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Inside ExtensisHR: A Comprehensive Review

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Inside ExtensisHR: A Comprehensive Review

Updated November 9th, 2023

ExtensisHR is a Professional Employment Organization (PEO) that has been at the forefront of helping businesses streamline their HR process, cut costs, and thrive since 1997. This company has continuously pushed the boundaries of HR management, leveraging innovative solutions to support organizations in attracting and retaining top talent. In this article, we delve into the world of ExtensisHR, exploring their comprehensive suite of services and unique offerings, and study the advantages and disadvantages that ultimately make the final decision.


All business sizes
Demo availability
Referral rewards
Mobile app accessibility
Wide industry coverage


Employee self-service unavailable
No NAPEO accreditation
Lack of transparency


Quick Stats

Business Size
Small and medium-sized (SMB)
Customer Experience
Expert HR Guidance
BBB Rating
Trustpilot Score
NAPEO Member
Not Available
ESAC Accreditation

At a Glance

Established in 1997 and headquartered in Nashville, Tennessee, United States, ExtensisHR is on a mission to help businesses simplify HR management, reduce costs, and gain access to expertise and high-touch offerings that can aid them in attracting and retaining top talent. They have received recognition for their exceptional workplace culture, employee well-being, and its dedication to diversity and inclusion. Additionally, they hold the PEO Reliability & Financial Assurance accreditation from the Employer Services Assurance Corporation (ESAC) and the Certified Professional Employer Organization (CPEO) certification from the Internal Revenue Service (IRS), demonstrating their commitment to financial reliability and adherence to industry standards. 

Industries & Businesses

ExtensisHR is a versatile human resource and Professional Employer Organization (PEO) provider, serving a wide range of industries and businesses of all sizes, including startups. Their client base covers many sectors, such as Business Services, Financial Technology, Life Sciences, Fashion Designers, Consumer Products, Healthcare, Marketing, Financial Services, Media, Non-Profit, Professional Services, Real Estate, Schools, Specialty Retailers, Specialty Wholesalers, Technology, Special Trade Contractors, Light Manufacturing, and more. Extensis plays a pivotal role in enhancing businesses' HR and performance management capabilities across the board by offering tailored HR solutions to meet the unique needs of each industry.

Services & Features

ExtensisHR offers an extensive range of PEO services to simplify your HR, payroll, and benefits administration. Their exceptional features include:

Dedicated HR team: Extensis offers a reliable, certified, in-house team of HR professionals, payroll, benefits, and risk management. This team offers guidance, employee training, technology solutions, and talent management.

Effortless payroll: Extensis covers all aspects of payroll processing, tax filing, and compliance, allowing your business to focus on its core operations.

Premium employee benefits: Through partnerships with industry leaders, Extensis provides a range of competitive benefits, including medical, dental, vision insurance, and retirement plans, ensuring your employees access to top-tier benefits.

Exceptional employee care: Extensis takes employee satisfaction to the next level with platinum-level HR services. This includes healthcare advocacy, dedicated employee support, and one-on-one benefits meetings for new hires.

Reliable risk & compliance: With accreditation from ESAC, CPEO certification from the IRS, SOC 1 Type II certification, and independent audits conducted by a national CPA firm, Extensis helps your business maintain effective compliance and risk mitigation measures.

ExtensisHR provides these services through two distinct plans:

PEO Solution plan: This comprehensive offering delivers outsourced HR, payroll, and benefits administration support. It includes personalized solutions, employee benefits such as medical, dental, and vision insurance, access to HR experts, talent management, and risk management services designed to ensure compliance.

PEO Premier Solution plan: This plan provides a platinum-level HR experience with certified experts, Fortune 500-level benefits, and streamlined implementation and onboarding support. This ensures businesses remain compliant with HR regulations and effectively mitigate legal risks.

How does ExtensisHR work?

ExtensisHR provides comprehensive HR, payroll, benefits administration support, and innovative technology solutions. To partner with Extensis, you can visit their website or contact them through their toll-free number. They offer two PEO solutions catering to your business needs. Upon partnership, you gain access to a dedicated HR team that doesn't replace your HR managers, innovative technology, and the option for platinum-level HR services through the PEO Premier Solution.

How Much Does It Cost?

The cost of ExtensisHR's services is tailored based on the individual needs of your business, the size of your organization, and the specific level of services required. The recommended approach is to reach out directly to Extensis through their official website or by calling them to obtain precise pricing details.

Pros & Perks

ExtensisHR offers a range of compelling advantages that make it a valuable business partner. From its extensive industry coverage to mobile app accessibility, they prioritize adaptability and convenience, catering to companies of all sizes.

