Ooma vs Star2Star

Ooma is a telecommunications company offering business phone systems and cloud-based communication platforms, based in Sunnyvale, California, and founded in 2004. They provide VoIP services and other features like video conferencing, text messages, and business software applications, all integrated into one interface. Ooma's services are available for customers in the United States, Puerto Rico, Mexico, and Canada. They cater to small businesses, start-ups, large enterprises, and solo entrepreneurs, offering over 50 perks like free toll-free numbers, local phone numbers, and virtual receptionists. Their services are suitable for various industries, including hospitality, healthcare, retail, law firms, non-profits, advertising, and insurance. Ooma uses encryption technology to secure data and communications but does not encrypt stored data. Healthcare users concerned with HIPAA compliance should turn off data storage features or prevent their use. Ooma has won numerous awards for their VoIP and unified communications products, including PCMag's Business Choice Award for ten years. They are not BBB accredited or rated, and receive mixed customer reviews and complaints online. However, they reply quickly and satisfactorily to issues.

Star2Star provided innovative services to managed service providers, small and big businesses, and other organizations from the beginning of cloud-based Unified Communication (UC) solutions. Blended Architecture, their secret sauce, brought together all their communication tools—video, audio, fax, IM, and presence management—into one user-friendly platform. With tens of thousands of sites throughout the globe, Star2Star served approximately 10,000 enterprises in a wide range of sectors. A recent customer satisfaction study found that they maintained an extraordinary reputation for quality, earning 92%. This was far higher than the typical ratings in the telecom sector. Star2Star ceased operations after being acquired by Sangoma in 2021. However, their services are still accessible through Sangoma's portfolio. Anyone interested in learning more can peruse Sangoma's most recent product catalog and support materials.