Ovvi POS Review: Your One-Stop POS Solution
Ovvi POS is a complete point-of-sale system for restaurants and retailers. It offers excellent business solutions with its premium hardware and software. However, how does Ovvi POS measure up to industry-leading POS systems? Continue reading our full review to know all about it.
Ovvi POS has been in business for over 11 years and is headquartered in Stafford, Texas. It has become a leading developer of innovative technology for the restaurant, hospitality, and retail businesses. Ovvi POS is now available in over five countries while supporting nine different languages.
Ovvi offers comprehensive solutions to many businesses types such as convenience stores, fine dining, pizza shops, grocery stores, frozen yogurt shops, liquor stores, and bars and lounges. Ovvi POS has an open architecture software that allows you to create customer loyalty programs and receive detailed reports regarding any aspect of your business, to help it grow and manage it better.
Ovvi POS is running smoothly and is easy to use once you get the hang of it. The software packs many features that automate your business's workflow in many areas and help you identify your business's weaknesses while offering efficient solutions and services.
Ovvi offers business-enhancing solutions such as guest engagement tools, online ordering, accounting, and payroll integrations. Guest engagement tools include gift cards and loyalty programs that can turn any customer into a regular by gifting them store points that they can later redeem with future purchases or discounts.
For online ordering, business orders can customize their website to their branding and take orders through it, or through mobile applications. Finally, Ovvi integrates with a number of accounting and payroll applications such as:
More Ovvi POS features include:
Ovvi allows you to seamlessly manage your ordering processes with its intuitive menu design and split check capabilities. For restaurant menus, you can easily manage menus and create combo meals and deals.
For retail stores, you can add pictures to menu items and easily scan barcodes for a faster checkout process.
Inventory management lets you keep up with your items or ingredients in stock; when every purchase is made, the POS system deducts from the number of items in stock and automatically adds whenever an order is made. It also alerts you when an item or ingredient is low in stock so you can make an order in time.
You can also create and print bar code labels as you mix and match prices for multiple items. More inventory management features include adding unlimited items and departments, in addition to adding multiple taxes and easily managing vendors.
Table management allows you to set up a floor plan, view open and seated tables, open an order, and assign tables to servers. Ovvi POS's unique table planning allows you to create multiple sessions for your restaurant.
Table management can also help you redesign your floorplan and see which server is working on which tables. In addition, you can also split as many bills as required between tables, and its interface is easy to use and learn for your employees.
Ovvi POS for restaurants is available in nine languages which can be very helpful for bilingual employees. The language is changed depending on the employee's account and login credentials.
The languages supported are English, Spanish, Korean, Chinese, Vietnamese, Japanese, Thai, French, and Hindi.
Tableside Ordering and Payment
Ovvi offers handheld devices for tableside ordering and payment; this feature reduces the ordering queue and enhances customer experience with a fast ordering process. These devices are EMV/NFC enabled, which allows for any payment type so you can never miss a sale, and orders are sent directly to the kitchen without any mistakes.
Line Analytic Reporting
Line analytic and reporting provides you with a dashboard and insights on which items or line of products are driving your sales. It can also provide you with customized reports, some of which are:
- KPI — Key Performance Indicator Reports
- Sales Detail Report
- Sales Summary Reports
- Product Mix Report
- Top 10 Selling Items
- Employee Hours and Wages Report
- Order Exception Reports
- EOD Reports
- Payment Type Reports and Many More Analytic Reporting
Return Item Process
Ovvi POS will help you process returned items fast and easily. You can do so by scanning the returned products or their receipts' barcodes to pull the order. You can offer your customers store points in exchange for the returned items so they can use them to purchase other products.
Barcode Scanning and Label Printing
Ovvi POS allows you to print product labels, which would include the product's name, price, SKU, and barcode. You can easily scan any item's barcodes to look them up in the system and keep a clear count of your inventory.
Scale Scanners and Meat Market Scale Integrations
You can integrate scales in your meat market or grocery stores with Ovvi's point-of-sale system. The system can scan and read price or weight embedded bar codes from a single interface layout.
Ovvi POS is a semi cloud-based point-of-sale system; it allows you to manage multiple store locations at once. Some features and benefits for multi-store management include:
- Comprehensive multi-store analytic reporting
- Inventory Control
- Food Cost Analysis
- Time & Attendance
- Labor Scheduling
Ovvi offers several hardware devices that match its premium point-of-sale system. Exclusive for restaurants are self-serving kiosks; available in 21.5" floor stands and table or wall mounts. In addition, it includes a 21.5' projected touch screen in portrait mode and an integrated design with a built-in Epson printer.
Kitchen displays allow staff to bump, select and recall orders, in addition to displaying order arrival and preparations times. Moreover, kitchen displays allow you to ensure guest safety by accommodating dietary restrictions or other modifications.
Ovvi Mobile Tablet
Ovvi's mobile tablet is packed with over 600 features and capabilities, some of which include:
- 8" Touch Screen Display
- Built-in Thermal Printer
- EMV/NFC Chip Reader
- Powerful Quad-Core POS
- Built-in Wi-fi & GPRS Capabilities
- Convenient back strap carrier
- 100% Cloud Back Office
- Easy to Use Mobile Device
- Tableside Ordering
- EMV Chip Card Enabled Tableside Payments
- Secure and Safe
- Track Business in real-time
- Support Multi-Language Mode
Other pieces of hardware for retail stores and restaurants include:
- Ovvi Black Bundle
- Includes terminal and cash drawer
- 10-inch customer display
- EMV Payment processing devices
- Kitchen Printer
Ovvi POS Software: $69 per month, paid annually.
Hardware Bundle: Quote-based, includes:
- All-in-one POS solution
- Quad-core Celeron Processor
- 4 GB RAM
- 128SSD HDD
- 15.6” Touchscreen monitor
- Thermal receipt printer
- Cash drawer
Installation: $75 per station, includes:
- Easy remote installation
- Comprehensive training
- EMV terminal setup
- Go live support
- 24/7 tech support
Credit Card Processing: $0.05 per transaction with next-day funding.
You can contact Ovvi's customer support team by phone, email, or by submitting a form on their Contact Us page on their website. Live chat is also available on their website for fast and direct communication with their team.
- Phone: (800) 767-9585
- Email: [email protected]
Ovvi also offers a free demo for you to try out their POS system; you only need to schedule for one on their website by clicking on "Request a Demo" and filling the form.
Ovvi POS is a comprehensive point-of-sale system that offers complete solutions for restaurants and retail shops of many kinds. You can try out a demo of their software before making a purchase to test out its premium features. Ovvi is rated 4.5 with 90% excellent reviews on Trustpilot. Customer reviews praise its flexibility for supporting different shop types and its seamless integrations.