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DrChrono vs NueMD

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Pros
  • All-in-one clinical and billing platform
  • Customizable templates for faster charting
  • Smooth mobile experience on Apple devices
  • Built-in telehealth and e-prescribing tools
  • Scalable plans for growing practices
Pros
  • High value for money
  • Very easy to use
  • Feature-rich
  • Great customer support
  • Excellent rep
Cons
  • Limited functionality for Android users
  • Delays in customer service response
  • Extra fees for overages and claims
  • Strict contract and renewal terms
Cons
  • Lagging reports
  • A bit pricey
Summary

DrChrono is a cloud-based medical software provider founded in 2009 in New York City and now headquartered in Sunnyvale, California. As part of EverHealth, they specialize in helping independent and specialty practices streamline clinical, operational, and financial workflows through one unified system. Their all-in-one platform includes electronic health records (EHR), medical billing, scheduling, telehealth, and patient engagement tools optimized for Apple devices like iPads, iPhones, and Macs. They were the first to launch a native iPad EHR and remain the only official Apple Mobility Partner in healthcare. They offer a mobile-first experience with advanced features like customizable templates, real-time eligibility checks, speech-to-text documentation, and integrated e-prescribing. DrChrono provides flexible plans for solo providers to growing multi-site groups and the option to outsource revenue cycle management (RCM) fully. Customer reviews are mixed: users praise the system’s configurability and mobile access, while others report concerns with support response and billing complexity. Still, their platform earns higher scores on app stores and software review sites, particularly for usability and front-office efficiency. With deep integration, regulatory support, and scalability, DrChrono may appeal to practices seeking a modern, Apple-centric EHR solution tailored to their specific workflows and needs.

Summary

NueMD, founded in 1993 and based in Georgia, was a long-standing provider of healthcare software solutions designed to support small to mid-sized practices and university health centers. As part of AdvancedMD, they became well known for offering an all-in-one system that combined electronic health records (EHR), practice management tools, and medical billing software. Their cloud-based platform eliminated the hassle of installations and updates, making it easier for healthcare providers to focus on patient care rather than administrative tasks. Key features included electronic medical records, e-prescribing, lab report tracking, online scheduling, integrated credit card processing, and one-click paper claims. Practices also benefited from secure patient portals, reminders, charting tools, and customizable templates that improved workflow and data accuracy. Mobile access further added to the system’s flexibility, allowing providers to manage patient records, lab results, and attachments from anywhere. Customers often highlighted the platform’s ease of use, accessibility, and responsive customer support team. Training sessions, a knowledge base, and 24/7 live assistance helped practices maximize the software’s value. Pricing began at $149 per provider, per month on a subscription basis, with custom quotes available for practices that required advanced features such as revenue cycle management or complex scheduling needs.

Quick Stats
  • Pricing : Custom quote only
  • Free Trial : 30 days (limited features)
  • Specialty Support : Multi-specialty
  • HIPAA Compliance : Certified
  • Practice Size Fit : Small to large practices
  • Payment Methods : Details undisclosed - quote required
  • BBB Rating : D+
  • Customer Satisfaction : Fair
Quick Stats
  • Pricing : Starting at $149 per month
  • Free Trial : Unavailable
  • AI Features : Unavailable
  • Specialty Support : Available
  • HIPAA Compliance : Available
  • Practice Size Fit : Small to mid-sized practices, university health centers
  • Payment Methods : Available
  • BBB Rating : NR
  • Customer Satisfaction : Fair
Selling Points
  • Exclusive Apple Mobility Partner status
  • Fully integrated billing and coding tools
  • Real-time insurance and authorization checks
  • Advanced patient self-check-in features
Selling Points
  • High value for money
  • Very easy to use
  • Feature-rich
  • Great customer support
  • Excellent rep
Core EHR & Admin Features
  • Automated Billing & Claims
  • Built-In Telehealth
  • Customizable Templates Management
  • e-Prescribing
  • Lab/Imaging Integration
  • Multi-Location Support
  • Online Scheduling
  • Patient Payment Processing
  • Revenue Cycle Analytics
  • Self-Service Patient Portal
  • Software- or AI-Assisted Charting
  • Voice-to-Text Dictation
Core EHR & Admin Features
  • Automated Billing & Claims
  • Built-In Telehealth
  • Customizable Templates Management
  • e-Prescribing
  • Lab/Imaging Integration
  • Multi-Location Support
  • Online Scheduling
  • Patient Payment Processing
  • Revenue Cycle Analytics
  • Self-Service Patient Portal
  • Software- or AI-Assisted Charting
  • Voice-to-Text Dictation
Integrations
  • API Access
  • Major EHR/PM Systems (e.g., Epic, Cerner)
  • Payment Processors
  • Zapier/Workflow Automation
Integrations
  • API Access
  • Major EHR/PM Systems (e.g., Epic, Cerner)
  • Payment Processors
  • Zapier/Workflow Automation
Customer Support & Resources
  • Email
  • FAQs
  • Guided Training / Onboarding
  • Help Center / Knowledge Base
  • Live Chat
  • Phone
  • Ticketing
  • Video Demos / Webinars
Customer Support & Resources
  • Email
  • FAQs
  • Guided Training / Onboarding
  • Help Center / Knowledge Base
  • Live Chat
  • Phone
  • Ticketing
  • Video Demos / Webinars
Billing & Contract Policies
  • Cancellation Penalties
  • Data Export / Portability Fees Disclosed
  • Undisclosed
    Grace Period for Cancellation
  • Undisclosed
    Month-to-Month Plan Available
  • Transparent Pricing
  • Undisclosed
    Uptime SLA Published
Billing & Contract Policies
  • Cancellation Penalties
  • Data Export / Portability Fees Disclosed
  • Grace Period for Cancellation
  • Month-to-Month Plan Available
  • Transparent Pricing
  • Uptime SLA Published

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