Compare between Salesforce Health Cloud and other vendors

Health Cloud is a patient management software designed for healthcare providers and organizations. It combines medical history, health records, lab results, and other contextual data into a unified view, allowing care teams to coordinate more effectively and improve patient outcomes.

Key features include unified patient management, medication management tools, scheduling appointments, and integrations with sales and service tools like Sales Cloud. These functions reduce administrative complexity and strengthen healthcare delivery by enabling connected engagement experiences.

Health Cloud maintains a strong compliance mindset with healthcare industry regulations like HIPAA. Features like Salesforce Shield add an extra layer of data security through encryption, audit trails, and monitoring, ensuring healthcare organizations can manage sensitive health information responsibly.

Health Cloud is sold through tiered subscription plans billed per user, per month, with costs varying by edition and add-ons. Pricing can increase as organizations add features like advanced analytics, data aggregation, or industry-specific modules. Smaller practices may find the cost high compared to other patient management software, while larger healthcare organizations often justify the investment through improved efficiency and outcomes.

Health Cloud is available on mobile, giving healthcare providers and staff real-time access to health records, patient information, and schedules. Mobile access supports patient management from anywhere, helping reduce administrative complexity and enabling healthcare operations such as updating medical records, reviewing lab results, or coordinating health services on the go.