Point of Sale Systems
Top Companies in 2024
Lightspeed Restaurant U-Series vs Vagaro POS
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- Easy to use
- Full third-party integration
- Remote access
- Transparent pricing
- Online booking
- Automated reminders
- Analytics and reporting
- User-friendly interface
- Must use their payment processor
- More expensive than some providers
- Lack of support
- Many customer complaints
- Lengthy wait times
- Can be pricey
- Hidden fees
- High learning curve
- Abundance of system bugs
Upserve opened their doors in 2009 in Providence, Rhode Island. Expanding their offerings over the years has brought them from being a social network to a leading POS provider. The company offered multiple price packages and helped customers choose their hardware and software packages to meet their unique business needs. Upserve serves merchants in over 100 countries, expanding beyond North America with Lightspeed’s acquisition. The POS system offered by Lightspeed U-Series works with Windows, MAC, iOS, and Android, offering seamless integration for top third-party applications like QuickBooks, Grubhub, and DoorDash. The company has received mixed reviews over the years, with many customers pleased with the ease of use and customer support, while others complain about system crashes and ineffective support services. Upserve’s name means putting customers first and listening more than talking, which has helped them become a trusted source for POS systems in the restaurant and retail markets.
Established in 2009 in Dublin, California, US, Vagaro is a leading online software provider tailored for the wellness industry. Their platform delivers customized solutions, optimizing operations for small to medium businesses in this sector. With over 136 million bookings facilitated for different business types, Vagaro offers comprehensive software and hardware tools, including appointment scheduling, client management, POS operations, and inventory management. Backed by round-the-clock support, robust reporting features, and a suite of marketing tools, Vagaro places a premium on data security. Utilizing HTTPS (SSL) encryption for all data transmission and PCI-compliant gateways for credit card transactions ensures the safety and privacy of user data. Furthermore, Vagaro maintains security certifications for their data centers, including ISO 27001, SOC 1 & 2 Type 2, FedRAMP, and PCI Level 1 compliance.
- Trustpilot Score : 4.4 out of 5
- Customer Experience : Fair
- Transparent Pricing : False
- Pricing Model : Undisclosed
- BBB Rating : D+
- Money-Back Guarantee : False
- Trustpilot Score : 4.3 out of 5
- Customer Experience : Excellent
- Transparent Pricing : False
- Pricing Model : Subscription
- BBB Rating : B+
- Money-Back Guarantee : False
- Serves merchants in over 100 countries
- Offers customization options
- Simple design with customizable options
- Free trial
- Comprehensive marketing tools
- Customization options
- Mobile accessibility
- Automated Payroll—Undisclosed
- Automated Tax Filing—Undisclosed
- Billing & Invoicing
- Cloud-Based Services
- Customizable Hardware
- Electronic Receipts
- Free Hardware
- HR Add Ons—Undisclosed
- Inventory Management
- Inventory Tracking
- Loyalty Program
- Mobile App
- Mobile Card Reader
- Real-Time Reports
- Third-Party Software Integration
- Time Tracking
- Virtual Terminal
- Automated Payroll
- Automated Tax Filing
- Billing & Invoicing
- Cloud-Based Services
- Customizable Hardware
- Electronic Receipts
- Free Hardware—Undisclosed
- HR Add Ons
- Inventory Management
- Inventory Tracking
- Loyalty Program
- Mobile App
- Mobile Card Reader
- Real-Time Reports
- Third-Party Software Integration
- Time Tracking
- Virtual Terminal
- EMV Compliant
- NFC
- Payment Fraud Protection
- PCI Compliance
- EMV Compliant
- NFC
- Payment Fraud Protection
- PCI Compliance
- Accounting Software
- Processing Services
- Productivity Software
- Accounting Software—Undisclosed
- Processing Services
- Productivity Software
- Barcode Scanner
- Credit Card Reader
- Customer-Facing Display—Undisclosed
- Display Screen—Undisclosed
- POS Terminal
- Receipt Printer
- Self-Service Kiosk
- Barcode Scanner—Undisclosed
- Credit Card Reader
- Customer-Facing Display
- Display Screen
- POS Terminal
- Receipt Printer
- Self-Service Kiosk—Undisclosed
- Android
- Cloud-Based
- iOS
- macOS
- On-Site Installation—Undisclosed
- Windows
- Android
- Cloud-Based
- iOS
- macOS
- On-Site Installation—Undisclosed
- Windows
- Annual Subscription
- Free Trial
- Freemium
- Monthly Subscription
- One-Time License
- Annual Subscription
- Free Trial
- Freemium
- Monthly Subscription
- One-Time License—Undisclosed
- Documentation—Undisclosed
- In-Person
- Live Online
- Videos
- Webinars
- Documentation
- In-Person—Undisclosed
- Live Online
- Videos
- Webinars
- ACH Processing
- Cash Transactions
- Check
- Credit Card Terminals
- Electronic Signature
- Gift Cards
- In-Person Payments
- Mobile Payments
- Online Payment Processing
- ACH Processing
- Cash Transactions
- Check
- Credit Card Terminals
- Electronic Signature
- Gift Cards
- In-Person Payments
- Mobile Payments
- Online Payment Processing
- Demos—Undisclosed
- FAQs/Forum
- Help Guides
- Live Chat
- Mobile App—Undisclosed
- Phone—Undisclosed
- Social Media
- Demos
- FAQs/Forum
- Help Guides
- Live Chat
- Mobile App
- Phone
- Social Media
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