trusted form1 VoIP vs Star2Star | Several.com
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1 VoIP vs Star2Star

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Pros
  • Customizable options
  • 24/7 customer support
  • Auto attendant
Pros
  • Excellent customer support
  • Flexible plans and customizable solutions
  • Fully-featured unified communication options
Cons
  • Lack of SMS capabilities
  • Lacks video conferencing
  • Team messaging unavailable
Cons
  • Prices aren't disclosed on the website
Summary

1-VoIP, founded in 2005 and located in Oklahoma, has established themselves as a leading supplier of business phone systems. With 40 years of combined experience, they provide fast and secure communication for companies by including features such as SIP trunking, robocall avoidance, and auto attendants. Their dedication to client satisfaction shines in their flexible pricing plans and no-contract policy, which allows companies to tailor their communication solutions without making long-term commitments. 1-VoIP prioritizes security and compliance, implementing strong safeguards to protect sensitive information and guarantee regulatory conformance. They are well-known for their dependability and great customer service and remain a popular option for organizations seeking innovative and user-friendly communication solutions.

Summary

Star2Star provided innovative services to managed service providers, small and big businesses, and other organizations from the beginning of cloud-based Unified Communication (UC) solutions. Blended Architecture, their secret sauce, brought together all their communication tools—video, audio, fax, IM, and presence management—into one user-friendly platform. With tens of thousands of sites throughout the globe, Star2Star served approximately 10,000 enterprises in a wide range of sectors. A recent customer satisfaction study found that they maintained an extraordinary reputation for quality, earning 92%. This was far higher than the typical ratings in the telecom sector. Star2Star ceased operations after being acquired by Sangoma in 2021. However, their services are still accessible through Sangoma's portfolio. Anyone interested in learning more can peruse Sangoma's most recent product catalog and support materials.

Quick Stats
  • Free Video Conferencing : False
  • Business Size Supported : Any
  • Transparent Pricing : True
  • Pricing Model : Monthly subscription
  • Customer Experience : Excellent
  • Trustpilot Score : N/R
  • BBB Rating : B-
Quick Stats
  • Business Size Supported : Undisclosed
  • Transparent Pricing : False
  • Pricing Model : Undisclosed
  • Trustpilot Score : Unavailable
  • BBB Rating : Unavailable
Selling Points
  • SIP Trunking
  • No contract requirement
  • No cancellation fee
  • Robocall & telemarketers prevention
Selling Points
  • Excellent customer support options
  • Flexible plans and customizable solutions
  • Fully-featured unified communication options
Services Offered
  • Call Analytics
  • Call Monitoring (User Management)
  • Call Recording & Voicemails
  • Cellphone Compatability
  • Cloud-Based Services
  • Desktop Application
  • Undisclosed
    Existing Hardware Compatability
  • International Telephone
  • International Toll-Free Number
  • Internet Fax
  • Local Numbers for All Users
  • Mobile App
  • Real-Time Reports
  • Team Messaging
  • Third-Party Software Integrations
  • Unified Communications as a Service (UCaaS)
  • Unlimited Calls
  • Unlimited SMS
  • Video Conferencing
  • Undisclosed
    Virtual Assistant/Receptionist
  • Virtual Phone Numbers
  • Voicemail to Email
Services Offered
  • Undisclosed
    Call Analytics
  • Undisclosed
    Call Monitoring (User Management)
  • Undisclosed
    Call Recording & Voicemails
  • Undisclosed
    Cellphone Compatability
  • Undisclosed
    Cloud-Based Services
  • Undisclosed
    Desktop Application
  • Undisclosed
    Existing Hardware Compatability
  • Undisclosed
    International Telephone
  • Undisclosed
    International Toll-Free Number
  • Undisclosed
    Internet Fax
  • Undisclosed
    Local Numbers for All Users
  • Undisclosed
    Mobile App
  • Undisclosed
    Real-Time Reports
  • Team Messaging
  • Third-Party Software Integrations
  • Unified Communications as a Service (UCaaS)
  • Undisclosed
    Unlimited Calls
  • Undisclosed
    Unlimited SMS
  • Video Conferencing
  • Virtual Assistant/Receptionist
  • Virtual Phone Numbers
  • Voicemail to Email
Compatibility
  • Android
  • iOS
  • macOS
  • Windows
Compatibility
  • Undisclosed
    Android
  • Undisclosed
    iOS
  • Undisclosed
    macOS
  • Undisclosed
    Windows
In-House Hardware Options
  • Adapters (Analog to VoIP)
  • Headsets
  • Intercom & Paging
  • IP Conference Phones
  • IP Desk Phones
  • Wi-Fi (Cordless) Phones
In-House Hardware Options
  • Undisclosed
    Adapters (Analog to VoIP)
  • Undisclosed
    Headsets
  • Undisclosed
    Intercom & Paging
  • Undisclosed
    IP Conference Phones
  • Undisclosed
    IP Desk Phones
  • Undisclosed
    Wi-Fi (Cordless) Phones
Training
  • Undisclosed
    Documentation
  • Undisclosed
    In-Person
  • Undisclosed
    Live Online
  • Videos
  • Webinars
Training
  • Undisclosed
    Documentation
  • Undisclosed
    In-Person
  • Undisclosed
    Live Online
  • Undisclosed
    Videos
  • Undisclosed
    Webinars
Customer Support
  • Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Social Media
Customer Support
  • Demos
  • Undisclosed
    Email
  • FAQs
  • Undisclosed
    Help Guides
  • Undisclosed
    Live Chat
  • Mobile Application
  • Undisclosed
    Phone
  • Social Media

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