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NueMD EHR Review: Features, Costs & Closure

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NueMD EHR Review: Features, Costs & Closure
NueMD review
Updated On: November 6, 2025

NueMD is an all-in-one provider of medical billing services, practice management software, electronic health records, and appointment scheduling solutions. Since their founding in 1993, they have offered cloud-based software used by a wide range of healthcare providers, from small practices to university health centers. Their services include electronic medical records, practice management, and medical billing solutions that have supported medical practices for nearly three decades. The following review was written before NueMD announced their closure and removed public access to their services.

Pros

High value for money
Very easy to use
Feature-rich
Great customer support
Excellent rep

Cons

Lagging reports
A bit pricey

Content

Content

Quick Stats

Pricing
Starting at $149 per month
Free Trial
Unavailable
AI Features
Unavailable
Specialty Support
Available
HIPAA Compliance
Available
Practice Size Fit
Small to mid-sized practices, university health centers
Payment Methods
Available
BBB Rating
NR
Customer Satisfaction
Fair

About NueMD EHR

NueMD is an AdvancedMD company and is widely recognized as a leading provider of cloud-based practice management software for small practices. Their services include practice management, electronic health records, and billing tools that help physicians simplify administrative work. For nearly thirty years, they have remained a trusted name in medical software. Their platform is designed to ease the workload of healthcare professionals and managers, while also improving patient experiences. With cloud-based automation, practices avoid the hassle of installing and updating software manually. At their peak, the company served over seven thousand providers across nearly one hundred specialties, highlighting their reach and reputation in the healthcare space.

Features & Benefits

Training options: This feature helps teams adapt quickly, making it easier to get comfortable with the system and strengthen operations.

Cloud-based platform: With this feature, practices can keep data secure while accessing it anytime, anywhere, without worrying about updates.

Medical billing and invoicing: This tool streamlines claims and payments, cutting down on administrative work and supporting steady cash flow.

Schedule management: This function makes appointment booking and coordination simpler, helping reduce errors.

Self-service platform: This feature allows patients and staff to handle tasks directly, saving time for providers.

API and multiple users: These functions support integrations with other systems and let teams collaborate seamlessly.

Appointment management: This feature organizes patient visits efficiently so daily workflows run more smoothly.

E-prescribing: This option enables providers to send prescriptions electronically, adding safety and convenience.

Lab report tracking: This feature keeps test results accessible and well-organized within the system.

Handwriting recognition: This function converts handwritten notes into digital records for quicker, more accurate documentation.

One-click paper claims: This option accelerates claim submission and helps avoid reimbursement delays.

Fast and easy setup: This feature ensures practices can get started quickly with little training required.

Compliance: This feature maintains HIPAA standards automatically, protecting practices from compliance issues.

Plans & Prices

The standard package for NueMD starts at $149 per month, per provider, which makes it one of the more accessible options in the EMR and EHR software market. This entry-level plan includes core tools for managing up-to-date patient records, scheduling, and billing. Custom pricing is available for practices that require more advanced features, such as expanded reporting, complex schedule management, or additional integrations with medical billing software.

How Can I Contact NueMD?

NueMD provides several customer support options. Users can reach phone support at 800-401-7422 ext. 3 or email the team at training@nuesoft.com. They also offer chat, a knowledge base, and FAQs for quick answers. For urgent needs, live representatives are available 24/7, and training sessions are provided to help users maximize the platform.

Conclusion

For nearly three decades, NueMD has been a valuable resource for practices seeking to combine billing, practice management, and electronic health records in a single platform. Their software is known for being user-friendly, cost-effective, and supported by reliable training and customer service. While their closure changes the future of the platform, this review reflects what made them stand out while they were active. NueMD leaves behind a strong legacy in healthcare software, remembered for simplifying workflows, reducing administrative tasks, and supporting providers in delivering better patient care.

Looking for alternatives? Explore our top 10 medical software providers that are actively operating today. For more insights, visit our blog page, where we cover the latest in healthcare technology. Ready to compare options? Use our comparison tool to see features and pricing side-by-side.

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By Alex NolanTech Journalist, Content Writer

Alex Nolan is a tech enthusiast dedicated to delivering clear, engaging insights into the latest innovations. With a bachelor’s degree in mass communication, she specializes in breaking down complex topics—from AI advancements to major gaming releases—making them accessible to all readers. Alex’s articles blend genuine enthusiasm with insider expertise, crafting content that captivates and informs.

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