation
  • Windows
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • iOS
  • macOS
  • Undisclosed
    On-Site Installation
  • Windows
Pricing Options
  • Annual Subscription
  • Undisclosed
    Free Trial
  • Freemium
  • Monthly Subscription
  • Undisclosed
    One-Time License
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • Undisclosed
    One-Time License
Training
  • Undisclosed
    Documentation
  • In-Person
  • Live Online
  • Videos
  • Undisclosed
    Webinars
Training
  • Documentation
  • Undisclosed
    In-Person
  • Live Online
  • Videos
  • Webinars
Supported Payment Options
  • Undisclosed
    ACH Processing
  • Cash Transactions
  • Undisclosed
    Check
  • Undisclosed
    Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Undisclosed
    Mobile Payments
  • Online Payment Processing
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Undisclosed
    Live Chat
  • Mobile App
  • Phone
  • Social Media
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Social Media

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