Nissan Extended Warranty Review: 2,300+ Parts Covered

What Is Nissan Security+Plus?

Nissan Security+Plus is a factory-backed vehicle service contract program administered by Nissan Extended Services North America (NESNA), which was established in 2005 and is headquartered in Franklin, Tennessee. The program offers several levels of extended protection for eligible Nissan vehicles, including options for certain certified pre-owned and electric models, including Nissan CPO vehicles that meet applicable eligibility requirements. Unlike third-party warranty providers and other third party companies, Security+Plus coverage is backed by Nissan, with covered repairs generally handled through authorized dealerships by factory-trained technicians using genuine Nissan or Nissan-approved parts. Contracts can also include ownership benefits such as roadside assistance, rental car reimbursement, and trip interruption coverage.

Nissan Security+Plus: Coverage & Costs

Nissan Security+Plus offers three main extended protection plans for eligible Nissan vehicles, ranging from core mechanical coverage for major components to broad protection across most vehicle systems. Current plans can provide coverage for up to eight years or 120,000 miles, while eligibility and available terms depend on the vehicle, mileage, and selected contract. The preferred plan will ultimately depend on how much protection the owner wants and which vehicle systems they want covered.

Available plans and coverage

Nissan structures their extended warranty coverage around Powertrain Preferred, Silver Preferred, and Gold Preferred. Each step increases the number and types of covered components, giving owners a choice between lower-level mechanical protection and broader coverage for electrical, technology, comfort, and other essential vehicle systems.

• Powertrain Preferred: Covers more than 950 components, with protection centered on major systems such as the engine, transmission, drive axle, brakes, electrical system, steering, and suspension. Covered parts can include components such as fuel injection sensors and the automatic transmission control module, depending on the vehicle and contract. This is the most basic of the three plans and may make sense for owners mainly concerned about major mechanical repair costs
• Silver Preferred: Expands Powertrain Preferred by covering hundreds of additional components. Nissan's current coverage guide lists more than 1,640 covered components across systems such as the engine, transmission, brakes, electrical system, steering, suspension, air conditioning and heating, body and interior, and certain driver-assistance and infotainment components
• Gold Preferred: Provides the broadest Security+Plus coverage, with more than 2,300 components included according to Nissan's current component guide. Coverage extends across major mechanical and electrical systems as well as body and interior equipment, advanced driver-assistance systems, infotainment, climate-control components, and eligible hybrid or electric-vehicle components. This includes protection for certain advanced driver assistance systems, depending on the vehicle and contract. It is the strongest fit among the three plans for owners seeking coverage closest to the scope of the original factory warranty

Nissan also offers dedicated protection options for eligible electric vehicles. These EV protection options can cover components such as the electric motor, inverter, reduction gear, electrical systems, advanced driver-assistance technology, infotainment, steering, suspension, and climate-control equipment. High-voltage electric battery cells, modules, and sensors are excluded from Security+Plus EV coverage.

Coverage does not mean every repair is included. Nissan states that coverage and exclusions depend on the specific vehicle service contract, so owners should check the General Contract Exclusions and Contract Provisions in their agreement for complete coverage details before purchasing. Security+Plus contracts can also include benefits such as 24/7 roadside assistance, rental car reimbursement, towing, and trip interruption coverage for qualifying breakdowns.

How much does Nissan Security+Plus cost?

Nissan does not publish one fixed price for Security+Plus extended warranty coverage because the cost depends on the vehicle and contract selected. Their current website offers an estimator that uses the Nissan model, model year, mileage, and desired term to show available coverage and non-binding pricing, with final quotes available through participating Nissan dealers. Vehicles generally need to have fewer than 100,000 miles to qualify through the standard online Extended Protection Plan estimator. Since average repair costs can vary considerably by vehicle and the type of mechanical failure, the value of coverage also depends on the unexpected repair costs an owner may face during the contract term.

Rather than using the independently reported $800 to $4,000+ estimates previously associated with these plans, we recommend relying on Nissan's current estimator or requesting a dealer quote. Comparing the quoted contract price with potentially expensive repair bills and other pocket expenses can help owners determine whether a particular plan is a good value option for their vehicle. Nissan also advertises a 0% Consumer Payment Plan with no credit check and flexible terms of up to 24 months, which can spread the contract cost across equal monthly payments rather than requiring the full amount upfront.

