trusted formPOSitouch vs Vagaro POS | Several.com
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POSitouch vs Vagaro POS

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Pros
  • User-friendly interface
  • Scalable and customizable systems
  • 24/7 support
  • On-site training and support
Pros
  • Online booking
  • Automated reminders
  • Analytics and reporting
  • User-friendly interface
Cons
  • Prices not transparent
  • Heavy restaurant focus, not broader hospitality industry
  • Training may be needed
Cons
  • Lengthy wait times
  • Can be pricey
  • Hidden fees
  • High learning curve
  • Abundance of system bugs
Summary

Retail Systems Inc. is a South Carolina-based software development company that provides several POS services and products for retail businesses. They serve large and small businesses spread across the United States. The POSitouch system, in particular, features tools for 3rd-party delivery integrations, offline operations, ingredient inventory, order modifiers, payroll reporting, roles and permissions, timeclocks, and more. POSitouch is a user-friendly platform designed specifically for restaurants, cafes, and quick-service operations. It enables restaurateurs to serve customers quickly while accommodating various types of service environments, like cafes and bars. Their customization options ensure the product serves your specific needs and your business level for efficiency and success. While the Better Business Bureau does not accredit the company, and user reviews are scanty, there are no customer complaints online. It’s safe to conclude that their customers are satisfied with their services and products. New customers must do their due diligence by asking the support team all the necessary questions before purchasing the system. However, Shift4, which owns the POSitouch software, is BBB accredited and has an A+ rating.

Summary

Established in 2009 in Dublin, California, US, Vagaro is a leading online software provider tailored for the wellness industry. Their platform delivers customized solutions, optimizing operations for small to medium businesses in this sector. With over 136 million bookings facilitated for different business types, Vagaro offers comprehensive software and hardware tools, including appointment scheduling, client management, POS operations, and inventory management. Backed by round-the-clock support, robust reporting features, and a suite of marketing tools, Vagaro places a premium on data security. Utilizing HTTPS (SSL) encryption for all data transmission and PCI-compliant gateways for credit card transactions ensures the safety and privacy of user data. Furthermore, Vagaro maintains security certifications for their data centers, including ISO 27001, SOC 1 & 2 Type 2, FedRAMP, and PCI Level 1 compliance.

Quick Stats
  • Customer Experience : Phone call
Quick Stats
  • Trustpilot Score : 4.3 out of 5
  • Customer Experience : Excellent
  • Transparent Pricing : False
  • Pricing Model : Subscription
  • BBB Rating : B+
  • Money-Back Guarantee : False
Selling Points
  • Integration with third-party software
  • Fully customizable
  • 24/7 customer support
Selling Points
  • Free trial
  • Comprehensive marketing tools
  • Customization options
  • Mobile accessibility
System Features
  • Undisclosed
    Automated Payroll
  • Undisclosed
    Automated Tax Filing
  • Undisclosed
    Billing & Invoicing
  • Cloud-Based Services
  • Undisclosed
    Customizable Hardware
  • Undisclosed
    Electronic Receipts
  • Undisclosed
    Free Hardware
  • Undisclosed
    HR Add Ons
  • Undisclosed
    Inventory Management
  • Inventory Tracking
  • Undisclosed
    Loyalty Program
  • Undisclosed
    Mobile App
  • Undisclosed
    Mobile Card Reader
  • Undisclosed
    Real-Time Reports
  • Third-Party Software Integration
  • Undisclosed
    Time Tracking
  • Undisclosed
    Virtual Terminal
System Features
  • Automated Payroll
  • Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Undisclosed
    Free Hardware
  • HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Time Tracking
  • Virtual Terminal
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Third-Party Integrations
  • Undisclosed
    Accounting Software
  • Undisclosed
    Processing Services
  • Undisclosed
    Productivity Software
Third-Party Integrations
  • Undisclosed
    Accounting Software
  • Processing Services
  • Productivity Software
Hardware
  • Undisclosed
    Barcode Scanner
  • Undisclosed
    Credit Card Reader
  • Undisclosed
    Customer-Facing Display
  • Undisclosed
    Display Screen
  • Undisclosed
    POS Terminal
  • Undisclosed
    Receipt Printer
  • Undisclosed
    Self-Service Kiosk
Hardware
  • Undisclosed
    Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Receipt Printer
  • Undisclosed
    Self-Service Kiosk
Hardware & Software Compatability
  • Android
  • Undisclosed
    Cloud-Based
  • iOS
  • macOS
  • Undisclosed
    On-Site Installation
  • Windows
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • iOS
  • macOS
  • Undisclosed
    On-Site Installation
  • Windows
Pricing Options
  • Undisclosed
    Annual Subscription
  • Undisclosed
    Free Trial
  • Undisclosed
    Freemium
  • Undisclosed
    Monthly Subscription
  • Undisclosed
    One-Time License
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • Undisclosed
    One-Time License
Training
  • Undisclosed
    Documentation
  • In-Person
  • Undisclosed
    Live Online
  • Videos
  • Undisclosed
    Webinars
Training
  • Documentation
  • Undisclosed
    In-Person
  • Live Online
  • Videos
  • Webinars
Supported Payment Options
  • Undisclosed
    ACH Processing
  • Undisclosed
    Cash Transactions
  • Undisclosed
    Check
  • Undisclosed
    Credit Card Terminals
  • Undisclosed
    Electronic Signature
  • Undisclosed
    Gift Cards
  • Undisclosed
    In-Person Payments
  • Undisclosed
    Mobile Payments
  • Undisclosed
    Online Payment Processing
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Customer Support
  • Undisclosed
    Demos
  • Undisclosed
    Email
  • Undisclosed
    FAQs/Forum
  • Undisclosed
    Help Guides
  • Undisclosed
    Live Chat
  • Undisclosed
    Mobile App
  • Undisclosed
    Phone
  • Undisclosed
    Social Media
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Social Media

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