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Epos Now vs Vagaro POS

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Pros
  • Intuitive interface
  • Live support and training
  • Cloud-based POS
  • Robust integration capabilities
Pros
  • Online booking
  • Automated reminders
  • Analytics and reporting
  • User-friendly interface
Cons
  • Complex pricing structure
  • Limited design options and customization issues
Cons
  • Lengthy wait times
  • Can be pricey
  • Hidden fees
  • High learning curve
  • Abundance of system bugs
Summary

Epos Now is a leading global provider of payment and POS systems that cater to businesses of all sizes and types. The company was founded in 2011 by Jacyn Heavens, and its headquarters is in Norwich, United Kingdom. With their system, businesses can manage operations, process sales, and accept online and offline payments. The company's user-friendly approach to POS technology has been well-received by customers, improving their operational efficiency and customer service experience. Epos Now is renowned for its reliability and innovation, and it continues to enhance its offerings to satisfy the evolving demands of businesses worldwide. They offer a range of features designed to fulfill the needs of retail and hospitality businesses, including point-of-sale functions, inventory management, reporting, and staff management. The provider also offers table management, online ordering, e-commerce integration, loyalty programs, barcode scanning, mobile POS, and integrations with various third-party services. They have received accolades for their capabilities and leadership in the industry, including Best Capabilities for the best restaurant POS system in Money.com’s 2023's list, Frost & Sullivan's 2021 Global Competitive Strategy Leadership Award 2021, and "Leader" in the G2 Crowd Grid Report for Retail POS Systems (Fall 2023).

Summary

Established in 2009 in Dublin, California, US, Vagaro is a leading online software provider tailored for the wellness industry. Their platform delivers customized solutions, optimizing operations for small to medium businesses in this sector. With over 136 million bookings facilitated for different business types, Vagaro offers comprehensive software and hardware tools, including appointment scheduling, client management, POS operations, and inventory management. Backed by round-the-clock support, robust reporting features, and a suite of marketing tools, Vagaro places a premium on data security. Utilizing HTTPS (SSL) encryption for all data transmission and PCI-compliant gateways for credit card transactions ensures the safety and privacy of user data. Furthermore, Vagaro maintains security certifications for their data centers, including ISO 27001, SOC 1 & 2 Type 2, FedRAMP, and PCI Level 1 compliance.

Quick Stats
  • Trustpilot Score : 4.4 out of 5
  • Customer Experience : Good
  • Transparent Pricing : True
  • Pricing Model : Subscription-based model with add-ons
  • BBB Rating : N/R
Quick Stats
  • Trustpilot Score : 4.3 out of 5
  • Customer Experience : Excellent
  • Transparent Pricing : False
  • Pricing Model : Subscription
  • BBB Rating : B+
  • Money-Back Guarantee : False
Selling Points
  • Inclusive and specialized packages
  • Accessible from mobile and desktop devices
  • Regular software maintenance
Selling Points
  • Free trial
  • Comprehensive marketing tools
  • Customization options
  • Mobile accessibility
System Features
  • Undisclosed
    Automated Payroll
  • Undisclosed
    Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Free Hardware
  • Undisclosed
    HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Undisclosed
    Time Tracking
  • Virtual Terminal
System Features
  • Automated Payroll
  • Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Undisclosed
    Free Hardware
  • HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Time Tracking
  • Virtual Terminal
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Third-Party Integrations
  • Undisclosed
    Accounting Software
  • Processing Services
  • Productivity Software
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware
  • Undisclosed
    Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Receipt Printer
  • Undisclosed
    Self-Service Kiosk
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • iOS
  • macOS
  • Undisclosed
    On-Site Installation
  • Windows
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • iOS
  • macOS
  • Undisclosed
    On-Site Installation
  • Windows
Pricing Options
  • Annual Subscription
  • Free Trial
  • Undisclosed
    Freemium
  • Monthly Subscription
  • One-Time License
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • Undisclosed
    One-Time License
Training
  • Documentation
  • In-Person
  • Live Online
  • Videos
  • Webinars
Training
  • Documentation
  • Undisclosed
    In-Person
  • Live Online
  • Videos
  • Webinars
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Social Media
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Social Media

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