Nissan Extended Warranty vs Preferred Warranties Inc

Nissan Security+Plus is a factory-backed vehicle service contract program administered by Nissan Extended Services North America (NESNA), which was established in 2005 and is headquartered in Franklin, Tennessee. The program offers three main coverage levels for eligible Nissan vehicles, ranging from powertrain protection to Gold Preferred coverage for more than 2,300 components, with dedicated options available for certain electric and certified pre-owned vehicles. Security+Plus stands out for repairs through participating Nissan dealerships, where factory-trained technicians use genuine Nissan or Nissan-approved parts. Plans can also include roadside assistance, rental car reimbursement, trip interruption coverage, transferable contracts, and eligible 0% payment plans. NESNA is accredited by the Better Business Bureau and holds an A+ rating, though their BBB customer feedback leans negative, particularly around claims and communication. This review takes a closer look at their coverage, costs, contract terms, benefits, and customer experience.

Preferred Waranties Inc. was started in 1992 in Pennsylvania as a car shop. Later, they grew into selling guarantees for cars. They've been in business for a long time and offer a full range of care contracts for used cars, bikes, and ATVs to people all over the United States. Their plans range from whole car to engine, and some come with extras like roadside help 24 hours a day, 7 days a week. They sell their plans through a wide network of authorized sellers nationwide. Instead of third-party managers, ASE-certified claim adjusters are in charge of the fixes. Some customers commented on having had trouble with their claims being denied multiple times, confusing the process and delaying repairs and payments. Contacting customer service was tricky for some, and certain vehicle parts weren't covered. Some customers also didn't like the repair shops in PWI's network.