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Ovvi POS vs Lightspeed Restaurant U-Series

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Pros
  • Scalability
  • Full integration with many third-party tools
  • Affordable pricing options
  • 24/7 customer service response
Pros
  • Easy to use
  • Full third-party integration
  • Remote access
  • Transparent pricing
Cons
  • Does not offer iPad options
  • Problems with accurate sales tax calculation
Cons
  • Must use their payment processor
  • More expensive than some providers
  • Lack of support
  • Many customer complaints
Summary

Ovvi, a leading player in the POS industry, stands out with their commitment to innovation and efficiency. They have quickly become a trusted name, founded in 2020 and headquartered in Stafford, Texas. Their comprehensive suite of services caters to a diverse range of businesses, from restaurants to retail outlets, providing tailored solutions to meet specific needs. What sets them apart is their emphasis on user-friendly interfaces and customizable features, empowering businesses to streamline operations seamlessly. Their POS system offers a range of customizable software and hardware options, ensuring flexibility and scalability. Their seamless integration with third-party services is noteworthy, enabling businesses to optimize processes and enhance productivity. While customer feedback varies, many commend their responsive customer support and intuitive interface. Despite some mixed reviews, they continue to solidify their industry credentials through ongoing innovation and dedication to customer satisfaction. For businesses seeking reliable POS solutions focusing on customization and efficiency, Ovvi presents a compelling option worthy of exploration and consideration.

Summary

Upserve opened their doors in 2009 in Providence, Rhode Island. Expanding their offerings over the years has brought them from being a social network to a leading POS provider. The company offered multiple price packages and helped customers choose their hardware and software packages to meet their unique business needs. Upserve serves merchants in over 100 countries, expanding beyond North America with Lightspeed’s acquisition. The POS system offered by Lightspeed U-Series works with Windows, MAC, iOS, and Android, offering seamless integration for top third-party applications like QuickBooks, Grubhub, and DoorDash. The company has received mixed reviews over the years, with many customers pleased with the ease of use and customer support, while others complain about system crashes and ineffective support services. Upserve’s name means putting customers first and listening more than talking, which has helped them become a trusted source for POS systems in the restaurant and retail markets.

Quick Stats
  • Trustpilot Score : 1.7 out of 5
  • Customer Experience : Fair
  • Transparent Pricing : False
  • Pricing Model : Package deals paid annually
  • BBB Rating : Unavailable
Quick Stats
  • Trustpilot Score : 4.4 out of 5
  • Customer Experience : Fair
  • Transparent Pricing : False
  • Pricing Model : Undisclosed
  • BBB Rating : D+
  • Money-Back Guarantee : False
Selling Points
  • Ease of use and efficiency
  • Seamless workflow options
  • Fast and efficient payment processing
  • Customizable enhanced features
Selling Points
  • Serves merchants in over 100 countries
  • Offers customization options
  • Simple design with customizable options
System Features
  • Automated Payroll
  • Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Undisclosed
    Free Hardware
  • HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Time Tracking
  • Virtual Terminal
System Features
  • Undisclosed
    Automated Payroll
  • Undisclosed
    Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Free Hardware
  • Undisclosed
    HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Time Tracking
  • Virtual Terminal
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Hardware
  • Undisclosed
    Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Undisclosed
    Receipt Printer
  • Self-Service Kiosk
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Undisclosed
    Customer-Facing Display
  • Undisclosed
    Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • Undisclosed
    iOS
  • Undisclosed
    macOS
  • On-Site Installation
  • Windows
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • iOS
  • macOS
  • Undisclosed
    On-Site Installation
  • Windows
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • One-Time License
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • One-Time License
Training
  • Undisclosed
    Documentation
  • In-Person
  • Live Online
  • Videos
  • Undisclosed
    Webinars
Training
  • Undisclosed
    Documentation
  • In-Person
  • Live Online
  • Videos
  • Webinars
Supported Payment Options
  • Undisclosed
    ACH Processing
  • Cash Transactions
  • Undisclosed
    Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Social Media
Customer Support
  • Undisclosed
    Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Undisclosed
    Mobile App
  • Undisclosed
    Phone
  • Social Media

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