What are the contract terms?

Security+Plus Extended Protection Plans are available for terms reaching up to eight years or 120,000 miles, although the options offered depend on vehicle eligibility and the contract purchased. Deductibles also vary by contract, so Nissan directs customers to their individual agreement for the applicable amount.

Most plans can be transferred to another owner following a private-party vehicle sale. Nissan states that transfer requests generally must be submitted within the timeframe specified in the contract, usually within 30 days of the sale, and may require a state-specific transfer fee. Contracts can also be canceled according to their applicable terms and state requirements, but Security+Plus contracts cannot be extended or renewed once purchased.

For covered repairs, Nissan recommends using participating Nissan dealerships, and coverage can be used at participating dealers across the United States, excluding U.S. territories. Taking the vehicle to an authorized Nissan dealership also keeps the repair within the manufacturer’s service network. The dealer generally obtains authorization before beginning covered work, and Nissan typically pays the dealership directly for approved repairs, minus any applicable deductible.

Nissan Security+Plus Advantages

• Factory-backed coverage with Nissan-specific repairs: Security+Plus is backed by Nissan rather than an independent vehicle service contract company. Covered repairs can be handled at participating Nissan dealerships by factory-trained technicians using genuine Nissan or Nissan-approved parts, which may appeal to owners who want their vehicle serviced within the manufacturer’s network
• Three coverage levels with broad protection available: Drivers can choose among Powertrain Preferred, Silver Preferred, and Gold Preferred instead of relying on a single coverage level. Gold Preferred covers more than 2,300 components, while the lower tiers provide options for owners who do not need the broadest available protection
• Coverage options for eligible electric vehicles: Nissan offers extended protection designed for eligible EVs, with coverage available for electric-drive and vehicle systems such as the motor, inverter, electrical equipment, climate controls, and certain technology components. This gives Nissan EV owners access to manufacturer-backed protection tailored to components that differ from those in gas-powered vehicles
• Roadside and travel benefits add value beyond repairs: Security+Plus plans can include 24/7 roadside assistance, rental car reimbursement, towing, and trip interruption coverage. These roadside assistance benefits can provide emergency roadside assistance for situations such as a flat tire, while available trip interruption benefits can help with some of the expenses and disruptions that come with a covered breakdown, especially when it happens away from home. Eligible customers may also receive trip interruption reimbursement according to the limits and conditions of their contract
• Payment plans can make coverage easier to budget for: Nissan advertises a 0% Consumer Payment Plan with no credit check and terms of up to 24 months for eligible purchases. This allows qualifying customers to spread the cost of coverage across payments without adding financing interest
• Transferable coverage can follow the vehicle to a new owner: Eligible Security+Plus contracts can generally be transferred after a private-party sale when Nissan’s transfer requirements are met. Owners who sell their vehicle before coverage expires may therefore be able to pass the remaining protection to the buyer rather than losing the unused contract

Why You Might Not Choose Nissan Security+Plus

• No single published price for coverage: Security+Plus pricing varies based on factors such as the vehicle, mileage, coverage level, and contract term. Although Nissan offers an online estimator, displayed prices are non-binding, so customers still need to confirm the final cost with a participating dealer before purchasing
• Repair flexibility is more limited than with some third-party plans: Nissan recommends taking covered vehicles to participating Nissan dealerships, where technicians are familiar with Security+Plus claims and repairs. Drivers who prefer a local independent mechanic may find this setup less convenient than a vehicle service contract that allows repairs at a wider range of licensed facilities
• Standard eligibility excludes some higher-mileage vehicles: Nissan’s standard online Extended Protection Plan estimator requires vehicles to have fewer than 100,000 miles. This can make Security+Plus less accessible to owners looking for extended warranty coverage after their Nissan has already accumulated significant mileage
• Contracts cannot simply be renewed after they expire: Nissan states that Security+Plus contracts cannot be extended or renewed. Owners who want continued protection after reaching their contract’s time or mileage limit may therefore need to look for another coverage option, assuming their vehicle remains eligible
• Existing factory coverage can affect the value: Owners should consider how much protection remains under their Nissan factory vehicle warranty, including the Nissan powertrain warranty, before paying for additional coverage. Security+Plus supplements factory coverage rather than replacing it, so the value of purchasing a contract can depend partly on the vehicle’s age and remaining warranty protection
• Customer feedback points to claims-related frustrations: Some complaints involving Nissan Extended Services North America describe disagreements over covered repairs, authorization decisions, reimbursement, or communication during claims. These experiences do not represent every contract holder, but they make reviewing the specific contract exclusions and claims requirements especially useful before purchasing

What Are Customers Saying About Nissan Security+Plus?

