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AdvancedMD vs NueMD

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Pros
  • Unified EHR, PM, billing, and payments platform
  • Integrated clearinghouse with eligibility and ERA posting
  • Patient portal, reminders, and online payments included
  • Enable configurable templates, reports, and specialty workflows
  • Includes an optional full-service RCM within the same ecosystem
Pros
  • High value for money
  • Very easy to use
  • Feature-rich
  • Great customer support
  • Excellent rep
Cons
  • Noticeable learning curve for new teams
  • Quote-based pricing with limited public transparency
  • Add-ons can raise long-term subscription costs
  • Implementation timelines vary for complex groups
Cons
  • Lagging reports
  • A bit pricey
Summary

Founded in 1999 and headquartered in South Jordan, Utah, AdvancedMD is a healthcare technology provider offering cloud-based software for medical practices, billing services, and other healthcare organizations. Their platform combines electronic health records, practice management, patient engagement tools, and revenue cycle management into an integrated solution. Their flexible design allows practices to choose between per-provider or per-encounter pricing, with the option to build custom bundles that fit specific needs and specialties. Their offerings stand out for features like embedded telehealth, mobile apps, open integrations, and specialty-specific templates that streamline clinical and administrative workflows. Users often praise their versatility, operational efficiency, and broad functionality, while noting some tradeoffs, such as a learning curve and occasional support delays. They have earned recognition in industry rankings and maintain accreditation with the BBB. With solutions tailored for a wide range of healthcare settings, from high-volume clinics to specialty practices, AdvancedMD positions themselves as a comprehensive partner for providers aiming to improve patient care while optimizing business performance. This review explores their features, pricing, customer experience, and support in greater depth, helping you decide whether their tools could be the right fit for your organization.

Summary

NueMD, founded in 1993 and based in Georgia, was a long-standing provider of healthcare software solutions designed to support small to mid-sized practices and university health centers. As part of AdvancedMD, they became well known for offering an all-in-one system that combined electronic health records (EHR), practice management tools, and medical billing software. Their cloud-based platform eliminated the hassle of installations and updates, making it easier for healthcare providers to focus on patient care rather than administrative tasks. Key features included electronic medical records, e-prescribing, lab report tracking, online scheduling, integrated credit card processing, and one-click paper claims. Practices also benefited from secure patient portals, reminders, charting tools, and customizable templates that improved workflow and data accuracy. Mobile access further added to the system’s flexibility, allowing providers to manage patient records, lab results, and attachments from anywhere. Customers often highlighted the platform’s ease of use, accessibility, and responsive customer support team. Training sessions, a knowledge base, and 24/7 live assistance helped practices maximize the software’s value. Pricing began at $149 per provider, per month on a subscription basis, with custom quotes available for practices that required advanced features such as revenue cycle management or complex scheduling needs.

Quick Stats
  • Pricing : Quote-based, per-provider, or per-encounter models
  • Free Trial : Unavailable
  • AI Features : As a separate tool
  • Specialty Support : Multi-specialty support
  • HIPAA Compliance : Certified
  • Practice Size Fit : Small to large practices, multi-specialty clinics, and billing services
  • Payment Methods : Undisclosed
  • BBB Rating : A+
  • Customer Satisfaction : Good
Quick Stats
  • Pricing : Starting at $149 per month
  • Free Trial : Unavailable
  • AI Features : Unavailable
  • Specialty Support : Available
  • HIPAA Compliance : Available
  • Practice Size Fit : Small to mid-sized practices, university health centers
  • Payment Methods : Available
  • BBB Rating : NR
  • Customer Satisfaction : Fair
Selling Points
  • Task donuts and patient cards dashboard
  • Eembedded telemedicine for remote patient care
  • Role-specific mobile apps for clinicians and staff
  • Build-a-Bundle tool to choose only the necessary features
Selling Points
  • High value for money
  • Very easy to use
  • Feature-rich
  • Great customer support
  • Excellent rep
Core EHR & Admin Features
  • Automated Billing & Claims
  • Built-In Telehealth
  • Customizable Templates Management
  • e-Prescribing
  • Lab/Imaging Integration
  • Multi-Location Support
  • Online Scheduling
  • Patient Payment Processing
  • Revenue Cycle Analytics
  • Self-Service Patient Portal
  • Undisclosed
    Software- or AI-Assisted Charting
  • Voice-to-Text Dictation
Core EHR & Admin Features
  • Automated Billing & Claims
  • Built-In Telehealth
  • Customizable Templates Management
  • e-Prescribing
  • Lab/Imaging Integration
  • Multi-Location Support
  • Online Scheduling
  • Patient Payment Processing
  • Revenue Cycle Analytics
  • Self-Service Patient Portal
  • Software- or AI-Assisted Charting
  • Voice-to-Text Dictation
Integrations
  • API Access
  • Undisclosed
    Major EHR/PM Systems (e.g., Epic, Cerner)
  • Payment Processors
  • Zapier/Workflow Automation
Integrations
  • API Access
  • Major EHR/PM Systems (e.g., Epic, Cerner)
  • Payment Processors
  • Zapier/Workflow Automation
Customer Support & Resources
  • Email
  • FAQs
  • Guided Training / Onboarding
  • Help Center / Knowledge Base
  • Live Chat
  • Phone
  • Ticketing
  • Video Demos / Webinars
Customer Support & Resources
  • Email
  • FAQs
  • Guided Training / Onboarding
  • Help Center / Knowledge Base
  • Live Chat
  • Phone
  • Ticketing
  • Video Demos / Webinars
Billing & Contract Policies
  • Undisclosed
    Cancellation Penalties
  • Data Export / Portability Fees Disclosed
  • Undisclosed
    Grace Period for Cancellation
  • Undisclosed
    Month-to-Month Plan Available
  • Transparent Pricing
  • Uptime SLA Published
Billing & Contract Policies
  • Cancellation Penalties
  • Data Export / Portability Fees Disclosed
  • Grace Period for Cancellation
  • Month-to-Month Plan Available
  • Transparent Pricing
  • Uptime SLA Published

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