Wide industry coverage

ExtensisHR's extensive industry coverage is a testament to its adaptability and expertise. The ability to serve a wide variety of industries, including healthcare, technology, fashion, and more, means they have an in-depth understanding of the specific HR requirements and challenges that businesses in different sectors face. This ensures clients benefit from industry-specific insights and solutions tailored to their unique needs, making Extensis a reliable PEO partner for companies across diverse industries.

Mobile app accessibility

ExtensisHR's mobile app availability sets them apart by providing businesses and employees with on-the-go access to HR services. This all-in-one app allows easy access to crucial HR functions, such as payroll management, benefits information, time tracking, and more. The accessibility of HR services through a mobile app enhances flexibility, enabling employees to manage their HR-related tasks anywhere, anytime.

All business sizes

ExtensisHR's commitment to serving all business sizes, from startups to larger enterprises, is a key advantage. They recognize that the HR needs of businesses can vary significantly based on their size and complexity. Extensis customizes its HR solutions to accommodate these differences, ensuring clients receive support and services that align with their unique requirements. This scalability and flexibility make Extensis an ideal choice for businesses at any growth stage.

Demo availability

ExtensisHR's demo availability allows businesses to experience their comprehensive HR solutions firsthand. By requesting a demo and booking a session, companies can explore Extensis's full spectrum of services. This allows potential clients to understand how Extensis can address their specific HR challenges, streamline operations, and enhance workforce management.

Referral rewards

ExtensisHR's referral program underscores their commitment to client satisfaction and offers a financial incentive for businesses. Through this program, clients can earn substantial referral rewards, potentially up to $18,750. By recommending ExtensisHR's services to other companies, businesses can not only benefit from superior HR solutions but also receive significant financial rewards, making it a mutually advantageous partnership for both the referrer and the referred.

Cons & Drawbacks

While ExtensisHR presents several strengths, it's important to be aware of certain limitations as well. From the absence of NAPEO accreditation to issues with transparency and employee self-service, there are factors to consider when evaluating Extensis as your HR solutions provider.

No NAPEO accreditation

One notable disadvantage of ExtensisHR is the absence of National Association of Professional Employer Organizations (NAPEO) accreditation. NAPEO accreditation signifies a commitment to high industry standards and best practices in the PEO field. While a lack of accreditation does not necessarily imply inferior service quality, it may lead some businesses to prefer PEO providers with this endorsement for the added assurance of industry compliance and expertise.

Employee self-service unavailable

Another limitation of ExtensisHR is the absence of an employee self-service portal or platform. Employee self-service tools can significantly enhance efficiency by allowing employees to independently access and manage their HR-related tasks, such as benefits enrollment and time tracking. The absence of such a feature may result in more daily HR tasks falling on administrative staff, potentially impacting operational efficiency.

Lack of transparency

ExtensisHR lacks transparency, particularly in terms of pricing, service cancellation procedures, and detailed service offerings. The absence of upfront pricing information can make it challenging for businesses to assess the cost-effectiveness of ExtensisHR's services compared to other providers. Moreover, a lack of clarity on how to cancel the service can be a source of frustration, potentially leading to salespeople pressuring businesses to stay with the service when calling to cancel their partnership. Additionally, specific services under payroll, risk management, and HR solutions are not explicitly outlined, leaving potential clients seeking information with more questions than answers.

ExtensisHR Reviews

While there's only one G2 review to draw insights from, it highlights ExtensisHR's strengths in streamlining HR processes and ensuring compliance with regulations. Notably, Extensis boasts in-house compliance expertise and emphasizes the importance of efficient workplace practices. However, it's essential not to base your decision solely on a single review. It's advisable to conduct further research. If concerns regarding transparency or the limited number of reviews arise, exploring other IRS and ESAC-approved alternatives with more extensive customer feedback is prudent.

How Do I Contact ExtensisHR? 

You have several options for getting in touch with ExtensisHR. You can reach out to them by filling out the contact form on their website or by calling them at (888) 473 6398 or by email. If you prefer face-to-face communication, their physical office addresses are conveniently listed on their website. Additionally, for those who like to stay connected through social media, you can reach them through various platforms like LinkedIn, X (Twitter), Instagram, and Facebook.

Concluding Remarks

In conclusion, ExtensisHR is a multifaceted HR and PEO provider with a rich service history spanning diverse industries and businesses of all sizes. While its strengths in wide industry coverage, mobile app accessibility, and flexible solutions are evident, it's crucial to be mindful of potential disadvantages like the lack of NAPEO accreditation, limited transparency, and the absence of an employee self-service platform. As with any significant business decision, consideration of your organization's specific needs is essential. Businesses can make informed choices that enhance their capabilities and workforce management by doing so.

Uncover alternative service providers that suit your business needs through our comparison tool. Take a closer look at our selection of top PEO companies for a detailed overview.

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