Medical Software
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ICANotes vs NueMD
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Pros
- Flexible plans for all clinician types
- Integrated billing and e-prescribing tools
- Cloud-based with secure remote access
- Fast, no-typing documentation system
- Behavioral health–focused EHR platform
Pros
- High value for money
- Very easy to use
- Feature-rich
- Great customer support
- Excellent rep
Cons
- No native mobile app available
- ICANotes+ transition has stability issues
- Add-ons raise overall monthly cost
- Basic reporting and analytics features
Cons
- Lagging reports
- A bit pricey
Selling Points
- AI tool that improves note readability
- Auto-coding to boost billing accuracy
- Separate psychotherapy note protection
- Full-service billing option available
Selling Points
- High value for money
- Very easy to use
- Feature-rich
- Great customer support
- Excellent rep
Core EHR & Admin Features
- Automated Billing & Claims
- Built-In Telehealth
- Customizable Templates Management
- e-Prescribing
- Lab/Imaging Integration
- Multi-Location Support
- Online Scheduling
- Patient Payment Processing
- Revenue Cycle Analytics
- Self-Service Patient Portal
- Software- or AI-Assisted Charting
- Voice-to-Text Dictation—Undisclosed
Core EHR & Admin Features
- Automated Billing & Claims
- Built-In Telehealth
- Customizable Templates Management
- e-Prescribing—Undisclosed
- Lab/Imaging Integration
- Multi-Location Support
- Online Scheduling—Undisclosed
- Patient Payment Processing
- Revenue Cycle Analytics—Undisclosed
- Self-Service Patient Portal
- Software- or AI-Assisted Charting
- Voice-to-Text Dictation—Undisclosed
Patient Engagement
- Automated Reminders (SMS/Email)
- Mobile App (iOS/Android)
- Reputation Management Tools
- Secure Patient Messaging
- Self-Service Patient Portal
Patient Engagement
- Automated Reminders (SMS/Email)—Undisclosed
- Mobile App (iOS/Android)
- Reputation Management Tools—Undisclosed
- Secure Patient Messaging
- Self-Service Patient Portal
Integrations
- API Access
- Major EHR/PM Systems (e.g., Epic, Cerner)—Undisclosed
- Payment Processors
- Zapier/Workflow Automation—Undisclosed
Integrations
- API Access—Undisclosed
- Major EHR/PM Systems (e.g., Epic, Cerner)—Undisclosed
- Payment Processors—Undisclosed
- Zapier/Workflow Automation—Undisclosed
Customer Support & Resources
- FAQs—Undisclosed
- Guided Training / Onboarding
- Help Center / Knowledge Base
- Live Chat
- Phone
- Ticketing
- Video Demos / Webinars
Customer Support & Resources
- FAQs
- Guided Training / Onboarding
- Help Center / Knowledge Base
- Live Chat
- Phone
- Ticketing—Undisclosed
- Video Demos / Webinars—Undisclosed
Billing & Contract Policies
- Cancellation Penalties
- Data Export / Portability Fees Disclosed
- Grace Period for Cancellation
- Month-to-Month Plan Available
- Transparent Pricing
- Uptime SLA Published
Billing & Contract Policies
- Cancellation Penalties—Undisclosed
- Data Export / Portability Fees Disclosed—Undisclosed
- Grace Period for Cancellation—Undisclosed
- Month-to-Month Plan Available—Undisclosed
- Transparent Pricing—Undisclosed
- Uptime SLA Published—Undisclosed
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