Business Phone Systems
Top Companies in 2024
Star2Star vs VirtualPBX
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- Excellent customer support
- Flexible plans and customizable solutions
- Fully-featured unified communication options
- Mobile app available
- 24/7 support
- Free trial and demo
- Additional services
- Prices aren't disclosed on the website
- Limited integration
- Basic features not included in the starter plan
Star2Star provided innovative services to managed service providers, small and big businesses, and other organizations from the beginning of cloud-based Unified Communication (UC) solutions. Blended Architecture, their secret sauce, brought together all their communication tools—video, audio, fax, IM, and presence management—into one user-friendly platform. With tens of thousands of sites throughout the globe, Star2Star served approximately 10,000 enterprises in a wide range of sectors. A recent customer satisfaction study found that they maintained an extraordinary reputation for quality, earning 92%. This was far higher than the typical ratings in the telecom sector. Star2Star ceased operations after being acquired by Sangoma in 2021. However, their services are still accessible through Sangoma's portfolio. Anyone interested in learning more can peruse Sangoma's most recent product catalog and support materials.
VirtualPBX, founded in July 1997 by Stephen Lange and located in San Francisco, has been at the forefront of VoIP technology for more than 20 years. Initially focused on nutritional suggestions via dial-pad options, the firm swiftly shifted to advanced telephone solutions over the internet, removing the need for expensive physical PBX equipment. VirtualPBX provides many features for small and medium-sized businesses, including auto attendant, call forwarding, video conferencing, and business SMS. With great customer service, VirtualPBX offers scalable and adaptable solutions that adapt to changing demands, guaranteeing effective communication and increased productivity. Their dedication to service excellence, integrity, and exceptional customer care has gained them national acclaim and multiple accolades, establishing them as a reliable partner for modern companies seeking premium communication solutions.
- Business Size Supported : Undisclosed
- Transparent Pricing : False
- Pricing Model : Undisclosed
- Trustpilot Score : Unavailable
- BBB Rating : Unavailable
- Free Desktop App : True
- Free Video Conferencing : True
- Business Size Supported : Any
- Transparent Pricing : True
- Pricing Model : Per user per month
- Customer Experience : Fair
- Money-Back Guarantee : True
- Trustpilot Score : 2.8 out of 5
- BBB Rating : A+
- Excellent customer support options
- Flexible plans and customizable solutions
- Fully-featured unified communication options
- Caters to a wide variety of industries
- Flexible plans
- Scalable
- Affordable
- Call Analytics—Undisclosed
- Call Monitoring (User Management)—Undisclosed
- Call Recording & Voicemails—Undisclosed
- Cellphone Compatability—Undisclosed
- Cloud-Based Services—Undisclosed
- Desktop Application—Undisclosed
- Existing Hardware Compatability—Undisclosed
- International Telephone—Undisclosed
- International Toll-Free Number—Undisclosed
- Internet Fax—Undisclosed
- Local Numbers for All Users—Undisclosed
- Mobile App—Undisclosed
- Real-Time Reports—Undisclosed
- Team Messaging
- Third-Party Software Integrations
- Unified Communications as a Service (UCaaS)
- Unlimited Calls—Undisclosed
- Unlimited SMS—Undisclosed
- Video Conferencing
- Virtual Assistant/Receptionist
- Virtual Phone Numbers
- Voicemail to Email
- Call Analytics
- Call Monitoring (User Management)
- Call Recording & Voicemails
- Cellphone Compatability
- Cloud-Based Services
- Desktop Application
- Existing Hardware Compatability
- International Telephone
- International Toll-Free Number
- Internet Fax
- Local Numbers for All Users
- Mobile App
- Real-Time Reports
- Team Messaging
- Third-Party Software Integrations
- Unified Communications as a Service (UCaaS)
- Unlimited Calls
- Unlimited SMS
- Video Conferencing
- Virtual Assistant/Receptionist
- Virtual Phone Numbers
- Voicemail to Email
- Android—Undisclosed
- iOS—Undisclosed
- macOS—Undisclosed
- Windows—Undisclosed
- Android
- iOS
- macOS
- Windows
- Adapters (Analog to VoIP)—Undisclosed
- Headsets—Undisclosed
- Intercom & Paging—Undisclosed
- IP Conference Phones—Undisclosed
- IP Desk Phones—Undisclosed
- Wi-Fi (Cordless) Phones—Undisclosed
- Adapters (Analog to VoIP)
- Headsets
- Intercom & Paging
- IP Conference Phones
- IP Desk Phones
- Wi-Fi (Cordless) Phones
- Documentation—Undisclosed
- In-Person—Undisclosed
- Live Online—Undisclosed
- Videos—Undisclosed
- Webinars—Undisclosed
- Documentation
- In-Person
- Live Online
- Videos
- Webinars—Undisclosed
- Demos
- —Undisclosed
- FAQs
- Help Guides—Undisclosed
- Live Chat—Undisclosed
- Mobile Application
- Phone—Undisclosed
- Social Media
- Demos
- FAQs
- Help Guides
- Live Chat
- Mobile Application
- Phone
- Social Media—Undisclosed
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