Customer feedback specifically about Nissan Security+Plus is limited and leans negative on the Better Business Bureau (BBB). Nissan Extended Services North America (NESNA), which administers Security+Plus, is BBB accredited and holds an A+ rating, while their customer review score is currently 1.2 out of 5. The provider does not appear to have a dedicated Trustpilot profile for Security+Plus or NESNA, making the BBB one of the clearer sources of program-specific public feedback.

Positive feedback

Positive public reviews specifically discussing Security+Plus are limited, making it difficult to identify consistent patterns of customer satisfaction. Some BBB complaints show customers reaching satisfactory resolutions after NESNA reviewed their cases, but complaint resolutions should not be treated as positive reviews. Given the limited favorable feedback available, prospective customers may find it helpful to ask current or former contract holders about their experiences and discuss the claims process with a participating Nissan dealership before purchasing.

Critical feedback

Critical BBB feedback focuses largely on the claims process. Customers describe delays while waiting for inspections or repair authorization, disagreements over whether certain repairs qualify for coverage, concerns about rental reimbursement during lengthy repairs, and difficulty getting clear answers while their vehicles remain at repair facilities. Other complaints involve cancellations and refunds, suggesting that customer frustrations can extend beyond repair claims.

How does Nissan respond to complaints?

NESNA responds to complaints submitted through the BBB, often explaining applicable contract terms, claim decisions, inspection findings, reimbursement limits, or the next steps in a case. Some complaints show the company working with customers toward a resolution, although the outcome depends on the circumstances and contract terms involved. Their responses show that NESNA engages with formal complaints and provides their position when customers raise disputes.

How Can You Contact Nissan Security+Plus?

Nissan Security+Plus provides several ways to get help with plan questions, existing contracts, claims, and roadside assistance. Support options vary depending on the type of assistance needed:

• Security+Plus sales specialists: Call 1-833-330-5429 for plan information and quotes. Support is available Monday through Friday from 7 AM to 8 PM CST and Saturday from 9 AM to 3 PM CST. Customers can also use the official contact form to request a callback
• Existing contract support: Call 800-647-7261 or text 615-675-9353 for assistance with Vehicle Service Contracts, CPO or Certified Select Wrap plans, and Prepaid Maintenance Agreements
• Claims assistance: Call 800-888-5245 for help with Vehicle Service Contract, CPO Wrap, and Prepaid Maintenance claims
• 24/7 roadside assistance: Nissan provides round-the-clock roadside support, with the appropriate contact number depending on the plan. Current numbers are available on the Security+Plus Roadside Assistance page

Customers can also visit the Security+Plus FAQ for information about claims, repairs, deductibles, cancellations, transfers, and other contract questions. Nissan publishes plan brochures, coverage guides, and sample contract information online, giving customers a way to review coverage terms and exclusions before contacting support. Reading the full brochure for the applicable plan can provide more detail about covered components, exclusions, benefits, and contract conditions.

Is Nissan Security+Plus Worth It?

Nissan Security+Plus can be worth it for owners who plan to keep their Nissan beyond the factory warranty and want protection against future mechanical repair costs. The combination of factory-backed coverage, three protection levels, and repairs through participating Nissan dealerships gives the program a clear advantage for drivers who prefer staying within the manufacturer’s service network.

The plans are best suited for Nissan owners who value factory-trained technicians, genuine Nissan or Nissan-approved parts, and access to broad exclusionary coverage through Gold Preferred. EV owners and eligible CPO buyers also have dedicated coverage options. On the other hand, final pricing varies by vehicle and contract, repair flexibility is more limited than with some third-party providers, and public customer feedback includes complaints about claims and communication.

Before purchasing, compare Security+Plus with other options through our auto warranty reviews and auto warranty comparison tool. Our auto warranty guides can also help explain coverage types, contracts, claims, and other factors worth considering before choosing a plan.