trusted formSumUp POS vs Vend POS | Several.com
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SumUp POS vs Vend POS

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Pros
  • Simple and affordable pricing structure
  • Detailed real-time reporting
  • Multiple payment options
  • Several avenues of support
Pros
  • 14-day free trial
  • Customer management
  • Training plans
Cons
  • Limited features
  • Few hardware options
Cons
  • More pricey than other POS systems
  • No longer available as an independent service provider
Summary

SumUp started in 2012 in London, United Kingdom, with a simple card reader and a plan to make a difference in the retail industry. Today, the company serves over three million merchants worldwide, catering to small businesses in the retail and restaurant industries. Their point-of-sale systems allow you to keep track of sales, inventory, employees, and tax records from any location with a secure connection. The provider ensures they meet all industry security standards, including PCI-DSS, SSI, TLS, and PGP. Furthermore, the company has received mixed reviews on major consumer rating sites like BBB, Trustpilot, and TrustRadius and has several complaints. Some customers praise the company's support responses, while others report problems with slow response times and a lack of knowledge. Generally, SumUp receives praise from long-time customers who have used the software for at least five years. New merchants appreciate the free demo and 7-day trial offered by SumUp, which allow them to try the features and ask questions.

Summary

Vend, a leading point-of-sale system for retailers, was acquired by Lightspeed in 2021 and rebranded as part of their retail management platform, Lightspeed Retail (X-Series). Vend POS provided intuitive software designed for all users, streamlining retail operations and seamlessly integrating with existing or new hardware. It was trusted by leading retailers and has earned high ratings from satisfied customers. Read our Lightspeed review for more information on their current features.

Quick Stats
  • Trustpilot Score : 4.2 out of 5
  • Customer Experience : Fair
  • Transparent Pricing : True
  • Pricing Model : Free with payment processing or subscription
  • BBB Rating : C-
  • Money-Back Guarantee : True
Quick Stats
  • Trustpilot Score : 1.5 out of 5
  • Customer Experience : Good
  • Transparent Pricing : True
  • Pricing Model : Monthly fee, annual contract
  • BBB Rating : A-
Selling Points
  • No contracts
  • No fees for admin or renewals
  • Online invoicing
Selling Points
  • Multi-store management
  • Offline functionality
System Features
  • Automated Payroll
  • Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Free Hardware
  • HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Time Tracking
  • Virtual Terminal
System Features
  • Automated Payroll
  • Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Undisclosed
    Free Hardware
  • Undisclosed
    HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Undisclosed
    Time Tracking
  • Virtual Terminal
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Undisclosed
    Productivity Software
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Undisclosed
    Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • iOS
  • macOS
  • Undisclosed
    On-Site Installation
  • Windows
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • iOS
  • macOS
  • Undisclosed
    On-Site Installation
  • Windows
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • One-Time License
Pricing Options
  • Annual Subscription
  • Free Trial
  • Undisclosed
    Freemium
  • Monthly Subscription
  • Undisclosed
    One-Time License
Training
  • Documentation
  • In-Person
  • Live Online
  • Videos
  • Webinars
Training
  • Documentation
  • Undisclosed
    In-Person
  • Live Online
  • Videos
  • Webinars
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Supported Payment Options
  • Undisclosed
    ACH Processing
  • Cash Transactions
  • Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Social Media
Customer Support
  • Undisclosed
    Demos
  • Undisclosed
    Email
  • FAQs/Forum
  • Undisclosed
    Help Guides
  • Live Chat
  • Undisclosed
    Mobile App
  • Phone
  • Undisclosed
    Social Media

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