Your Complete Guide to GWC Warranty

GWC Warranty: Origin & Growth

GWC Warranty, founded in 1995, has a solid reputation in the auto warranty industry. They report having paid out more than $3.5 billion to more than 11 million drivers who had claims. As a vehicle service contract provider they offer a range of contracts for both new and used cars. Their motto is "No Worries, Just Drive." They've also established partnerships with repair facilities and dealerships nationwide for quality service wherever you go. They are a good choice for vehicle service contracts that protect against unexpected repairs and costs you have to pay out of pocket.

They have had Better Business Bureau (BBB) accreditation since 2022, and their page has an A+ rating. 

GWC Warranty Pros & Cons

When deciding on an extended warranty company, it’s important to weigh the pros and cons of the services they offer. 

Some of their benefits include:

• No waiting period: Protection with this company starts the moment you drive away from the dealership  
• Renewable contracts: You can renew the contracts with them before the contract expires
• Transferable contracts: You can transfer their contracts to the new owner of your vehicle if you decide to sell it 
• High mileage protection: They offer coverage for vehicles with up to 200,000 miles on them

Some of the drawbacks include:

• Not a direct provider: You aren’t provided the contract through this company; you’ll have to purchase it from an authorized dealership, which means third-party administrators handle their claims 
• Limited information: They don’t provide a sample contract on their website or any information about inclusions, exclusions or prices
• No online quote engine: They don't provide an online quote engine to help you get an estimate on your vehicle, which makes it harder to compare prices between different auto warranties

Unpacking GWC Warranty Coverage

GWC offers a diverse range of coverage options tailored for both new and used vehicles. While specific plan details aren't provided, they offer flexibility with exclusionary coverage, stated-component coverage, and powertrain plans. For new vehicles still under the manufacturer's warranty, GWC steps in when the basic coverage ends. They also provide optional upgrades like navigation system coverage, protection for advanced sensors, service vouchers, and zero deductibles. Notably, there's no waiting period for used cars, so coverage starts immediately upon purchase. All their plans include additional benefits such as 24/7 roadside assistance, rental car reimbursement, and trip interruption protection. 

However, it's important to note that they don’t cover routine maintenance like oil changes, as well as repairs resulting from improper upkeep, pre-existing issues, certain high-performance or modified vehicles, or repairs outside the scope of the manufacturer's coverage. Additionally, each plan may have specific excluded components or parts. To ensure a hassle-free experience, we suggest reaching out to the company for detailed information regarding their warranty options. It is also important to meticulously review the contract provided to avoid any potential frustrations down the road.

Based on our research, plan costs typically range from $2,000 to $5,000. Several factors influence the price, including the type of plan, desired coverage, your location, and your vehicle's make, age, and model. For a personalized quote, we suggest reaching out to local dealerships and inquiring about the company's offerings.

When you receive a quote, it's wise to compare it with quotes from other providers to ensure you're getting a reasonable offer. Before committing to an auto warranty, it's essential to fully comprehend the terms and conditions. Take your time to read the fine print, and don't hesitate to seek clarification if anything seems unclear. 

Are They the Right Option for You?

If you worry about unexpected breakdowns and repair costs, this VSC provider can ease those concerns by covering the bills. If you travel frequently, you can benefit from their high-mileage coverage and nationwide repair shops. If you want coverage from the first day you sign, this might be a good option for you. If your car is known for being unreliable due to its make or model, this company might be a good idea.

GWC Warranty Reviews 

GWC customer reviews are mixed, with both positive and negative feedback. They have a 1.1 rating on their BBB page, as well as a 2.6 rating on Trustpilot and a 1.4 rating on Yelp.

Many customers have shared positive experiences with the company, highlighting the company's extensive coverage, particularly for major repairs like engine and transmission problems. Additionally, customers appreciate the helpfulness of the sales representatives, who provide clear explanations of the coverage scope. Some also praised the quick and efficient claims process and repair services that offered them peace of mind. It’s worth noting that some of the positive reviews on these platforms were left by repair shops rather than customers. 

However, there are some negative reviews to be aware of. Customers have complained about waiting a long time for claims to be approved and certain exclusions that lead to unexpected expenses. People have also said that this company's customer service is not very good because it was hard to talk to a salesperson about claims. Some customers have expressed frustration with misleading ads and delays in getting refunds.

Overall, it's important to carefully read user reviews on platforms such as the BBB, Trustpilot and Yelp and consider the company’s overall reputation before making a decision.

Customer Support

To reach out to them, you have a couple of options. You can give them a call at 800-482-7357, or you can complete a form on their website. They're available to assist you on weekdays from 8 AM to 8 PM EST and on Saturdays from 9 AM to 12 PM EST.

Conclusion

Unexpected repair costs can be pretty expensive, so GWC has a variety of plans that are customizable according to your specific circumstances and vehicle to shield you from out-of-pocket expenses in the event of a breakdown.

Their plans are specifically tailored for high-mileage vehicles, setting them apart from the competition. These comprehensive, insured plans offer valuable benefits like rental car assistance and trip interruption protection. The best part is that these plans are customizable, allowing you to tailor coverage by adding specific items or adjusting deductibles to match your needs precisely. However, their website lacks plan details like costs and covered components, which leads to confusion and misunderstandings. For in-depth information on their plans, we recommend reaching out to them directly to get personalized insights that suit your specific requirements.

For more information on alternative companies and to continue your research, be sure to visit our blog, review and comparison pages.

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