MindBody POS vs SumUp POS

MindBody is a California-based software development company that provides POS systems to enterprises in the health and wellness niche. As a result, they serve thousands of businesses with millions of customers in the fitness, spa, salon, and integrated health sectors across the globe. Their key features include scheduling and booking, waitlists, third-party integrations, appointment reminders, self-check-in kiosks and forms, built-in marketing tools, payment processing, recurring billing and membership management, 24/7 AI front desk, and comprehensive analytics and reports. MindBody POS ensures wellness business owners can run their businesses and receive payments via mobile phones and tablets for those who desire that convenience. While they are not accredited by the Better Business Bureau (BBB), they have a rating of A- on the site. They have also received diversified reviews and ratings from customer review sites, earning a 4.4 out of 5 on Trustpilot. Most customers across various platforms praise the online booking and scheduling capabilities. Furthermore, the company has received several awards, including the 2012 Inc. Hire Power Award and the 2017 Global Mobile Award for Best Mobile App.

SumUp started in 2012 in London, United Kingdom, with a simple card reader and a plan to make a difference in the retail industry. Today, the company serves over three million merchants worldwide, catering to small businesses in the retail and restaurant industries. Their point-of-sale systems allow you to keep track of sales, inventory, employees, and tax records from any location with a secure connection. The provider ensures they meet all industry security standards, including PCI-DSS, SSI, TLS, and PGP. Furthermore, the company has received mixed reviews on major consumer rating sites like BBB, Trustpilot, and TrustRadius and has several complaints. Some customers praise the company's support responses, while others report problems with slow response times and a lack of knowledge. Generally, SumUp receives praise from long-time customers who have used the software for at least five years. New merchants appreciate the free demo and 7-day trial offered by SumUp, which allow them to try the features and ask questions.