Business Phone Systems
Top Companies in 2024
AT&T vs Star2Star
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- Extensive network coverage and reliability
- Robust 5G infrastructure
- Wide selection of devices and flexible payment plans
- Excellent customer support
- Flexible plans and customizable solutions
- Fully-featured unified communication options
- Potential network congestion during peak hours
- Limited high-speed coverage in some remote locations
- Prices aren't disclosed on the website
Headquartered in Dallas, Texas, AT&T, was founded in 1885 by Alexander Graham Bell. They have since evolved to offer a wide range of services including wireless, internet, data, media entertainment, and business solutions like cloud-based communications, IoT, and cybersecurity. Their unique features and innovative services like AT&T ActiveArmor for secure connections and BYOD have helped distinguish them from other competitors in the industry. Although they have mixed customer feedback, AT&T is committed to bridging the digital divide and holds strong industry credentials, ranking highly in ESG ratings and securing a BBB+ rating from Fitch. Their unique product offerings and focus on improving business connections and helping them transition from analog to digital continue to solidify the company’s position as a leading data provider.
Star2Star provided innovative services to managed service providers, small and big businesses, and other organizations from the beginning of cloud-based Unified Communication (UC) solutions. Blended Architecture, their secret sauce, brought together all their communication tools—video, audio, fax, IM, and presence management—into one user-friendly platform. With tens of thousands of sites throughout the globe, Star2Star served approximately 10,000 enterprises in a wide range of sectors. A recent customer satisfaction study found that they maintained an extraordinary reputation for quality, earning 92%. This was far higher than the typical ratings in the telecom sector. Star2Star ceased operations after being acquired by Sangoma in 2021. However, their services are still accessible through Sangoma's portfolio. Anyone interested in learning more can peruse Sangoma's most recent product catalog and support materials.
- Free Desktop App : True
- Free Video Conferencing : True
- Business Size Supported : Any
- Transparent Pricing : True
- Pricing Model : Per user, per month
- Customer Experience : Good
- Money-Back Guarantee : True
- Trustpilot Score : 1.3 out of 5
- BBB Rating : A-
- Business Size Supported : Undisclosed
- Transparent Pricing : False
- Pricing Model : Undisclosed
- Trustpilot Score : Unavailable
- BBB Rating : Unavailable
- Secure connections with AT&T ActiveArmor
- Compatibility with external devices through the BYOD service
- Easy transition from traditional to digital systems for businesses
- Excellent customer support options
- Flexible plans and customizable solutions
- Fully-featured unified communication options
- Call Analytics
- Call Monitoring (User Management)
- Call Recording & Voicemails
- Cellphone Compatability
- Cloud-Based Services
- Desktop Application
- Existing Hardware Compatability
- International Telephone
- International Toll-Free Number
- Internet Fax
- Local Numbers for All Users
- Mobile App
- Real-Time Reports
- Team Messaging
- Third-Party Software Integrations
- Unified Communications as a Service (UCaaS)
- Unlimited Calls
- Unlimited SMS
- Video Conferencing
- Virtual Assistant/Receptionist
- Virtual Phone Numbers
- Voicemail to Email
- Call Analytics—Undisclosed
- Call Monitoring (User Management)—Undisclosed
- Call Recording & Voicemails—Undisclosed
- Cellphone Compatability—Undisclosed
- Cloud-Based Services—Undisclosed
- Desktop Application—Undisclosed
- Existing Hardware Compatability—Undisclosed
- International Telephone—Undisclosed
- International Toll-Free Number—Undisclosed
- Internet Fax—Undisclosed
- Local Numbers for All Users—Undisclosed
- Mobile App—Undisclosed
- Real-Time Reports—Undisclosed
- Team Messaging
- Third-Party Software Integrations
- Unified Communications as a Service (UCaaS)
- Unlimited Calls—Undisclosed
- Unlimited SMS—Undisclosed
- Video Conferencing
- Virtual Assistant/Receptionist
- Virtual Phone Numbers
- Voicemail to Email
- Android
- iOS
- macOS
- Windows
- Android—Undisclosed
- iOS—Undisclosed
- macOS—Undisclosed
- Windows—Undisclosed
- Adapters (Analog to VoIP)
- Headsets
- Intercom & Paging
- IP Conference Phones
- IP Desk Phones
- Wi-Fi (Cordless) Phones
- Adapters (Analog to VoIP)—Undisclosed
- Headsets—Undisclosed
- Intercom & Paging—Undisclosed
- IP Conference Phones—Undisclosed
- IP Desk Phones—Undisclosed
- Wi-Fi (Cordless) Phones—Undisclosed
- Documentation
- In-Person
- Live Online
- Videos
- Webinars
- Documentation—Undisclosed
- In-Person—Undisclosed
- Live Online—Undisclosed
- Videos—Undisclosed
- Webinars—Undisclosed
- Demos
- FAQs
- Help Guides
- Live Chat
- Mobile Application
- Phone
- Social Media
- Demos
- —Undisclosed
- FAQs
- Help Guides—Undisclosed
- Live Chat—Undisclosed
- Mobile Application
- Phone—Undisclosed
- Social Media
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