Auto Warranty
Top Companies in 2026
Chaiz vs Nissan Extended Warranty
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- Strong customer ratings on Trustpilot and BBB
- No phone number required to receive quotes
- Coverage available for many older and high-mileage vehicles
- Fully online quote and purchasing process
- Compare multiple vehicle service contract providers in one place
- Three coverage levels
- 24/7 roadside assistance
- Transferable contracts
- 0% payment plans
- Coverage terms and benefits vary significantly between providers
- Not available in every state, including California
- Claims are handled by third-party administrators, not the marketplace
- Some customer complaints involve claim disputes and refund delays
- No fixed pricing
- Dealer-focused repairs
- Mileage eligibility limits
- Mixed claims feedback
Founded in 2021 and headquartered in Austin, Texas, Chaiz is a vehicle service contract marketplace that helps drivers compare coverage options from multiple providers through a single online platform. Rather than administering their own contracts, they connect consumers with third-party vehicle protection companies, allowing shoppers to compare plans, pricing, deductibles, and benefits before making a purchase. Coverage options typically range from basic powertrain protection to more comprehensive plans that cover a broader range of mechanical and electrical components. Depending on the provider selected, customers may also have access to benefits such as roadside assistance, rental car reimbursement, and trip interruption coverage. One of the company's most distinctive features is their fully online shopping experience, which allows users to obtain quotes and purchase coverage without speaking to a sales representative. The company has built a strong online reputation in a relatively short period, earning an A+ rating and accreditation from the Better Business Bureau as well as high customer ratings on Trustpilot. While many reviewers praise the platform's transparency and ease of use, experiences can vary because claims and contract administration are handled by the third-party provider backing the selected plan. This review takes a closer look at their coverage options, pricing, customer experience, and overall value.
Nissan Security+Plus is a factory-backed vehicle service contract program administered by Nissan Extended Services North America (NESNA), which was established in 2005 and is headquartered in Franklin, Tennessee. The program offers three main coverage levels for eligible Nissan vehicles, ranging from powertrain protection to Gold Preferred coverage for more than 2,300 components, with dedicated options available for certain electric and certified pre-owned vehicles. Security+Plus stands out for repairs through participating Nissan dealerships, where factory-trained technicians use genuine Nissan or Nissan-approved parts. Plans can also include roadside assistance, rental car reimbursement, trip interruption coverage, transferable contracts, and eligible 0% payment plans. NESNA is accredited by the Better Business Bureau and holds an A+ rating, though their BBB customer feedback leans negative, particularly around claims and communication. This review takes a closer look at their coverage, costs, contract terms, benefits, and customer experience.
- BBB Rating : A+
- Maximum Mileage : Up to 200,000 miles
- Money-Back Guarantee : Available
- Number of Plans Available : 3 tiers of plans
- Operating Status : Active
- BBB Rating : A+ (Accredited)
- Maximum Mileage : 120,000 miles
- Money-Back Guarantee : Unavailable
- Number of Plans Available : 3
- Waiting Period : N/A
- Operating Status : Active
- Deductible Range : $0–$100
- Side-by-side comparison shopping for vehicle service contracts
- Purchase coverage online without interacting with sales representatives
- Pay-in-full discount advertised directly through the platform
- Marketplace model that offers plans from multiple administrators rather than a single provider
- Factory-backed coverage
- 2,300+ covered components
- Genuine Nissan parts
- EV-specific coverage
- High-mileage
- Exclusionary
- Powertrain
- $0 deductible option
- Commercial/rideshare—Undisclosed
- EV/hybrid components
- No waiting period
- Option with free maintenance benefits
- Transferable
- High-mileage
- Exclusionary
- Powertrain
- $0 deductible option
- Commercial/rideshare
- EV/hybrid components
- No waiting period
- Option with free maintenance benefits
- Transferable
- 24/7 roadside assistance
- Any licensed repair shop
- Direct shop payment
- In-network repair network
- Mobile app for claims
- Online claims portal—Undisclosed
- Trip interruption coverage—Undisclosed
- 24/7 roadside assistance
- Any licensed repair shop
- Direct shop payment
- In-network repair network
- Mobile app for claims
- Online claims portal
- Trip interruption coverage
- Phone
- 24/7 customer support—Undisclosed
- FAQs / Educational resources
- Live Chat
- Mobile Application
- Online quote without phone
- Sample contracts online
- Phone
- 24/7 customer support
- FAQs / Educational resources
- Live Chat
- Mobile Application
- Online quote without phone
- Sample contracts online
- Contract (lump-sum) payments—Undisclosed
- Pay-in-full discount
- Month-to-month payments
- Cancellation fee—Undisclosed
- Multi-vehicle discount—Undisclosed
- Price lock guarantee—Undisclosed
- Not all payment methods are available in all states
- Some payment methods may incur additional fees
- Contract (lump-sum) payments
- Pay-in-full discount
- Month-to-month payments
- Cancellation fee
- Multi-vehicle discount
- Price lock guarantee
- *Not all payment methods are available in all states
- *Some payment methods may incur additional fees
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