Business Phone Systems
Top Companies in 2024
CallHippo vs Star2Star
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- Scalability
- Advanced features
- Mobile application
- Integration with other applications
- Excellent customer support
- Flexible plans and customizable solutions
- Fully-featured unified communication options
- Customer support issues
- Software bugs and glitches
- Prices aren't disclosed on the website
CallHippo, founded in 2017 and headquartered in Delaware, is a leading cloud-based business telephony solution designed to enhance customer communication for businesses globally. The company allows users to acquire local, toll-free, and mobile numbers from over 50 countries, enabling efficient customer interactions. With a user-friendly interface, businesses can set up their call centers in under three minutes. The platform offers advanced features, including VoIP services, call tracking, speech analytics through their COACH tool, and voice broadcasting capabilities. Unique functionalities like Power Dialer and Automatic Call Distribution streamline operations and improve productivity. CallHippo integrates seamlessly with over 85 business applications, such as Salesforce and HubSpot, enhancing overall efficiency. Customer feedback highlights CallHippo's effectiveness in improving service quality and operational efficiency. The company has garnered a loyal clientele of over 4,000 businesses and is recognized for their innovative approach to telephone solutions. With a solid commitment to customer support and continuous improvement, CallHippo is positioned as a key player in the VoIP industry, encouraging potential users to explore their offerings further.
Star2Star provided innovative services to managed service providers, small and big businesses, and other organizations from the beginning of cloud-based Unified Communication (UC) solutions. Blended Architecture, their secret sauce, brought together all their communication tools—video, audio, fax, IM, and presence management—into one user-friendly platform. With tens of thousands of sites throughout the globe, Star2Star served approximately 10,000 enterprises in a wide range of sectors. A recent customer satisfaction study found that they maintained an extraordinary reputation for quality, earning 92%. This was far higher than the typical ratings in the telecom sector. Star2Star ceased operations after being acquired by Sangoma in 2021. However, their services are still accessible through Sangoma's portfolio. Anyone interested in learning more can peruse Sangoma's most recent product catalog and support materials.
- Business Size Supported : Small and large businesses
- Transparent Pricing : True
- Pricing Model : Per user per month
- Customer Experience : Good
- Money-Back Guarantee : True
- Trustpilot Score : 2.3 out of 5
- BBB Rating : N/R
- Business Size Supported : Undisclosed
- Transparent Pricing : False
- Pricing Model : Undisclosed
- Trustpilot Score : Unavailable
- BBB Rating : Unavailable
- Free trial
- International presence
- AI-first solutions
- Excellent customer support options
- Flexible plans and customizable solutions
- Fully-featured unified communication options
- Call Analytics
- Call Monitoring (User Management)—Undisclosed
- Call Recording & Voicemails—Undisclosed
- Cellphone Compatability—Undisclosed
- Cloud-Based Services—Undisclosed
- Desktop Application
- Existing Hardware Compatability—Undisclosed
- International Telephone
- International Toll-Free Number—Undisclosed
- Internet Fax—Undisclosed
- Local Numbers for All Users—Undisclosed
- Mobile App
- Real-Time Reports—Undisclosed
- Team Messaging—Undisclosed
- Third-Party Software Integrations—Undisclosed
- Unified Communications as a Service (UCaaS)
- Unlimited Calls—Undisclosed
- Unlimited SMS—Undisclosed
- Video Conferencing—Undisclosed
- Virtual Assistant/Receptionist—Undisclosed
- Virtual Phone Numbers—Undisclosed
- Voicemail to Email
- Call Analytics—Undisclosed
- Call Monitoring (User Management)—Undisclosed
- Call Recording & Voicemails—Undisclosed
- Cellphone Compatability—Undisclosed
- Cloud-Based Services—Undisclosed
- Desktop Application—Undisclosed
- Existing Hardware Compatability—Undisclosed
- International Telephone—Undisclosed
- International Toll-Free Number—Undisclosed
- Internet Fax—Undisclosed
- Local Numbers for All Users—Undisclosed
- Mobile App—Undisclosed
- Real-Time Reports—Undisclosed
- Team Messaging
- Third-Party Software Integrations
- Unified Communications as a Service (UCaaS)
- Unlimited Calls—Undisclosed
- Unlimited SMS—Undisclosed
- Video Conferencing
- Virtual Assistant/Receptionist
- Virtual Phone Numbers
- Voicemail to Email
- Android—Undisclosed
- iOS
- macOS—Undisclosed
- Windows—Undisclosed
- Android—Undisclosed
- iOS—Undisclosed
- macOS—Undisclosed
- Windows—Undisclosed
- Adapters (Analog to VoIP)—Undisclosed
- Headsets—Undisclosed
- Intercom & Paging—Undisclosed
- IP Conference Phones
- IP Desk Phones—Undisclosed
- Wi-Fi (Cordless) Phones—Undisclosed
- Adapters (Analog to VoIP)—Undisclosed
- Headsets—Undisclosed
- Intercom & Paging—Undisclosed
- IP Conference Phones—Undisclosed
- IP Desk Phones—Undisclosed
- Wi-Fi (Cordless) Phones—Undisclosed
- Documentation—Undisclosed
- In-Person—Undisclosed
- Live Online
- Videos—Undisclosed
- Webinars—Undisclosed
- Documentation—Undisclosed
- In-Person—Undisclosed
- Live Online—Undisclosed
- Videos—Undisclosed
- Webinars—Undisclosed
- Demos
- FAQs
- Help Guides
- Live Chat
- Mobile Application
- Phone
- Social Media—Undisclosed
- Demos
- —Undisclosed
- FAQs
- Help Guides—Undisclosed
- Live Chat—Undisclosed
- Mobile Application
- Phone—Undisclosed
- Social Media
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