Azalea Health vs NueMD

Azalea Health was founded in 2008 in Valdosta, Georgia, and is now headquartered in Atlanta. They provide cloud-based healthcare IT solutions tailored to small practices, rural health clinics, and critical access hospitals. Their platform combines electronic health records, practice management software, revenue cycle management, analytics, and telehealth services into one system designed to simplify operations and improve patient care. Core features include a single patient record that unifies clinical and billing information, a patient portal for engagement, customizable templates, real-time updates, integrated billing workflows, and built-in telehealth sessions. Customer experience with Azalea Health is mixed but leans positive overall. Users often praise the system’s ease of use, responsive customer support, and quick onboarding, with some users reporting full training completed in under a week. At the same time, negative reviews mention long-term contracts, additional fees for features, and occasional performance slowdowns. Azalea does not publish standard pricing; instead, they offer a quote-based model. While some practices found them initially affordable, others reported rising costs due to add-ons and package changes. 

NueMD, founded in 1993 and based in Georgia, was a long-standing provider of healthcare software solutions designed to support small to mid-sized practices and university health centers. As part of AdvancedMD, they became well known for offering an all-in-one system that combined electronic health records (EHR), practice management tools, and medical billing software. Their cloud-based platform eliminated the hassle of installations and updates, making it easier for healthcare providers to focus on patient care rather than administrative tasks. Key features included electronic medical records, e-prescribing, lab report tracking, online scheduling, integrated credit card processing, and one-click paper claims. Practices also benefited from secure patient portals, reminders, charting tools, and customizable templates that improved workflow and data accuracy. Mobile access further added to the system’s flexibility, allowing providers to manage patient records, lab results, and attachments from anywhere. Customers often highlighted the platform’s ease of use, accessibility, and responsive customer support team. Training sessions, a knowledge base, and 24/7 live assistance helped practices maximize the software’s value. Pricing began at $149 per provider, per month on a subscription basis, with custom quotes available for practices that required advanced features such as revenue cycle management or complex scheduling needs.