trusted formNueMD vs Valant | Several.com
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NueMD vs Valant

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Pros
  • High value for money
  • Very easy to use
  • Feature-rich
  • Great customer support
  • Excellent rep
Pros
  • Mobile app access for patients and staff
  • Outcome tracking tools built-in
  • Automated reminders and intake forms
  • Integrated reporting and analytics tools
Cons
  • Lagging reports
  • A bit pricey
Cons
  • No public pricing information
  • Limited customization for some users
  • Mixed reviews on customer support
  • Occasional system lag
Summary

NueMD, founded in 1993 and based in Georgia, was a long-standing provider of healthcare software solutions designed to support small to mid-sized practices and university health centers. As part of AdvancedMD, they became well known for offering an all-in-one system that combined electronic health records (EHR), practice management tools, and medical billing software. Their cloud-based platform eliminated the hassle of installations and updates, making it easier for healthcare providers to focus on patient care rather than administrative tasks. Key features included electronic medical records, e-prescribing, lab report tracking, online scheduling, integrated credit card processing, and one-click paper claims. Practices also benefited from secure patient portals, reminders, charting tools, and customizable templates that improved workflow and data accuracy. Mobile access further added to the system’s flexibility, allowing providers to manage patient records, lab results, and attachments from anywhere. Customers often highlighted the platform’s ease of use, accessibility, and responsive customer support team. Training sessions, a knowledge base, and 24/7 live assistance helped practices maximize the software’s value. Pricing began at $149 per provider, per month on a subscription basis, with custom quotes available for practices that required advanced features such as revenue cycle management or complex scheduling needs.

Summary

Valant is a privately held healthcare software company based in Seattle, Washington, founded in 2005 by psychiatrist Dr. David Lischner. They focus exclusively on behavioral health, offering an integrated electronic health record (EHR) and practice management system for therapists, psychiatrists, and mental health clinics of all sizes. Their platform combines clinical tools, billing workflows, scheduling, telehealth, outcome tracking, and patient engagement features in one system. What sets Valant apart is their emphasis on streamlining mental health-specific workflows. Features like prepopulated notes, integrated outcome measures, and group therapy tools are tailored to support efficient care delivery and administrative management. Their platform includes API support, digital billing assistance, and a patient-facing mobile app. Valant receives mixed reviews from users. Many praise their behavioral health specialization and ease of use, while others point to limitations in customization and support responsiveness. They are not currently accredited by the Better Business Bureau and have varying scores across review platforms. This review explores Valant’s full range of features, pricing approach, support options, and how they compare to other providers. If you're considering software built around behavioral health needs, this breakdown will help you decide if Valant aligns with your practice goals.

Quick Stats
  • Pricing : Starting at $149 per month
  • Free Trial : Unavailable
  • AI Features : Unavailable
  • Specialty Support : Available
  • HIPAA Compliance : Available
  • Practice Size Fit : Small to mid-sized practices, university health centers
  • Payment Methods : Available
  • BBB Rating : NR
  • Customer Satisfaction : Fair
Quick Stats
  • Pricing : Customized per practice; quote-based
  • Free Trial : Unavailable
  • AI Features : Narrative generation and note prepopulation
  • Specialty Support : Behavioral and mental health only
  • HIPAA Compliance : Certified
  • Practice Size Fit : Solo to multi-location practices
  • Payment Methods : Details undisclosed - quote required
  • BBB Rating : F
  • Customer Satisfaction : Poor
Selling Points
  • High value for money
  • Very easy to use
  • Feature-rich
  • Great customer support
  • Excellent rep
Selling Points
  • Dedicated group therapy management
  • 80+ integrated clinical screeners
  • MYIO app for patient engagement
  • Behavioral health-specific billing service
Core EHR & Admin Features
  • Automated Billing & Claims
  • Built-In Telehealth
  • Customizable Templates Management
  • e-Prescribing
  • Lab/Imaging Integration
  • Multi-Location Support
  • Online Scheduling
  • Patient Payment Processing
  • Revenue Cycle Analytics
  • Self-Service Patient Portal
  • Software- or AI-Assisted Charting
  • Voice-to-Text Dictation
Core EHR & Admin Features
  • Automated Billing & Claims
  • Built-In Telehealth
  • Customizable Templates Management
  • e-Prescribing
  • Lab/Imaging Integration
  • Multi-Location Support
  • Online Scheduling
  • Patient Payment Processing
  • Revenue Cycle Analytics
  • Self-Service Patient Portal
  • Software- or AI-Assisted Charting
  • Voice-to-Text Dictation
Integrations
  • API Access
  • Major EHR/PM Systems (e.g., Epic, Cerner)
  • Payment Processors
  • Zapier/Workflow Automation
Integrations
  • API Access
  • Major EHR/PM Systems (e.g., Epic, Cerner)
  • Payment Processors
  • Undisclosed
    Zapier/Workflow Automation
Customer Support & Resources
  • Email
  • FAQs
  • Guided Training / Onboarding
  • Help Center / Knowledge Base
  • Live Chat
  • Phone
  • Ticketing
  • Video Demos / Webinars
Customer Support & Resources
  • Email
  • FAQs
  • Guided Training / Onboarding
  • Help Center / Knowledge Base
  • Live Chat
  • Phone
  • Ticketing
  • Video Demos / Webinars
Billing & Contract Policies
  • Cancellation Penalties
  • Data Export / Portability Fees Disclosed
  • Grace Period for Cancellation
  • Month-to-Month Plan Available
  • Transparent Pricing
  • Uptime SLA Published
Billing & Contract Policies
  • Undisclosed
    Cancellation Penalties
  • Data Export / Portability Fees Disclosed
  • Undisclosed
    Grace Period for Cancellation
  • Undisclosed
    Month-to-Month Plan Available
  • Transparent Pricing
  • Undisclosed
    Uptime SLA Published

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