However, with many providers on the market, it can get confusing on which service to settle for. That is why we tried and reviewed the best business phone systems on the market and brought you comprehensive reviews that shed the light on each service’s prices, features, pros and cons, and much more that will help you make the best decision to support your business, big or small. If you are interested to know more about how you can utilize business VoIP phone systems, you can read our blog.
Business Phone Systems
top Business Phone Systems companies in 2023
THE BEST IN 2023
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Business Phone Systems: The Best Service Providers on the Market
Having a business phone system or VoIP service for your business means protecting your privacy and enhancing your communication with customers.
check the best companies in Business Phone Systems
read RingCentral review
Free Desktop App
- Not AvailableFree video conferencing
- Not AvailablePricing
- $29.99RingCentral
Is a business-grade telephone system that can be seamlessly be deployed across all devices, including smartphones, tablets, computers, or simply VoIP phones.
pros
RingCentral has an uptime of 99.99%
Excellent customer support options
User-friendly interface and simple dashboard
A complete cloud-based communications system
cons
Limited report customization
read Nextiva review
Free Desktop App
- Not AvailableFree video conferencing
- Not AvailablePricing
- Starts at $11.95/month per userNextiva
Is a cloud-based phone system that offers many features which large, medium, and small businesses require in all of its plans.
pros
Unlimited call numbers across the U.S. and Canada
Plans support video calling
Round the clock customer support
cons
The Base plan supports low number of software integrations
read Dialpad Review: Is It the Best Option for Small Businesses? review
Free Desktop App
- Not AvailableFree video conferencing
- Not AvailablePricing
- Starts at $15/monthDialpad
Is an innovative and budget-friendly business phone system designed for small to medium-sized businesses.
pros
Built in AI
Designed for small businesses
Google and Microsoft Office 365 app integration available
cons
Only a 14-day trial period
Free video conferencing is limited
Call quality report is not available
4
Ooma
read Ooma review
Free Desktop App
- Not AvailableFree video conferencing
- Not AvailablePricing
- Starts at $19.95Ooma
Is an affordable VoIP service provider that offers comprehensive business phone solutions that fit any business type and size.
pros
Mobile app is full of features
Affordable plans for small businesses
Calls are encrypted
cons
Limited basic features
Toll-free services cost more
Basic plan might not be enough for small businesses
read 8x8 VoIP Review: Affordable and Comprehensive Solution review
Free Desktop App
- Not AvailableFree video conferencing
- Not AvailablePricing
- Starts at $15/month per user8x8 VoIP
Is a cloud-based business phone system provider based in California and has a long history in the communications field. The company first started in 1987 and expanded its services to include a business phone system, call center, video conferencing, and a handful of integrations.
pros
30-day free trial
Unlimited calling in the US and Canada
Affordable price and flexible payment options (annual and month-to-month payments)
Business phone system can be set up in five minutes or less
cons
24/7 support isn't available with all plans
read Comcast Review: Should I Make The Switch? review
Free Desktop App
- Not AvailableFree video conferencing
- Not AvailablePricing
- $29.95 per user Comcast
Is one of the largest Voice over Internet Protocol, VoIP, operators in the United States.
pros
Supports all business sizes
Plans integrate with Slack and Office365
The largest VoIP in the U.S
cons
Limited business phone plans
Prices are not available on the website
Quotes are not instant
read Vonage Review: Features, Prices, and Plans! review
Free Desktop App
- Not AvailableFree video conferencing
- Not AvailablePricing
- $14.99 per user per monthVonage
Is one of the first companies to offer Voice over Internet Protocols back in 2004.
pros
Variety of features
Superb mobile and desktop app
Reliable service
cons
Can get pricey
Basic plans can't connect desktop phones
Business hours are limited
read Aircall Review: Powerful Communication Solutions review
Free Desktop App
- Not AvailableFree video conferencing
- Not AvailablePricing
- Starts at $30/month per userAircall
Is a business phone service that started in 2014 and has five different headquarters distributed in the most lively cities, including New York, London, Paris, Madrid, and Sydney. The company now has about 500 employees and more than $226 million of funding, it's also used in 84 different countries by thousands of customers.
pros
Multiple customer support options via email, phone, and live chat
Customizable plans and flexible payment options
Serves many industries and business sizes
cons
Video calls are not available
read 1-VoIP Residential Review: Prices, Features, and More review
Free Desktop App
- Not AvailableFree video conferencing
- Not AvailablePricing
- Starts at $8.971-VoIP
Is a solid VoIP service with affordable plans for companies of all sizes.
pros
Flexible pricing
User-friendly interface
24/7 customer support
cons
No web-based SMS service
Lacks video confrencing
Customization options are limited
read GoToConnect Review: Features, Prices, and More! review
Free Desktop App
- Not AvailableFree video conferencing
- Not AvailablePricing
- $20 per user/monthGoToConnect
Offers a sophisticated all-in-one communication solution for companies of different sizes, as they have plans for small, medium, and large companies.
pros
International calls option available
All data is stored in global privacy-compliant servers
VoIP calls can be made with any device
cons
Customer support is not frequently responsive
Basic plan has extremely limited features
Some plans come with self-service customer support
