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Salesforce Health Cloud

Salesforce Health Cloud Review: Prices, Features, and Benefits!

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Salesforce Health Cloud Review: Prices, Features, and Benefits!

Salesforce is a vast software platform that provides professional services across many different industries. Their team of committed tech experts has done wonders with their evolving business models. It is no wonder that many businesses choose to outsource with them and their scalable, agile platforms that are quite useful and feature-rich.

In addition to the many services provided by the Salesforce ecosystem, they also provide industry-leading medical services with their healthcare software system, Health Cloud! With it, your organization can seamlessly deliver smart, connected, personalized experiences for patients or members from absolutely anywhere and from any device.


Time saving
Easy to use
Free trial and demo available


A bit pricy


Quick Stats

Customer Support
Patient Portal
Not Available
Practice Group Size
Subscription Price

Named the #1 healthcare CRM system for the fourth year in a row, Salesforce can help you deliver trusted medical solutions from anywhere. Keep reading to find out more about them and their services in detail.

A Brief About Salesforce Health Cloud

Salesforce Health Cloud is a medical services branch under the umbrella of the brand Salesforce. With their trusted, well-rounded, and customer-centric services, you can provide for your patients like never before.

If you have used other Salesforce platforms before, then you will find absolutely no trouble navigating through Health Cloud. It is quite simple to use for new users as well. Furthermore, in addition to all of the useful CRM features you can get with Salesforce, you will also be receiving industry-specific solutions and healthcare features for your practice.

With Salesforce, you will get personalized engagement on an integrated, smart platform that can enhance results while minimizing costs. Practices overall can benefit from their medical data models, their customer-360 platforms, and many more features designed specifically to save them time and money, as well as to increase revenue.

Salesforce has indeed made a name for itself as the number one CRM. With a vast suite of industry-specific apps, including hybrid care, sales, patient services, and so much more, it is safe to say that they are experts in the field. You can trust that your practice will be in professional, experienced, and capable hands. Keep reading to see the most important and innovative features, solutions, and benefits for Health Cloud users.

Features, Solutions, and Benefits of Salesforce Health Cloud

Salesforce has become a well-known name in the business world. They are dedicated to providing the absolute best features, solutions, and benefits to retain their well-deserved status. Here are some of the most helpful features that are provided with their healthcare software, Health Cloud:


  • EMR
  • Cloud-based and secure
  • Tracking Performance
  • Built-in Analytics and insights
  • AI tech
  • Contact Tracing
  • Medical and Insurance Data Models
  • Social Determinants
  • Custom Care Plan and Management
  • Referral Management
  • Utilization Management
  • Program Management
  • Personalized Engagement
  • Guide Members to Make Benefits Simple
  • Interoperability
  • Medical CRM
  • Social and Mobile Tech
  • Biotech
  • And many more!

In addition to the features above, there are many benefits to outsourcing with Salesforce for your practice in general. Here are some of the main benefits of their software for your practice:


  • HIPAA compliance

The Salesforce platform is entirely Health Insurance Portability and Accountability Act (HIPAA) compliant. This way, your practice can easily avoid legal issues and risks. All of your sensitive patient data is protected and secure on the cloud.

  • User-friendly platform

Health Cloud, just like the rest of Salesforce’s software, is completely user-friendly. With Health Cloud, healthcare teams have easy access to medical and non-medical patient records and member data. This includes current medical conditions, medications, preferences regarding communication, appointment records, data from the EHR or other systems, and much more. Teams, therefore, can work smarter, and more efficiently, across patient or member groups. This will enable them to provide insightful care easily and much more effectively.

  • Customized patient experience

With the software, you can effortlessly connect care teams to a complete view of every patient on a single, unified platform. This way, you can transform your call center and quickly connect patients with the care that is required. This solution seamlessly provides a custom, patient-centric experience overall. You can also easily determine what social factors are affecting the outcomes in order to improve general results. All of this ensures a scalable, patient-centric experience across your practice.

Obtain, support, and engage with your patients for the duration of their healthcare experience. With the software, you can streamline engagement platforms and connect people with info and important data that will improve processes.

  • MedTech teams can easily connect with their customers

You can now completely renovate virtual sales, relationships with service providers and customers, patient engagement, and more to boost value and improve results. Your practice will increase its revenue, and therefore achieve commercial excellence by integrating sales, services, marketing, and other operations with the important data provided by the software. You can also easily provide your team with contact tracing, patient monitoring, and automated follow-ups to quickly respond to any healthcare emergency.

  • Cost-effective

With Salesforce, you can be sure that you will be investing in a solution that can save you so much money in the long run. In addition to this, it is also a cost-effective solution because when you save huge amounts of time with their software by taking care of all of the tasks that were previously done manually through automating them, you will have more time to work on improving your practice. This means that you can better focus on your patients and improve your services; this will eventually enhance your solutions and boost your revenue with a relationship platform.

  • Time-efficient

You can also vastly reduce the time spent on marketing by integrating systems and teams on a single and secure cloud-based platform. You may now easily access real-time data from any device with your personalized communication tools.

  • Improved Services

You can enhance patient programs and services, while also reducing overall costs. With the software system, you can easily create connected and personalized experiences. Your services will only improve once you have more time to focus on your practice instead of technical tasks that the software can take care of automatically.

  • Free 30-Day Trial: Health Cloud for Emergency Response

Health Cloud by Salesforce provides a free 30-day trial, in addition to all of the benefits and solutions above! Keep scrolling to read about the plans they offer.

Plans and Prices of Salesforce Health Cloud

You are guaranteed your money’s worth with Salesforce’s healthcare software services. There are two plans for you to choose from. Below, you will find the prices of each of these plans, as well as a brief description of them.

  • Enterprise Plan

This is an excellent and well-rounded CRM for healthcare and life sciences. The starting price is $300 per user per month, billed annually.

  • Unlimited Plan

With this package, you can get unlimited and all-inclusive CRM features and services for healthcare and life science solutions. The price of this package is $450 per user per month, billed annually.

Customer Service at Salesforce Health Cloud

It goes without saying that customer support at Salesforce is great. This is no different for their medical and healthcare services. To get in touch with the Health Cloud team today, you can call them at 1-800-720-0371 for general questions or 1-800-664-9073 for support. They have a live chat on their website as well. You can also get in touch with them by messaging them on their social media accounts. They have accounts on Facebook, Instagram, LinkedIn, and Twitter, in addition to a YouTube channel and a blog.

Here is their location in case you would like to contact them in person:

Salesforce, Inc. Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States.

Final Statement on Salesforce Health Cloud

Salesforce Health Cloud is a leading CRM platform that provides excellent and feature-rich services and solutions for practices of all sizes. Our final verdict on them is that they have excellent ratings and reviews, unparalleled features to ensure a seamless experience, and great customer support for patients and customers; we highly recommend them to all healthcare workers looking for a software system to make their life at work much easier.

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