trusted formStar2Star vs VirtualPBX | Several.com
Although we earn commissions from partners, we ensure unbiased evaluations. More on our 'How We Work' page

Star2Star vs VirtualPBX

Press [Add to Compare] to Edit, Add or Remove Vendors

Pros
  • Excellent customer support
  • Flexible plans and customizable solutions
  • Fully-featured unified communication options
Pros
  • Mobile app available
  • 24/7 support
  • Free trial and demo
  • Additional services
Cons
  • Prices aren't disclosed on the website
Cons
  • Limited integration
  • Basic features not included in the starter plan
Summary

Star2Star provided innovative services to managed service providers, small and big businesses, and other organizations from the beginning of cloud-based Unified Communication (UC) solutions. Blended Architecture, their secret sauce, brought together all their communication tools—video, audio, fax, IM, and presence management—into one user-friendly platform. With tens of thousands of sites throughout the globe, Star2Star served approximately 10,000 enterprises in a wide range of sectors. A recent customer satisfaction study found that they maintained an extraordinary reputation for quality, earning 92%. This was far higher than the typical ratings in the telecom sector. Star2Star ceased operations after being acquired by Sangoma in 2021. However, their services are still accessible through Sangoma's portfolio. Anyone interested in learning more can peruse Sangoma's most recent product catalog and support materials.

Summary

VirtualPBX, founded in July 1997 by Stephen Lange and located in San Francisco, has been at the forefront of VoIP technology for more than 20 years. Initially focused on nutritional suggestions via dial-pad options, the firm swiftly shifted to advanced telephone solutions over the internet, removing the need for expensive physical PBX equipment. VirtualPBX provides many features for small and medium-sized businesses, including auto attendant, call forwarding, video conferencing, and business SMS. With great customer service, VirtualPBX offers scalable and adaptable solutions that adapt to changing demands, guaranteeing effective communication and increased productivity. Their dedication to service excellence, integrity, and exceptional customer care has gained them national acclaim and multiple accolades, establishing them as a reliable partner for modern companies seeking premium communication solutions.

Quick Stats
  • Business Size Supported : Undisclosed
  • Transparent Pricing : False
  • Pricing Model : Undisclosed
  • Trustpilot Score : Unavailable
  • BBB Rating : Unavailable
Quick Stats
  • Free Desktop App : True
  • Free Video Conferencing : True
  • Business Size Supported : Any
  • Transparent Pricing : True
  • Pricing Model : Per user per month
  • Customer Experience : Fair
  • Money-Back Guarantee : True
  • Trustpilot Score : 2.8 out of 5
  • BBB Rating : A+
Selling Points
  • Excellent customer support options
  • Flexible plans and customizable solutions
  • Fully-featured unified communication options
Selling Points
  • Caters to a wide variety of industries
  • Flexible plans
  • Scalable
  • Affordable
Services Offered
  • Undisclosed
    Call Analytics
  • Undisclosed
    Call Monitoring (User Management)
  • Undisclosed
    Call Recording & Voicemails
  • Undisclosed
    Cellphone Compatability
  • Undisclosed
    Cloud-Based Services
  • Undisclosed
    Desktop Application
  • Undisclosed
    Existing Hardware Compatability
  • Undisclosed
    International Telephone
  • Undisclosed
    International Toll-Free Number
  • Undisclosed
    Internet Fax
  • Undisclosed
    Local Numbers for All Users
  • Undisclosed
    Mobile App
  • Undisclosed
    Real-Time Reports
  • Team Messaging
  • Third-Party Software Integrations
  • Unified Communications as a Service (UCaaS)
  • Undisclosed
    Unlimited Calls
  • Undisclosed
    Unlimited SMS
  • Video Conferencing
  • Virtual Assistant/Receptionist
  • Virtual Phone Numbers
  • Voicemail to Email
Services Offered
  • Call Analytics
  • Call Monitoring (User Management)
  • Call Recording & Voicemails
  • Cellphone Compatability
  • Cloud-Based Services
  • Desktop Application
  • Existing Hardware Compatability
  • International Telephone
  • International Toll-Free Number
  • Internet Fax
  • Local Numbers for All Users
  • Mobile App
  • Real-Time Reports
  • Team Messaging
  • Third-Party Software Integrations
  • Unified Communications as a Service (UCaaS)
  • Unlimited Calls
  • Unlimited SMS
  • Video Conferencing
  • Virtual Assistant/Receptionist
  • Virtual Phone Numbers
  • Voicemail to Email
Compatibility
  • Undisclosed
    Android
  • Undisclosed
    iOS
  • Undisclosed
    macOS
  • Undisclosed
    Windows
Compatibility
  • Android
  • iOS
  • macOS
  • Windows
In-House Hardware Options
  • Undisclosed
    Adapters (Analog to VoIP)
  • Undisclosed
    Headsets
  • Undisclosed
    Intercom & Paging
  • Undisclosed
    IP Conference Phones
  • Undisclosed
    IP Desk Phones
  • Undisclosed
    Wi-Fi (Cordless) Phones
In-House Hardware Options
  • Adapters (Analog to VoIP)
  • Headsets
  • Intercom & Paging
  • IP Conference Phones
  • IP Desk Phones
  • Wi-Fi (Cordless) Phones
Training
  • Undisclosed
    Documentation
  • Undisclosed
    In-Person
  • Undisclosed
    Live Online
  • Undisclosed
    Videos
  • Undisclosed
    Webinars
Training
  • Documentation
  • In-Person
  • Live Online
  • Videos
  • Undisclosed
    Webinars
Customer Support
  • Demos
  • Undisclosed
    Email
  • FAQs
  • Undisclosed
    Help Guides
  • Undisclosed
    Live Chat
  • Mobile Application
  • Undisclosed
    Phone
  • Social Media
Customer Support
  • Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Undisclosed
    Social Media

Save Big on Business Phone Systems

Fill out a quick form to claim special offers on Business Phone Systems

image