Grasshopper vs Star2Star

headquartered in Boston, MA, Grasshopper has provided VoIP services for small businesses and startups since their inception in 2003. Acquired by GoTo in early 2022, Grasshopper focuses on providing efficient communication solutions. The company has served over 400,000 customers, demonstrating their dedication to specialized VoIP services that help businesses maintain professional and efficient communication. Grasshopper offers a range of features designed to meet the needs of small businesses. These include call forwarding, voicemail transcription, custom greetings, and business texting, all accessible via mobile and desktop applications. The system allows users to manage business communications from anywhere, ensuring that important calls are always answered and messages are promptly addressed. Customer experience is a key focus for Grasshopper. The integration with Ruby Receptionist provides live receptionist services, adding a personal touch to customer interactions and ensuring that all calls are handled professionally. This feature and 24/7 support, helps businesses maintain smooth operations and minimize downtime. Grasshopper offers flexible pricing plans to suit different business needs. The True Solo plan, priced at $14 per month, is ideal for single-person businesses, while the Solo Plus plan, priced at $25 per month, supports unlimited users. The Small Business plan, priced at $55 per month, provides the best flexibility and customization options, making it suitable for growing businesses.
 

Star2Star provided innovative services to managed service providers, small and big businesses, and other organizations from the beginning of cloud-based Unified Communication (UC) solutions. Blended Architecture, their secret sauce, brought together all their communication tools—video, audio, fax, IM, and presence management—into one user-friendly platform. With tens of thousands of sites throughout the globe, Star2Star served approximately 10,000 enterprises in a wide range of sectors. A recent customer satisfaction study found that they maintained an extraordinary reputation for quality, earning 92%. This was far higher than the typical ratings in the telecom sector. Star2Star ceased operations after being acquired by Sangoma in 2021. However, their services are still accessible through Sangoma's portfolio. Anyone interested in learning more can peruse Sangoma's most recent product catalog and support materials.