trusted formNextiva vs Star2Star | Several.com
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Nextiva vs Star2Star

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Pros
  • Secure & compliant
  • Free demo available
  • Variety of devices & hardware options
Pros
  • Excellent customer support
  • Flexible plans and customizable solutions
  • Fully-featured unified communication options
Cons
  • Challenges in home office setup
  • Reliance on a stable internet connection
  • Cancellation Difficulty
Cons
  • Prices aren't disclosed on the website
Summary

Established in 2006 and based in Scottsdale, Arizona, Nextiva leads the communication solutions field for businesses of all sizes. Renowned for their unwavering commitment to customer satisfaction, Nextiva offers a comprehensive suite of services, including VoIP phone systems, video conferencing, and online fax solutions. With user-friendly features like an auto attendant and Receptionist Dashboard, Nextiva enhances connectivity, ensuring seamless communication experiences. Moreover, Nextiva prioritizes security, boasting certifications such as HIPAA, SOC II, GDPR, CSA, and ISO 270001/27017/27018, along with TLS/RTP encryption for data protection. Their compliance-focused approach provides customers peace of mind, solidifying Nextiva's reputation as an industry leader. With innovative technology and exceptional customer service, Nextiva continues to set the standard for excellence in business communication, empowering enterprises to thrive in the digital age.
 

Summary

Star2Star provided innovative services to managed service providers, small and big businesses, and other organizations from the beginning of cloud-based Unified Communication (UC) solutions. Blended Architecture, their secret sauce, brought together all their communication tools—video, audio, fax, IM, and presence management—into one user-friendly platform. With tens of thousands of sites throughout the globe, Star2Star served approximately 10,000 enterprises in a wide range of sectors. A recent customer satisfaction study found that they maintained an extraordinary reputation for quality, earning 92%. This was far higher than the typical ratings in the telecom sector. Star2Star ceased operations after being acquired by Sangoma in 2021. However, their services are still accessible through Sangoma's portfolio. Anyone interested in learning more can peruse Sangoma's most recent product catalog and support materials.

Quick Stats
  • Free Desktop App : True
  • Free Video Conferencing : True
  • Business Size Supported : Any
  • Transparent Pricing : True
  • Pricing Model : Per user, per month
  • Customer Experience : Excellent
  • Money-Back Guarantee : True
  • Trustpilot Score : 4.6
  • BBB Rating : A+
Quick Stats
  • Business Size Supported : Undisclosed
  • Transparent Pricing : False
  • Pricing Model : Undisclosed
  • Trustpilot Score : Unavailable
  • BBB Rating : Unavailable
Selling Points
  • Mobile app
  • Comprehensive integration with third-party apps
  • Scalable
Selling Points
  • Excellent customer support options
  • Flexible plans and customizable solutions
  • Fully-featured unified communication options
Services Offered
  • Call Analytics
  • Call Monitoring (User Management)
  • Call Recording & Voicemails
  • Cellphone Compatability
  • Cloud-Based Services
  • Desktop Application
  • Undisclosed
    Existing Hardware Compatability
  • International Telephone
  • International Toll-Free Number
  • Internet Fax
  • Local Numbers for All Users
  • Mobile App
  • Real-Time Reports
  • Team Messaging
  • Third-Party Software Integrations
  • Unified Communications as a Service (UCaaS)
  • Unlimited Calls
  • Unlimited SMS
  • Video Conferencing
  • Virtual Assistant/Receptionist
  • Virtual Phone Numbers
  • Voicemail to Email
Services Offered
  • Undisclosed
    Call Analytics
  • Undisclosed
    Call Monitoring (User Management)
  • Undisclosed
    Call Recording & Voicemails
  • Undisclosed
    Cellphone Compatability
  • Undisclosed
    Cloud-Based Services
  • Undisclosed
    Desktop Application
  • Undisclosed
    Existing Hardware Compatability
  • Undisclosed
    International Telephone
  • Undisclosed
    International Toll-Free Number
  • Undisclosed
    Internet Fax
  • Undisclosed
    Local Numbers for All Users
  • Undisclosed
    Mobile App
  • Undisclosed
    Real-Time Reports
  • Team Messaging
  • Third-Party Software Integrations
  • Unified Communications as a Service (UCaaS)
  • Undisclosed
    Unlimited Calls
  • Undisclosed
    Unlimited SMS
  • Video Conferencing
  • Virtual Assistant/Receptionist
  • Virtual Phone Numbers
  • Voicemail to Email
Compatibility
  • Android
  • iOS
  • macOS
  • Windows
Compatibility
  • Undisclosed
    Android
  • Undisclosed
    iOS
  • Undisclosed
    macOS
  • Undisclosed
    Windows
In-House Hardware Options
  • Adapters (Analog to VoIP)
  • Headsets
  • Intercom & Paging
  • IP Conference Phones
  • IP Desk Phones
  • Wi-Fi (Cordless) Phones
In-House Hardware Options
  • Undisclosed
    Adapters (Analog to VoIP)
  • Undisclosed
    Headsets
  • Undisclosed
    Intercom & Paging
  • Undisclosed
    IP Conference Phones
  • Undisclosed
    IP Desk Phones
  • Undisclosed
    Wi-Fi (Cordless) Phones
Training
  • Documentation
  • In-Person
  • Live Online
  • Videos
  • Webinars
Training
  • Undisclosed
    Documentation
  • Undisclosed
    In-Person
  • Undisclosed
    Live Online
  • Undisclosed
    Videos
  • Undisclosed
    Webinars
Customer Support
  • Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Social Media
Customer Support
  • Demos
  • Undisclosed
    Email
  • FAQs
  • Undisclosed
    Help Guides
  • Undisclosed
    Live Chat
  • Mobile Application
  • Undisclosed
    Phone
  • Social Media

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