VoIP Redefined: Singoman's Star2Star Merger

Updates on Star2Star

Star2Star is a unified communications company launched in 2006. Since then, they have provided high-quality technology to support workflow and multiple customer communication options. In 2021, they were acquired by Sangoma. Our research does not clearly state the operating status of Star2Star as a distinct organization or if Star2Star's services and products are still available as part of Sangoma's offers. However, they are no longer an independent company and they don't have their own website. If you want to know more about them, you’ll be directed to Singoma’s portal or website.                                                                                                                                                                                                      

Star2Star VoIP Features

Before their acquisition, these were the features they provided. It is unclear whether they still offer their services, so you'll need to contact Sangoma to inquire about their current operations.

Team collaboration
TeamHub supports Firefox, Safari, Chrome, and Edge. The software allows you to share files and other content, send messages in channels and groups, and integrate your toolkit of solutions into one collaboration platform.

The TeamHub software is also a good option for those who want to manage their communications completely. TeamHub generally allows channel and personal workplace, file, and content management.

The software supports all forms of messaging, including channel, direct, and group messaging, video call integration, notifications, and user support.

Supports multiple industries

Star2Star VoIP solutions suit various industries: education, employment, financial services, government, healthcare, hospitality, legal, manufacturing, retail, restaurants, and quick services.

Good for different business sizes

Whether you own a small, medium, or large business with high requirements, no matter your business size, you'll find a good option. Suppose you run a company with 10 to 100 users and a small budget to work with. In that case, this VoIP has what your business needs: it offers unified communications, call recording, cost reduction, disaster avoidance and recovery, and many others.

For medium-sized businesses, a VoIP system with multiple communication options is a requirement, but they also need a user-friendly communications system for employees to master. Star2Star is a good fit that has both flexibility and efficiency.

Star2Star offers a range of products and services that meet the needs of midsize businesses and help them cope with the challenges they face every day.

Every business has its own structure and needs, but there is a belief that large enterprises can experience more communication struggles than small businesses. Star2Star enterprise communication solutions provide a flexible and customized communications system that fits your company's day-to-day needs well.

Flexible working environment

Whether your employees are in-house, working remotely from home, or anywhere around the globe, they must quickly and seamlessly respond to customers' inquiries and questions. The same flexibility is required for customers who need to reach out, making Star2Star a reliable option for employees and customers by offering various VoIP solutions to meet all needs.

On top of that, support staff, sales teams, and administrators will have special tools and communication options necessary for their functions and roles. Also, you don't have to get stuck with features you don't need; this is why a customized enterprise VoIP option allows you to pay for features you need.

Star2Star VoIP Solutions

There is a suite of services presented by Star2Star to enhance your business's communications and provide your customers with high-quality options. The services are explained as follows:

Cloud unified communications
The company has end-to-end unified communications solutions, ranging from on-premise cloud feature suites to connected workspaces and packaged applications. Here are the primary services that fall under this category:

• Business voice: Business voice is an easily deployed and intuitive solution that provides superior VoIP quality, flexibility, and reliability. The communications presented by Star2Star simplify and streamline your business operations 
• Connected workspace: Remote work has altered modern business processes, and this change necessitates more adaptable collaboration tools, applications, cloud-optimized storage, and desktop services from anywhere. Start2Star cloud-based workspaces allow engagement and help increase productivity through highly secure connections
• Urgent notifications: This feature, known as "urgent notifications," enables sending notifications about urgent calls to predetermined text and email endpoints when a changed action occurs
• Employee alerts: Employee alerts allow administrators to track and request receipt acknowledgment and encourage instant employee engagement. They also enable sending emails to all employees or selected ones through SMS and email
• Disaster Avoidance and Recovery: StarRecoveryTM is an innovative disaster recovery system that allows your business to sustain telephone service despite power, telephone, and internet outages or even the destruction of your facilities

Virtual Desktop Infrastructure (VDI)
This feature enables you to access your business contacts, files and workflows from anywhere. The virtual desktop infrastructure simplifies IT requirements and enhances productivity.

VDI solutions integrate with your current workflows to beef up communications and collaboration across the different departments. Level up your employees' efficiency and provide personalized customer relationships with a seamless end-to-end client experience from any device.

In short, virtual desktop infrastructure empowers your workforce to access all their tools from anywhere while using their device of choice.

Final Verdict

To sum up, Star2Star is no longer an independent company. However, their services and products are still available as part of Sangoma's offerings. To obtain the latest information regarding Star2Star's status, we recommend you visit Sangoma's official website or contact the company directly.

If you are unsure about this provider, read through our review, blog post, and comparison pages to find the best fit for your business

Get Your Business Phone System Quote Now!